# Autotask PSA vs Certinia

**Leader by Vioscale score:** Autotask PSA

| Attribute | Autotask PSA | Certinia |
|---|---|---|
| **Vioscale score** | 27.3 (76% (high)) | 8.7 (7% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A unified cloud platform that consolidates IT service delivery, ticketing, project management, and business operations with deep integrations to 200+ IT and MSP tools, enabling service providers to streamline workflows and improve efficiency. | Certinia provides cloud-based tools for professional services organizations to manage projects, resources, finances, and customer relationships. The platform includes AI-enhanced automation to help teams optimize resource allocation, improve project profitability, and reduce unbilled time. |
| integrations.count | 200 | 1 |
| integrations.list | `[{"name":"Datto RMM"},{"name":"IT Glue"},{"name":"Datto Workplace"},{"name":"Kaseya Quote Manager"},{"name":"VSAX"},{"name":"Microsoft Office"},{"name":"Microsoft Teams"},{"name":"Microsoft Outlook"},{"name":"Active Directory"},{"name":"Stripe"}]` | `[{"name":"XCD Human Capital Management"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","sourceUrl":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","retrievedAt":"2026-08-19T18:26:21.607Z"}` | - |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | - |
| pricing.transparent | no | - |
| reliability.sla_pct | 99.99 | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |

## Capabilities (Professional Services Automation)

| Capability | Autotask PSA | Certinia |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| Resource capacity utilization tracking | - | - |
| Skills based resource allocation | - | - |
| Project profitability margin forecasting | - | - |
| Time and expense capture mobile | - | - |
| Automated client invoicing | - | - |
| Revenue recognition module asc 606 | - | - |
| Gantt chart task dependencies | - | - |
| Salesforce hubspot CRM integration | - | - |
| Netsuite quickbooks ERP sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:10:05.946Z. "-" = undocumented, not absent.*
