# Bland AI vs Thoughtly

**Leader by Vioscale score:** Thoughtly

| Attribute | Bland AI | Thoughtly |
|---|---|---|
| **Vioscale score** | 59.4 (56% (medium)) | 64.4 (75% (high)) |
| deployment.options | `{"cloud":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | An AI phone agent platform that automates inbound and outbound calls at enterprise scale with all processing running on self-hosted infrastructure for maximum security and regulatory compliance. | A SaaS platform that uses AI voice agents to call and engage leads, automatically follow up via SMS and email, and integrate with existing CRM and business tools. The system handles initial outreach, qualification, and routing while syncing results back to the customer's systems. |
| features.capabilities | `{"soc2_type_ii":true,"pricing_model":"per_minute_usage_based","deployment_model":"no_code_saas_platform","post_call_transcription_and_crm_sync":true,"dynamic_mid_call_api_function_execution":true,"emotion_prosody_and_custom_voice_cloning":true,"outbound_dialing_and_campaign_management":true,"inbound_reception_and_ivr_routing_replacement":true,"hipaa_compliance_for_medical_appointment_setting":true,"sub_second_latency_and_interruption_barget_in_handling":true}` | `{"soc2_type_ii":true,"pricing_model":"flat_monthly","deployment_model":"no_code_saas_platform","post_call_transcription_and_crm_sync":true,"dynamic_mid_call_api_function_execution":true,"emotion_prosody_and_custom_voice_cloning":true,"outbound_dialing_and_campaign_management":true,"live_human_handoff_and_call_transfer_logic":true,"inbound_reception_and_ivr_routing_replacement":true,"voicemail_detection_and_answering_machine_drops":false,"hipaa_compliance_for_medical_appointment_setting":true,"twilio_vonage_bring_your_own_carrier_byoc_support":true,"sub_second_latency_and_interruption_barget_in_handling":true}` |
| integrations.count | 2 | 200 |
| integrations.list | `[{"name":"Slack"},{"name":"HubSpot"}]` | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zoho CRM"},{"name":"Pipedrive"},{"name":"Keap"},{"name":"GoHighLevel"},{"name":"Attio"},{"name":"Calendly"},{"name":"Zoom"},{"name":"Google Sheets"},{"name":"Airtable"},{"name":"Slack"},{"name":"Gmail"},{"name":"Zapier"},{"name":"Make"},{"name":"Zendesk"},{"name":"Shopify"},{"name":"Acuity Scheduling"},{"name":"Cal.com"},{"name":"Mindbody"},{"name":"Zoho Bookings"},{"name":"Typeform"},{"name":"Trello"},{"name":"Smartsheet"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"Base Platform","summary":"$2,000/month + $0.80/minute for voice","features":["Inbound and outbound calls","40+ language support","Real-time translation in 23 languages","Custom voice cloning","Memory feature for multi-call context"],"commitment":"monthly","components":[{"kind":"fixed","amount":2000,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"minute","amount":0.8,"period":"month","currency":"USD"}],"description":"Platform access with monthly voice minute allocation and per-minute overage charges","contactSales":false,"includedLimits":{"voice_minutes":"3000-5000/mo"}}],"addOns":[{"name":"Premium Integration API Access","components":[{"kind":"fixed","amount":200,"period":"month","currency":"USD"}]},{"name":"Dedicated Account Management","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]}],"summary":"From $2,000/month base + $0.80/minute usage. Additional costs for premium integrations and enhanced support.","currency":"USD","freeTier":false,"sourceUrl":"https://www.bland.ai/blog/conversational-ai-pricing","retrievedAt":"2026-08-25T21:44:24.746Z","startingPrice":{"amount":2000,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Flex","summary":"$500/month. Unlimited channels and minutes.","features":["Voice, SMS, email, workflows","Unlimited usage across channels","200+ integrations + REST API","Two-way CRM sync (HubSpot, Salesforce, Zoho)","34+ languages, voice cloning","Email support + Expert Sessions"],"components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}],"description":"For teams getting inbound conversion off the ground.","contactSales":false,"includedLimits":{"integrations":"200+","sms_per_month":"Unlimited","voice_minutes":"Unlimited","concurrent_calls":"10"}},{"free":false,"name":"Scale","summary":"Tailored pricing. Enterprise-grade support and compliance.","features":["Everything in Flex","100+ concurrent calls","Auto-QA + evals on every conversation","SOC 2 Type II reports + TCPA review","Dedicated CSM, Slack support, extended hours","99.9% uptime SLA + white-glove onboarding"],"description":"For teams running production inbound across multiple channels.","contactSales":true,"includedLimits":{"voice_minutes":"Unlimited","concurrent_calls":"100"}},{"free":false,"name":"Enterprise","summary":"Custom pricing. Full compliance and infrastructure control.","features":["Everything in Scale","Custom LLM (bring your own model)","HIPAA + BAA, PCI scope review","Dedicated infrastructure + data residency","SSO, SCIM, advanced RBAC","Phone hotline + 24/7 named TAM","Custom integrations + private APIs"],"description":"For regulated verticals and high-volume operations (1M+ minutes/month).","contactSales":true}],"summary":"From $500/month. Usage-based billing above plan limits. No per-channel or per-seat fees.","currency":"USD","freeTier":false,"sourceUrl":"https://thoughtly.com/pricing","retrievedAt":"2026-08-21T11:06:14.044Z","startingPrice":{"amount":500,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | high | high |
| pricing.starting_price | `{"amount":2000,"currency":"USD"}` | `{"amount":500,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | - | 99.9 |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.pci | yes | yes |
| security.soc2 | yes | yes |

## Capabilities (Voice AI Agents)

| Capability | Bland AI | Thoughtly |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | No code saas platform | No code saas platform |
| Sub second latency and interruption barget in handling | ✓ | ✓ |
| Dynamic mid call API function execution | ✓ | ✓ |
| Live human handoff and call transfer logic | - | ✓ |
| Emotion prosody and custom voice cloning | ✓ | ✓ |
| Inbound reception and ivr routing replacement | ✓ | ✓ |
| Outbound dialing and campaign management | ✓ | ✓ |
| Post call transcription and CRM sync | ✓ | ✓ |
| Voicemail detection and answering machine drops | - | ✗ |
| Twilio vonage bring your own carrier byoc support | - | ✓ |
| SOC2 type ii | ✓ | ✓ |
| HIPAA compliance for medical appointment setting | ✓ | ✓ |
| Pricing model | Per minute usage based | Flat monthly |

*Source: Vioscale. Generated 2026-09-01T14:47:00.270Z. "-" = undocumented, not absent.*