# BigTime vs HaloPSA

**Leader by Vioscale score:** HaloPSA

| Attribute | BigTime | HaloPSA |
|---|---|---|
| **Vioscale score** | 54.6 (53% (medium)) | 62.2 (75% (high)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Professional services automation platform that helps firms manage projects, track time and expenses, create proposals and quotes, handle invoicing, and manage team resources. Provides integrated financial and operational insight to improve project profitability and cash flow. | HaloPSA is a cloud-based, integrated platform for managed service providers and enterprises combining ticketing, CRM, project management, asset tracking, automated billing, time and expense tracking, and AI-driven automation in a single solution. All capabilities are included in a unified per-agent subscription with no tiered editions or separate module charges. |
| features.capabilities | - | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"per_user_monthly","deployment_model":"cloud_managed_saas","automated_client_invoicing":true,"gantt_chart_task_dependencies":true,"time_and_expense_capture_mobile":true,"resource_capacity_utilization_tracking":true}` |
| integrations.count | 8 | 250 |
| integrations.list | `[{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Jira"},{"name":"Sage Intacct"},{"name":"Lacerte"},{"name":"API"}]` | `[{"name":"247connect"},{"name":"Acronis"},{"name":"Addigy"},{"name":"ALSO"},{"name":"Alternative Payments"},{"name":"AnyDesk"},{"name":"Aquera"},{"name":"Armis"},{"name":"ArrowSphere"},{"name":"Assurix"},{"name":"Atera"},{"name":"AT&T"},{"name":"Auvik"},{"name":"Avalara"},{"name":"Azure Active Directory"},{"name":"Azure DevOps"},{"name":"Azure Monitor"},{"name":"Azure Sentinel"},{"name":"Azure Translator"},{"name":"Benji Pays"},{"name":"BigPanda"},{"name":"Bitdefender GravityZone"},{"name":"BizRatings"},{"name":"CheckCentral"},{"name":"Cloud Blue"},{"name":"CloudCTI"},{"name":"Cloud Depot"},{"name":"CloudRadial"},{"name":"Claude AI"},{"name":"Cynet"},{"name":"Domotz"},{"name":"EasyDMARC"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","summary":"$20/user/month","features":["Time and Expense Management","Project Portfolio Management","Billing and Invoicing Management","Automatic Reconciliation","QuickBooks Integration","AI Assistant"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":20,"period":"month","currency":"USD"}],"description":"For small, fast-growing teams","contactSales":false},{"free":false,"name":"Advanced","features":["Multi-Currency Expense Management","Custom Reporting Center","Project Templates"],"commitment":"monthly","description":"For scaling mid-sized organizations","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Enterprise PSA","Services CPQ","Resource Management","Custom integrations","Multi-Currency Invoicing","Custom Cost and Rate Management","Project Budgeting","Multi-Level Approvals"],"description":"For organizations with established systems and evolving complexity","contactSales":true}],"summary":"From $20/user/month","currency":"USD","freeTier":false,"sourceUrl":"https://www.bigtime.net/pricing/","retrievedAt":"2026-08-19T18:21:20.738Z","startingPrice":{"unit":"seat","amount":20,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"£66/agent/month (billed annually)","features":["Ticketing and SLA management","CRM with marketing automation","Project management with Gantt timelines","Asset and inventory management","Automated invoicing and billing","Time and expense tracking with timesheets","Knowledge base with self-service portal","AI-powered triage, analysis and automation","Mobile apps for iOS and Android","API and 250+ native integrations","Custom reports and dashboards","No-code workflow automation"],"components":[{"kind":"per_unit","unit":"agent","amount":66,"period":"month","currency":"GBP"}],"description":"All features included for all agents","contactSales":false},{"free":false,"name":"Enterprise","summary":"$1M/year fixed","features":["Unlimited agent licenses","Funded implementation support","All standard features"],"commitment":"annual","components":[{"kind":"fixed","amount":1000000,"period":"year","currency":"USD"}],"description":"Unlimited agent licenses with funded implementation","contactSales":true}],"summary":"From £66/agent/month (billed annually in GBP, with equivalent pricing in USD, EUR, CAD, AUD, NZD, BRL, ZAR, INR and other regions). All features included with no tiered editions or add-ons. Additional 15% discount for registered charities and non-profit organizations.","currency":"GBP","freeTier":false,"sourceUrl":"https://halopsa.com/pricing/","retrievedAt":"2026-08-25T15:38:13.768Z","startingPrice":{"unit":"agent","amount":66,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | mid | high |
| pricing.starting_price | `{"amount":20,"currency":"USD"}` | `{"amount":66,"currency":"GBP"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | 99.99 |
| security.disclosure_policy | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (Professional Services Automation)

| Capability | BigTime | HaloPSA |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Cloud managed saas |
| Resource capacity utilization tracking | - | ✓ |
| Skills based resource allocation | - | - |
| Project profitability margin forecasting | - | - |
| Time and expense capture mobile | - | ✓ |
| Automated client invoicing | - | ✓ |
| Revenue recognition module asc 606 | - | - |
| Gantt chart task dependencies | - | ✓ |
| Salesforce hubspot CRM integration | - | - |
| Netsuite quickbooks ERP sync | - | - |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | ✓ |
| Pricing model | - | Per user monthly |

*Source: Vioscale. Generated 2026-09-01T17:03:45.604Z. "-" = undocumented, not absent.*