# Better Stack Uptime vs HetrixTools

| Attribute | Better Stack Uptime | HetrixTools |
|---|---|---|
| **Vioscale score** | 65 (60% (medium)) | 76.2 (26% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Better Stack combines uptime monitoring, incident management, on-call scheduling, status pages, and log analysis in a single platform. It provides automated alerting, incident response workflows, and observability tools to help teams detect and resolve infrastructure issues faster. | A cloud-based monitoring service that tracks server availability and IP blacklist status, sending notifications via Slack, Discord, and other channels when issues occur. Provides detailed uptime reports and public status pages for transparency. |
| integrations.count | 10 | 5 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google Calendar"},{"name":"Outlook"},{"name":"Zapier"},{"name":"Linear"},{"name":"Jira"},{"name":"Sentry"},{"name":"Grafana"},{"name":"Datadog"}]` | `[{"name":"Slack"},{"name":"Discord"},{"name":"Mattermost"},{"name":"RocketChat"},{"name":"Squadcast"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"mac":true,"web":true,"linux":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"$0/month","features":["Uptime monitoring","Email and Slack alerts","Status page","Exception tracking"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Includes 10 monitors, 10 heartbeats, 1 status page, and 100k exceptions per month","contactSales":false,"includedLimits":{"monitors":"10","exceptions":"100,000/month","heartbeats":"10","status_pages":"1"}},{"free":false,"name":"Uptime","summary":"$29/month billed annually ($34/month monthly)","features":["Unlimited monitors","Incident management","On-call scheduling","Status page included","Slack and Teams integration","SMS, email, push alerts","Incident timeline and collaboration"],"components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"description":"Base plan with unlimited monitors, incident management, and on-call capabilities","contactSales":false}],"addOns":[{"name":"Responder License","components":[{"kind":"per_unit","unit":"responder","amount":9,"period":"month","currency":"USD"}]},{"name":"Additional Status Page","components":[{"kind":"fixed","amount":12,"period":"month","currency":"USD"}]},{"name":"Phone Call Routing","components":[{"kind":"fixed","amount":208,"period":"month","currency":"USD"}]},{"name":"Log Storage","components":[{"per":{"qty":1,"unit":"GB/month"},"kind":"metered","amount":0.05,"currency":"USD"}]},{"name":"Error Tracking","components":[{"per":{"qty":1,"unit":"exception"},"kind":"metered","amount":0.00005,"currency":"USD"}]},{"name":"Session Replay","components":[{"per":{"qty":1,"unit":"session"},"kind":"metered","amount":0.0015,"currency":"USD"}]},{"name":"KPI Tracking","components":[{"kind":"per_unit","unit":"team member","amount":4,"period":"month","currency":"USD"}]},{"name":"Admin & Compliance","components":[{"kind":"per_unit","unit":"user","amount":5,"period":"month","currency":"USD"}]}],"summary":"Free tier available. Uptime monitoring and incident management starts at $29/month billed annually. Modular add-ons for logs, errors, responders, and other features.","currency":"USD","freeTier":true,"sourceUrl":"https://betterstack.com/pricing","retrievedAt":"2026-08-19T21:58:06.678Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free forever (requires login every 90 days)","features":["15 Uptime Monitors","32 Blacklist Monitors","Weekly/Monthly Reports","Slack Integration"],"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"reports":"25/month","uptime_monitors":"15","blacklist_monitors":"32"}},{"free":false,"name":"Professional","summary":"$9.95/month","features":["Uptime Monitors","Blacklist Monitors","Weekly/Monthly Reports","Slack Integration"],"commitment":"monthly","components":[{"kind":"fixed","amount":9.95,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"reports":"50/month"}},{"free":false,"name":"Business","summary":"$99.95/month","features":["Uptime Monitors","Blacklist Monitors","Weekly/Monthly Reports","Slack Integration"],"commitment":"monthly","components":[{"kind":"fixed","amount":99.95,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"reports":"125/month"}}],"addOns":[{"name":"Extra Monitors"}],"summary":"Free tier available. Paid plans from $9.95/month.","currency":"USD","freeTier":true,"sourceUrl":"https://hetrixtools.com/pricing/blacklist-monitor/","retrievedAt":"2026-08-19T22:01:40.851Z","startingPrice":{"amount":9.95,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | `{"amount":9.95,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Uptime Monitoring)

| Capability | Better Stack Uptime | HetrixTools |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| HTTP HTTPS checks | - | - |
| Ssl expiry monitoring | - | - |
| Cron heartbeat monitoring | - | - |
| Synthetic browser checks | - | - |
| DNS monitoring | - | - |
| Multi location checks | - | - |
| Slack teams alerting | - | - |
| SMS voice alerting | - | - |
| Incident pagerduty integration | - | - |
| Bundled status page | - | - |
| SOC2 type ii | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:39:19.451Z. "-" = undocumented, not absent.*