# Atlassian Statuspage vs Instatus

**Leader by Vioscale score:** Atlassian Statuspage

| Attribute | Atlassian Statuspage | Instatus |
|---|---|---|
| **Vioscale score** | 58.3 (42% (low)) | 47.3 (42% (low)) |
| deployment.options | `{"cloud":true}` | - |
| description.long | A status communication platform that enables teams to proactively alert customers about incidents and outages, reducing duplicate support requests and keeping users informed during service disruptions through email, messaging, and other notification channels. | Instatus combines real-time service monitoring, team-based incident management, and customer status communication. It monitors uptime, sends alerts across multiple channels, and maintains a status page that automatically updates when issues occur. |
| integrations.count | 5 | 21 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Email"},{"name":"SMS"},{"name":"REST API"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"Intercom"},{"name":"Checkly"},{"name":"Better Uptime"},{"name":"HetrixTools"},{"name":"Runscope"},{"name":"Site24x7"},{"name":"StatusCake"},{"name":"Uptime Robot"},{"name":"Updown.io"},{"name":"Google Cloud Monitoring"},{"name":"Dynatrace"},{"name":"Prometheus"},{"name":"Zendesk"},{"name":"Zapier"},{"name":"Jira"},{"name":"Webhook"},{"name":"Email"},{"name":"API"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"$0/month - 100 subscribers, 2 team members","features":["100 subscribers","25 components","2 team members","2 metrics","Email notifications","Slack notifications","Microsoft Teams notifications","REST API access"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"metrics":"2","components":"25","subscribers":"100","team_members":"2"}},{"free":false,"name":"Tier 2","summary":"$29/month","features":["Slack notifications","REST API access"],"components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Tier 3","summary":"$99/month","features":["Alerting integrations","Manage API"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"Free tier (100 subscribers) plus $29 and $99/month plans","currency":"USD","freeTier":true,"sourceUrl":"https://www.atlassian.com/collections/teamwork/pricing","retrievedAt":"2026-08-19T22:03:31.614Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Starter","summary":"Free forever, no card required","features":["15 monitors","2 min check intervals","Email alerts","5 team members","2 on-call members","Public status page","No SAML SSO","No custom domain"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"monitors":"15","team_members":"5","on_call_members":"2","check_interval_min":"2"}},{"free":false,"name":"Pro","features":["50 monitors","30 second check intervals","Email & SMS alerts","50 team members","20 on-call members","1+ custom domain","SAML SSO"],"contactSales":false,"includedLimits":{"monitors":"50","team_members":"50","custom_domains":"1+","on_call_members":"20","check_interval_sec":"30"}},{"free":false,"name":"Business","features":["1,000 monitors","SMS & call alerts","Unlimited team members","50 on-call members","3+ custom domains"],"contactSales":false,"includedLimits":{"monitors":"1000","custom_domains":"3+","on_call_members":"50"}},{"free":false,"name":"Enterprise","features":["SCIM directory synchronization","Preferred customer support","99.99% uptime SLA","Multiple SSO connections","Custom contracts","Custom policies"],"contactSales":true}],"summary":"Free plan. Paid plans with 25% discount for annual billing","currency":"USD","freeTier":true,"sourceUrl":"https://instatus.com/de/pricing","retrievedAt":"2026-08-19T21:59:36.832Z","billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.status_page | yes | yes |
| security.gdpr | yes | - |

## Capabilities (Status Pages)

| Capability | Atlassian Statuspage | Instatus |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| Email subscribers | - | - |
| SMS subscribers | - | - |
| Slack webhook subscribers | - | - |
| Custom domain support | - | - |
| Custom css branding | - | - |
| Private status pages | - | - |
| SSO SAML auth | - | - |
| Component grouping | - | - |
| Maintenance scheduling | - | - |
| API incident automation | - | - |
| SOC2 type ii | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:38:47.091Z. "-" = undocumented, not absent.*