# AskNicely vs Qualaroo

| Attribute | AskNicely | Qualaroo |
|---|---|---|
| **Vioscale score** | 28.5 (30% (low)) | 69.6 (25% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An AI-powered feedback and reputation management platform for multi-location service businesses. It collects customer sentiment through surveys, provides actionable insights and recommendations, and helps manage reviews and team engagement to drive growth. | A feedback collection platform that allows companies to deploy targeted surveys across websites and mobile apps, then use artificial intelligence to automatically analyze responses and surface insights about customer sentiment and motivations. |
| integrations.count | 100 | 12 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google"},{"name":"Facebook"},{"name":"Yelp"}]` | `[{"name":"Mailchimp"},{"name":"Vertical Response"},{"name":"Segment"},{"name":"HubSpot"},{"name":"Salesforce"},{"name":"Tableau"},{"name":"Slack"},{"name":"Intercom"},{"name":"Mixpanel"},{"name":"Amplitude"},{"name":"Google Analytics"},{"name":"Zapier"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Learn","summary":"Usage-based pricing starting from 500 responses/year","features":["CSAT and NPS surveys","Unlimited users","AI-powered surveys","Automated workflows","Reports and leaderboards"],"commitment":"annual","description":"Core feedback collection with surveys and basic analytics","contactSales":true},{"free":false,"name":"Grow","summary":"Most popular plan. Usage-based pricing.","features":["Everything in Learn","AI Insight reports","Real-time TV display","Slack and Microsoft Teams integration","Request reviews","AI suggested responses","Google review manager","Generate testimonials","Reputation management","SSO"],"commitment":"annual","description":"Enhanced insights and team collaboration with integrations","contactSales":true},{"free":false,"name":"Transform","summary":"Enterprise plan with white-label and advanced features","features":["In-app surveys","White label surveys","Unlimited API data extraction","CX goals and recognition","Team huddles","Frontline coaching"],"commitment":"annual","description":"Advanced white-label and API capabilities for enterprises","contactSales":true}],"addOns":[{"name":"NiceAI"},{"name":"SSO/SAML Authentication","components":[{"kind":"fixed","amount":1500,"period":"year","currency":"USD"}]},{"name":"Assigned Customer Success Manager"}],"summary":"Usage-based pricing starting from 500 responses/year, scaling per response. Annual billing with multi-year discounts available. Contact sales for exact quotes.","currency":"USD","freeTier":false,"sourceUrl":"https://www.asknicely.com/pricing","retrievedAt":"2026-08-19T23:11:18.316Z","billingPeriods":["year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free forever with up to 50 responses","features":["Unlimited surveys","Up to 50 responses forever","In-app surveys (iOS & Android)","Basic analytics","Multi-language support (70+ languages)"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"responses":"50/forever"}},{"free":false,"name":"Business","summary":"$19.99/month billed annually at $239.88/year","features":["Unlimited surveys","Email integrations","1000 email sends per month","AI sentiment analysis","Mobile SDKs (iOS & Android)","Onboarding call and support"],"commitment":"annual","components":[{"kind":"fixed","amount":19.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"email_sends":"1000/month"}},{"free":false,"name":"Professional","summary":"$49.99/month billed annually at $599.88/year","features":["All Business features","Advanced integrations (HubSpot, Salesforce, Tableau, Slack, Zapier)","Identify API","Report and Design APIs","Role-based access controls","24/7 email, phone, and live chat support"],"commitment":"annual","components":[{"kind":"fixed","amount":49.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"pageviews":"100k/month","email_sends":"5000/month"}},{"free":false,"name":"Enterprise","summary":"$149.99/month, annual plans only, billed at $1798.88/year","features":["All features","API and webhook access","SAML and SSO integration","Organization-wide collaboration","Enterprise concierge support","Dedicated account manager and training","Custom compliance and data ownership","Audit-ready reporting"],"commitment":"annual","components":[{"kind":"fixed","amount":149.99,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"From $19.99/month (billed annually). Free tier with up to 50 responses.","currency":"USD","freeTier":true,"sourceUrl":"https://qualaroo.com/pricing/","retrievedAt":"2026-08-19T17:44:52.442Z","startingPrice":{"amount":19.99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | mid |
| pricing.starting_price | - | `{"amount":19.99,"currency":"USD"}` |
| pricing.transparent | no | yes |
| security.gdpr | yes | yes |
| security.soc2 | yes | - |

## Capabilities (NPS Tools)

| Capability | AskNicely | Qualaroo |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Automated net promoter score calculation | - | - |
| Csat and ces customer effort score support | - | - |
| In app javascript survey triggering | - | - |
| Email signature and direct send embeds | - | - |
| SMS text message survey delivery | - | - |
| Automated recurring cadence throttling | - | - |
| Detractor alert routing workflows | - | - |
| Salesforce hubspot CRM sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| Slack ms teams alert sync | - | - |
| SOC2 type ii | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:02:22.354Z. "-" = undocumented, not absent.*