# Bettermode vs Discourse

| Attribute | Bettermode | Discourse |
|---|---|---|
| **Vioscale score** | 62.1 (56% (medium)) | 58.6 (42% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A platform for building and managing branded customer communities, consolidating discussions, events, and feedback with analytics to measure business impact on retention and support | An open-source, customizable community discussion platform combining forums, real-time chat, and AI-assisted moderation. Available as managed hosting or self-hosted, designed for organizations from startups to enterprises to build engaged communities. |
| features.capabilities | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"monthly_subscription_tiered","mobile_app_ios_android_deployment":true,"event_calendar_and_rsvp_management":true,"salesforce_hubspot_crm_contact_sync":true,"gamification_badges_and_leaderboards":true,"custom_domain_cname_and_white_labeling":true,"member_directory_and_direct_messaging_dm":true}` | - |
| integrations.count | 13 | 24 |
| integrations.list | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"Intercom"},{"name":"Slack"},{"name":"Zapier"},{"name":"Mailchimp"},{"name":"Mixpanel"},{"name":"Amplitude"},{"name":"Fullstory"},{"name":"Google Analytics"},{"name":"Segment"},{"name":"Notion"}]` | `[{"name":"Slack"},{"name":"Telegram"},{"name":"Discord"},{"name":"Mattermost"},{"name":"Matrix"},{"name":"Zulip"},{"name":"Rocket.Chat"},{"name":"Gitter"},{"name":"Stride"},{"name":"Microsoft Teams"},{"name":"Basecamp"},{"name":"IRC Cloud"},{"name":"Flock"},{"name":"Webex"},{"name":"GitHub"},{"name":"Google Adsense"},{"name":"Google Ad Manager"},{"name":"Amazon Affiliates"},{"name":"Patreon"},{"name":"Google"},{"name":"Facebook"},{"name":"X"},{"name":"Apple"},{"name":"Mastodon"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$399/mo billed annually, $499/mo monthly","features":["self-service setup","chat and email support"],"components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"kind":"fixed","amount":499,"period":"month","currency":"USD"}],"description":"Self-service setup for up to 10,000 members with 5 collaborators","contactSales":false,"includedLimits":{"members":"10,000","collaborators":"5"}},{"free":false,"name":"Growth","summary":"$1,500/mo billed annually, $1,750/mo monthly","features":["onboarding and migration support"],"components":[{"kind":"fixed","amount":1500,"period":"month","currency":"USD"},{"kind":"fixed","amount":1750,"period":"month","currency":"USD"}],"description":"Includes onboarding and migration support for growing communities","contactSales":false},{"free":false,"name":"Premium","summary":"Custom pricing","features":["dedicated CSM","SLA","security review"],"description":"Custom pricing with enterprise support and security review","contactSales":true}],"summary":"From $399/mo. 14-day free trial","currency":"USD","freeTier":false,"sourceUrl":"https://bettermode.com/blog/hivebrite-pricing","retrievedAt":"2026-08-25T08:29:05.308Z","freeTrialDays":14,"startingPrice":{"amount":399,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free tier, 2 staff seats","features":["Unlimited members and chat","2 staff seats","Public and private categories","Community support"],"minSeats":2,"description":"Basic tier for exploring community features","contactSales":false,"includedLimits":{"storage":"5GB","max_categories":"10","monthly_emails":"20k","ai_daily_credits":"100k","monthly_page_views":"500k","translation_languages":"2"}},{"free":false,"name":"Pro","summary":"$100/month, 5 staff seats","features":["Unlimited members and chat","Unlimited public and private categories","Unlimited tags","Custom groups","5 staff seats","Email support","Custom and community themes","Custom domain","API and Webhook access","15+ plugins"],"minSeats":5,"commitment":"monthly","components":[{"kind":"fixed","amount":100,"period":"month","currency":"USD"}],"description":"For growing communities needing scaling and brand customization","contactSales":false,"includedLimits":{"storage":"20GB","monthly_emails":"100k","ai_daily_credits":"500k","monthly_page_views":"1000000+","translation_languages":"4"}},{"free":false,"name":"Business","summary":"$500/month, 15 staff seats","features":["All Pro features plus:","Advanced reporting and analytics","Automation","Events","Gamification","15 staff seats","SSO (OpenID & OAuth2)","20+ additional plugins","Priority support","Migration services"],"minSeats":15,"commitment":"monthly","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}],"description":"For established communities requiring advanced features and integrations","contactSales":false,"includedLimits":{"storage":"100GB","monthly_emails":"300k","ai_daily_credits":"1000000","monthly_page_views":"1000000+","translation_languages":"5"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, unlimited staff seats, enterprise SLA","features":["All Business features plus:","Unlimited staff seats","Expert design and development services","99.9% uptime SLA","50+ plugins","GDPR and CCPA compliant hosting","Dedicated infrastructure","Custom development and integrations","SAML and enterprise authentication","White-glove onboarding"],"description":"Custom infrastructure for mission-critical communities with dedicated support and deep customization","contactSales":true,"includedLimits":{"storage":"200GB+","staff_seats":"Unlimited","monthly_emails":"1500000+","ai_daily_credits":"5000000","translation_languages":"10"}}],"summary":"From $100/month. Free tier available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.discourse.org/pricing","retrievedAt":"2026-08-18T12:53:42.083Z","startingPrice":{"amount":100,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | high |
| pricing.starting_price | `{"amount":399,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.sla_pct | - | 99.9 |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Community Platforms)

| Capability | Bettermode | Discourse |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Gamification badges and leaderboards | ✓ | - |
| Native live video streaming | - | - |
| Native paywalls and paid subscriptions | - | - |
| Event calendar and rsvp management | ✓ | - |
| Member directory and direct messaging dm | ✓ | - |
| Custom domain cname and white labeling | ✓ | - |
| Custom css and html theme editing | - | - |
| Salesforce hubspot CRM contact sync | ✓ | - |
| Mobile app ios android deployment | ✓ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✓ | - |
| Pricing model | Monthly subscription tiered | - |

*Source: Vioscale. Generated 2026-09-01T14:56:55.975Z. "-" = undocumented, not absent.*