# Avail vs Hemlane

**Leader by Vioscale score:** Hemlane

| Attribute | Avail | Hemlane |
|---|---|---|
| **Vioscale score** | 55.5 (44% (low)) | 75.5 (57% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Avail is an internet-based platform enabling DIY landlords and tenants to manage rental properties end-to-end, including tenant screening, lease management, online rent collection, and maintenance tracking. Owned by realtor.com. | AI-powered property management software for residential rentals offering tenant screening, lease management, online rent collection, and 24/7 repair coordination. |
| features.capabilities | `{"soc2":false,"pci_dss":true,"iso_27001":false,"deployment":"cloud","lease_mgmt":true,"mobile_app":false,"owner_portal":true,"soc1_or_soc2":false,"soc2_type_ii":false,"accounting_gl":true,"pci_compliant":true,"property_type":"residential","tenant_portal":true,"online_leasing":true,"target_segment":"smb_landlord","online_payments":true,"deployment_model":"cloud_web_platform","tenant_screening":true,"listing_syndication":true,"tenant_owner_portal":true,"online_rent_payments":true,"maintenance_workorders":true,"maintenance_work_orders":true,"affordable_housing_compliance":false,"ai_calculated_tenant_risk_scoring":false,"tenant_pays_screening_fee_workflow":false,"digital_rental_application_form_builder":true,"criminal_and_sex_offender_registry_checks":true,"fcra_fair_credit_reporting_act_compliance":true,"nationwide_eviction_history_database_search":true,"pay_stub_and_bank_statement_fraud_detection":false,"soft_credit_pull_transunion_equifax_experian":true,"plaid_direct_bank_connection_income_verification":false}` | `{"deployment":"cloud","lease_mgmt":true,"accounting_gl":true,"pricing_model":"per_unit","property_type":"residential","target_segment":"smb_landlord","online_payments":true,"listing_syndication":true,"tenant_owner_portal":true,"maintenance_workorders":true}` |
| integrations.count | 5 | 2 |
| integrations.list | `[{"name":"TransUnion"},{"name":"Realtor.com"},{"name":"Redfin"},{"name":"Zumper"},{"name":"Padlister"}]` | `[{"name":"Apartments.com"},{"name":"Zillow"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"plans":[{"free":true,"name":"Free","description":"Basic platform features"},{"free":false,"name":"Unlimited Plus","description":"Premium tier with customizable lease templates and advanced features"}],"summary":"Free tier available with premium Unlimited Plus option","freeTier":true,"sourceUrl":"https://www.avail.com/blog/updates-to-evictions-reporting-and-tenant-screening-pricing","retrievedAt":"2026-08-13T16:59:20.173Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Starter","summary":"Free forever, no credit card required","features":["Advertise to Apartments.com, Zillow, and 7+ top websites","National credit, criminal, eviction, and income screening","Bank sync, cash flow report, income statement, accounting"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Software only - basic rental management","contactSales":false},{"free":false,"name":"Basic","summary":"$2/unit + $28/mo platform fee (min $30/mo)","features":["Lease management with eSignature and renewals","Document storage and e-signing","Rent collection, late fees, $0 ACH fees","Private tenant messaging","Tenant perks and credit reporting"],"components":[{"kind":"per_unit","unit":"unit","amount":2,"period":"month","currency":"USD"},{"kind":"fixed","amount":28,"period":"month","currency":"USD"}],"description":"Software with core management features","contactSales":false},{"free":false,"name":"Essential","summary":"$20/unit + $28/mo platform fee (min $48/mo)","features":["24/7 emergency repair coordination","Work order management","Automatic repair diagnosis","Vetted repair network access","State-specific leases and amendments"],"components":[{"kind":"per_unit","unit":"unit","amount":20,"period":"month","currency":"USD"},{"kind":"fixed","amount":28,"period":"month","currency":"USD"}],"description":"Software & services with 24/7 repair coordination","contactSales":false},{"free":false,"name":"Complete","summary":"$58/unit + $28/mo platform fee (min $86/mo)","features":["Property management assistant for tenant communications","Vetted local repair network","Leasing and turnover network access","Repair price approvals and thresholds","VIP customer support"],"components":[{"kind":"per_unit","unit":"unit","amount":58,"period":"month","currency":"USD"},{"kind":"fixed","amount":28,"period":"month","currency":"USD"}],"description":"Full-service with property management assistant","contactSales":false}],"addOns":[{"name":"Tenant Placement","components":[{"kind":"one_time","amount":695,"currency":"USD"}]},{"name":"Inspections","components":[{"kind":"one_time","amount":300,"currency":"USD"}]},{"name":"Eviction Shield","components":[{"kind":"fixed","amount":4.95,"period":"month","currency":"USD"}]},{"name":"Premium Listing (30 days)","components":[{"kind":"one_time","amount":89,"currency":"USD"}]}],"summary":"Free tier available. From $2/unit/mo software or $20/unit/mo with 24/7 support. Annual billing saves 20%.","currency":"USD","freeTier":true,"sourceUrl":"https://www.hemlane.com/pricing/","retrievedAt":"2026-08-13T17:09:49.928Z","freeTrialDays":14,"startingPrice":{"amount":2,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | yes |

## Capabilities (Real Estate Software)

| Capability | Avail | Hemlane |
|---|:--:|:--:|
| **Core** |  |  |
| Property type focus | Residential | Residential |
| **Financial** |  |  |
| Online rent payments (ACH / card) | ✓ | ✓ |
| Built-in accounting / general ledger | ✓ | ✓ |
| **Capabilities** |  |  |
| Listing syndication (Zillow, Apartments.com) | ✓ | ✓ |
| Tenant / owner portal | ✓ | ✓ |
| Maintenance / work-order management | ✓ | ✓ |
| Lease management / e-signing | ✓ | ✓ |
| Native mobile app | ✗ | - |
| **Compliance** |  |  |
| PCI DSS compliant (online payments) | ✓ | - |
| SOC 2 (Type II) | ✗ | - |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | - | Per unit / per door |
| **Market** |  |  |
| Target segment | SMB landlord / small portfolio | SMB landlord / small portfolio |

*Source: Vioscale. Generated 2026-09-01T15:12:38.717Z. "-" = undocumented, not absent.*