# Blameless vs Incident.io

**Leader by Vioscale score:** Incident.io

| Attribute | Blameless | Incident.io |
|---|---|---|
| **Vioscale score** | 32 (19% (low)) | 59.4 (62% (medium)) |
| deployment.options | - | `{"cloud":true}` |
| description.long | - | Platform for managing the complete incident lifecycle from alert through resolution, with integrated on-call scheduling, post-incident review, and customer communication capabilities via Slack and Microsoft Teams. |
| integrations.count | - | 10 |
| integrations.list | - | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Zendesk"},{"name":"Datadog"},{"name":"Jira"},{"name":"Linear"},{"name":"Asana"},{"name":"ServiceNow"},{"name":"GitHub"},{"name":"StatusPage"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | - | `{"cli":true,"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":true,"name":"Basic","summary":"Free","features":["1 workflow","2 integrations"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier with limited workflow and integration access","contactSales":false,"includedLimits":{"workflows":"1","integrations":"2"}},{"free":false,"name":"Pro","summary":"$25/user/month (on-call scheduling add-on $20/user/month)","features":["Incident management","Slack integration","Microsoft Teams integration","Workflows","Status pages","REST API access"],"components":[{"kind":"per_unit","unit":"seat","amount":25,"period":"month","currency":"USD"}],"description":"Core incident management and response features","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing; includes SAML SSO and EU data residency","features":["SAML SSO","Advanced support"],"contactSales":true}],"addOns":[{"name":"On-call scheduling","components":[{"kind":"per_unit","unit":"seat","amount":20,"period":"month","currency":"USD"}]}],"summary":"From $25/user/month. Free tier available. Transparent add-ons with on-call $20/user/month.","currency":"USD","freeTier":true,"sourceUrl":"https://incident.io/blog/incident-response-software-pricing-questions","retrievedAt":"2026-08-20T08:22:12.298Z","startingPrice":{"unit":"seat","amount":25,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | - | mid |
| pricing.starting_price | - | `{"amount":25,"currency":"USD"}` |
| pricing.transparent | - | yes |
| reliability.status_page | - | yes |
| security.gdpr | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Incident Management)

| Capability | Blameless | Incident.io |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| Slack integration | - | - |
| Microsoft teams integration | - | - |
| Auto channel creation | - | - |
| Zoom meet bridge automation | - | - |
| Automated runbooks | - | - |
| Post mortem generation | - | - |
| Jira linear two way sync | - | - |
| Pagerduty opsgenie sync | - | - |
| Mttr analytics dashboard | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:27:45.178Z. "-" = undocumented, not absent.*