# Canvas Medical vs Doxy.me

**Leader by Vioscale score:** Doxy.me

| Attribute | Canvas Medical | Doxy.me |
|---|---|---|
| **Vioscale score** | 48.8 (74% (medium)) | 65.8 (61% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | EMR platform automating clinical, operational, and financial workflows with specialty-specific templates and AI agents for clinics and medical organizations. | A HIPAA-compliant telemedicine platform that enables healthcare providers to deliver virtual care with built-in clinical workflows, automated documentation, and care coordination tools. Designed for solo practitioners to multi-clinic organizations. |
| features.capabilities | `{"epcs":true,"hipaa":true,"hitrust":true,"deployment":"cloud","care_setting":"cross","product_type":"ehr","onc_certified":true,"revenue_cycle":true,"patient_portal":true,"target_segment":"clinic","interoperability":"fhir","telehealth_builtin":true}` | `{"epcs":false,"hipaa":true,"hitrust":false,"deployment":"cloud","care_setting":"ambulatory","product_type":"telehealth","onc_certified":false,"pricing_model":"per_seat","revenue_cycle":false,"patient_portal":true,"target_segment":"clinic","deployment_model":"cloud_web_app","interoperability":"none","telehealth_builtin":true,"virtual_waiting_room_triage_queue":true,"multi_participant_family_group_calls":true,"secure_1080p_hipaa_video_conferencing":true,"hipaa_baas_business_associate_agreement":true,"screen_sharing_and_medical_image_review":true}` |
| integrations.count | 7 | - |
| integrations.list | `[{"name":"Bamboo Health"},{"name":"Collective"},{"name":"PointClickCare"},{"name":"Particle Health"},{"name":"Zus"},{"name":"Surescripts"},{"name":"Claim.MD"}]` | - |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Builder","summary":"$4,000/month","features":["Unlimited users","First 1,000 monthly active patients included","Unlimited API calls","Access to pre-built integrations","8-week onboarding with dedicated resource"],"commitment":"monthly","components":[{"kind":"fixed","amount":4000,"period":"month","currency":"USD"}],"description":"Made for startups launching their care model with Canvas","contactSales":false,"includedLimits":{"users":"unlimited","api_calls":"unlimited","monthly_active_patients":"1,000"}},{"free":false,"name":"Enterprise","summary":"Volume-based pricing","features":["Unlimited users","First 3,000 monthly active patients included","Unlimited API calls","Support for plug-ins and custom development","Volume-based pricing","Dedicated customer success","Product roadmap collaboration"],"description":"Accelerate excellence in care delivery","contactSales":true,"includedLimits":{"users":"unlimited","api_calls":"unlimited","monthly_active_patients":"3,000"}}],"addOns":[{"name":"Canvas SDK","components":[{"per":{"qty":1,"unit":"event"},"kind":"metered","amount":0,"currency":"USD"},{"per":{"qty":1,"unit":"query"},"kind":"metered","amount":0.005,"currency":"USD"},{"per":{"qty":1,"unit":"effect"},"kind":"metered","amount":0.035,"currency":"USD"}]}],"summary":"From $4,000/month (Builder). Enterprise volume-based pricing available. SDK usage-based add-on: $0/event, $0.005/query, $0.035/effect.","currency":"USD","freeTier":false,"sourceUrl":"https://www.canvasmedical.com/pricing-sdk","retrievedAt":"2026-08-13T16:49:50.167Z","startingPrice":{"amount":4000,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","description":"For providers just getting started or who don't use telehealth frequently","contactSales":false},{"free":false,"name":"Premium","summary":"Billed annually per user per month","features":["Unlimited calls","Chat during sessions","Screen sharing","Picture-in-picture","Virtual backgrounds","Pause session","Photo capture","File transfer","HD reliable video","Group calls up to 25 participants","Automated notetaking and session summaries","Virtual waiting room and patient queue","Invite patients via email","Real-time notifications","Shared Rooms for team-based care","Patient transfer and routing between providers","Invite patients via SMS","Multi-user capable","Roles and permissions","Shared clinic URL structure","Centralized clinic settings","Clinic-level reporting and analytics","Custom branding","Session history and continuity","Intake and consent workflows","HIPAA compliant with BAA","Secure privacy-first infrastructure"],"commitment":"annual","description":"Built for care, not just calls. Workflows for any size team, plus clinical tools providers can rely on.","contactSales":false},{"free":false,"name":"Custom","contactSales":true}],"summary":"Free tier available. Premium plan billed annually at a per-user monthly rate","currency":"USD","freeTier":true,"sourceUrl":"https://doxy.me/pricing","retrievedAt":"2026-08-24T22:36:19.367Z","billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | low |
| pricing.transparent | yes | no |
| reliability.sla_pct | - | 99.9 |
| reliability.status_page | yes | yes |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Healthcare Software)

| Capability | Canvas Medical | Doxy.me |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | EHR/EMR | Telehealth |
| Care setting | Cross-setting | Ambulatory / outpatient |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | ✓ | ✓ |
| ONC Health IT certified | ✓ | ✗ |
| HITRUST CSF certified | ✓ | ✗ |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | ✓ | ✗ |
| Built-in telehealth / video visits | ✓ | ✓ |
| **Interoperability** |  |  |
| Interoperability standards | FHIR / SMART on FHIR | None / unknown |
| **Engagement** |  |  |
| Patient portal | ✓ | ✓ |
| **Financial** |  |  |
| Revenue-cycle / medical billing | ✓ | ✗ |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | - | Per seat / user |
| **Market** |  |  |
| Target segment | Clinic / group practice | Clinic / group practice |

*Source: Vioscale. Generated 2026-09-01T16:31:20.556Z. "-" = undocumented, not absent.*