# Atlassian Statuspage vs Sorryâ„¢ App

**Leader by Vioscale score:** Atlassian Statuspage

| Attribute | Atlassian Statuspage | Sorryâ„¢ App |
|---|---|---|
| **Vioscale score** | 62.3 (42% (low)) | 49.9 (42% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A status communication platform that enables teams to proactively alert customers about incidents and outages, reducing duplicate support requests and keeping users informed during service disruptions through email, messaging, and other notification channels. | A hosted communication platform that enables organizations to keep customers informed about real-time system status, planned maintenance windows, and product updates through customizable status pages with multi-channel notifications. |
| integrations.count | 5 | 10 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Email"},{"name":"SMS"},{"name":"REST API"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google Chat"},{"name":"Twilio"},{"name":"Intercom"},{"name":"Zapier"},{"name":"PagerDuty"},{"name":"Updown.io"},{"name":"Geckoboard"},{"name":"Splunk"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"$0/month - 100 subscribers, 2 team members","features":["100 subscribers","25 components","2 team members","2 metrics","Email notifications","Slack notifications","Microsoft Teams notifications","REST API access"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"metrics":"2","components":"25","subscribers":"100","team_members":"2"}},{"free":false,"name":"Tier 2","summary":"$29/month","features":["Slack notifications","REST API access"],"components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Tier 3","summary":"$99/month","features":["Alerting integrations","Manage API"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"Free tier (100 subscribers) plus $29 and $99/month plans","currency":"USD","freeTier":true,"sourceUrl":"https://www.atlassian.com/collections/teamwork/pricing","retrievedAt":"2026-08-19T22:03:31.614Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$99/month billed monthly or annually","features":["1000 subscribers","5 team members","Incident metrics","Component subscriptions","Email notifications","Slack/Teams/Google Chat notifications","Custom domain","REST API & Status API","Team member SSO with SAML providers","Role-based access control","Real human support"],"minSeats":5,"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"Includes 1000 subscribers, 5 team members, incident metrics, component subscriptions, multi-channel notifications, custom domain, REST/Status APIs, and team SSO","contactSales":false,"includedLimits":{"subscribers":"1000","team_members":"5"}},{"free":false,"name":"Enterprise","description":"Custom pricing with dedicated account management, personalized support, flexible billing, and custom EULA","contactSales":true}],"addOns":[{"name":"Private Status Page"},{"name":"Multiple Status Pages"},{"name":"Team Members","components":[{"kind":"per_unit","unit":"member","amount":5,"period":"month","currency":"USD"}]}],"summary":"From $99/month with 7-day free trial. Team members add-on at $5/month each.","currency":"USD","freeTier":false,"sourceUrl":"https://www.sorryapp.com/pricing/","retrievedAt":"2026-08-20T14:05:45.537Z","freeTrialDays":7,"startingPrice":{"amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | high |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | `{"amount":99,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |

## Capabilities (Status Pages)

| Capability | Atlassian Statuspage | Sorryâ„¢ App |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| Email subscribers | - | - |
| SMS subscribers | - | - |
| Slack webhook subscribers | - | - |
| Custom domain support | - | - |
| Custom css branding | - | - |
| Private status pages | - | - |
| SSO SAML auth | - | - |
| Component grouping | - | - |
| Maintenance scheduling | - | - |
| API incident automation | - | - |
| SOC2 type ii | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T14:46:16.079Z. "-" = undocumented, not absent.*