# AskNicely vs Survicate

**Leader by Vioscale score:** Survicate

| Attribute | AskNicely | Survicate |
|---|---|---|
| **Vioscale score** | 28.5 (30% (low)) | 49 (61% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An AI-powered feedback and reputation management platform for multi-location service businesses. It collects customer sentiment through surveys, provides actionable insights and recommendations, and helps manage reviews and team engagement to drive growth. | A feedback management platform that aggregates customer input from surveys, app reviews, support tickets, and recordings. It automatically categorizes feedback using AI, identifies key themes and trends, and enables teams to build custom dashboards and automate workflows based on insights. |
| integrations.count | 100 | 40 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google"},{"name":"Facebook"},{"name":"Yelp"}]` | `[{"name":"ActiveCampaign"},{"name":"Google Analytics"},{"name":"Google Tag Manager"},{"name":"HubSpot"},{"name":"Salesforce"},{"name":"Slack"},{"name":"Zapier"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"PL","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Learn","summary":"Usage-based pricing starting from 500 responses/year","features":["CSAT and NPS surveys","Unlimited users","AI-powered surveys","Automated workflows","Reports and leaderboards"],"commitment":"annual","description":"Core feedback collection with surveys and basic analytics","contactSales":true},{"free":false,"name":"Grow","summary":"Most popular plan. Usage-based pricing.","features":["Everything in Learn","AI Insight reports","Real-time TV display","Slack and Microsoft Teams integration","Request reviews","AI suggested responses","Google review manager","Generate testimonials","Reputation management","SSO"],"commitment":"annual","description":"Enhanced insights and team collaboration with integrations","contactSales":true},{"free":false,"name":"Transform","summary":"Enterprise plan with white-label and advanced features","features":["In-app surveys","White label surveys","Unlimited API data extraction","CX goals and recognition","Team huddles","Frontline coaching"],"commitment":"annual","description":"Advanced white-label and API capabilities for enterprises","contactSales":true}],"addOns":[{"name":"NiceAI"},{"name":"SSO/SAML Authentication","components":[{"kind":"fixed","amount":1500,"period":"year","currency":"USD"}]},{"name":"Assigned Customer Success Manager"}],"summary":"Usage-based pricing starting from 500 responses/year, scaling per response. Annual billing with multi-year discounts available. Contact sales for exact quotes.","currency":"USD","freeTier":false,"sourceUrl":"https://www.asknicely.com/pricing","retrievedAt":"2026-08-19T23:11:18.316Z","billingPeriods":["year"]}` | `{"type":"subscription","summary":"Freemium model with 10-day free trial; plan details not publicly available","currency":"USD","freeTier":true,"sourceUrl":"https://survicate.com/blog/pricing-research/","retrievedAt":"2026-08-19T16:05:37.744Z","freeTrialDays":10,"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | no | no |
| reliability.status_page | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.soc2 | yes | - |

## Capabilities (NPS Tools)

| Capability | AskNicely | Survicate |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Automated net promoter score calculation | - | - |
| Csat and ces customer effort score support | - | - |
| In app javascript survey triggering | - | - |
| Email signature and direct send embeds | - | - |
| SMS text message survey delivery | - | - |
| Automated recurring cadence throttling | - | - |
| Detractor alert routing workflows | - | - |
| Salesforce hubspot CRM sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| Slack ms teams alert sync | - | - |
| SOC2 type ii | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T14:39:40.484Z. "-" = undocumented, not absent.*