# AppFolio Property Manager vs Hemlane

**Leader by Vioscale score:** Hemlane

| Attribute | AppFolio Property Manager | Hemlane |
|---|---|---|
| **Vioscale score** | 31.8 (32% (low)) | 75.5 (57% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Unified property management platform with native AI for residential, commercial, and multifamily portfolios. Covers accounting, marketing/leasing, maintenance, communication, and workflow automation across portfolios of all sizes. | AI-powered property management software for residential rentals offering tenant screening, lease management, online rent collection, and 24/7 repair coordination. |
| features.capabilities | `{"deployment":"cloud","lease_mgmt":true,"mobile_app":true,"accounting_gl":true,"pricing_model":"quote","property_type":"mixed","target_segment":"mid_market","online_payments":false,"listing_syndication":false,"tenant_owner_portal":true,"maintenance_workorders":true}` | `{"deployment":"cloud","lease_mgmt":true,"accounting_gl":true,"pricing_model":"per_unit","property_type":"residential","target_segment":"smb_landlord","online_payments":true,"listing_syndication":true,"tenant_owner_portal":true,"maintenance_workorders":true}` |
| integrations.count | - | 2 |
| integrations.list | - | `[{"name":"Apartments.com"},{"name":"Zillow"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Core","features":["Property Accounting & Reports","End-to-End Marketing & Leasing","Work Order Management","Inspections & Unit Turns","Mobility & Convenience","Integrated Communication","AppFolio Stack™ Standard Integrations","Realm-X Assistant & Messages","Purchase Orders & Inventory Tracking","Standard Support"],"description":"An out of the box solution giving you one powerful platform to run any property management business.","contactSales":true,"includedLimits":{"units_minimum":"50"}},{"free":false,"name":"Plus","features":["Everything in Core","Affordable Housing Capabilities","Student Housing Capabilities","Advanced Budgeting & Accounting","Advanced Data Analysis","Custom Fields","Realm-X Flows","AppFolio Stack™ Premium Integrations","Scale & Control","AppFolio API (read only)","Enhanced Support","Maintenance Scheduling & Automated Billing"],"description":"A configurable solution for growing businesses with complex portfolios looking to standardize processes.","contactSales":true},{"free":false,"name":"Max","features":["Everything in Plus","Leasing CRM","Leasing Signals","AppFolio API (read/write)","Dedicated Customer Success Management"],"description":"An enterprise solution for large operators that are focused on customization, data insights, and driving revenue.","contactSales":true}],"summary":"Quote-based pricing. Core tier requires 50 unit minimum.","freeTier":false,"sourceUrl":"https://www.appfolio.com","retrievedAt":"2026-08-03T11:54:51.257Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Starter","summary":"Free forever, no credit card required","features":["Advertise to Apartments.com, Zillow, and 7+ top websites","National credit, criminal, eviction, and income screening","Bank sync, cash flow report, income statement, accounting"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Software only - basic rental management","contactSales":false},{"free":false,"name":"Basic","summary":"$2/unit + $28/mo platform fee (min $30/mo)","features":["Lease management with eSignature and renewals","Document storage and e-signing","Rent collection, late fees, $0 ACH fees","Private tenant messaging","Tenant perks and credit reporting"],"components":[{"kind":"per_unit","unit":"unit","amount":2,"period":"month","currency":"USD"},{"kind":"fixed","amount":28,"period":"month","currency":"USD"}],"description":"Software with core management features","contactSales":false},{"free":false,"name":"Essential","summary":"$20/unit + $28/mo platform fee (min $48/mo)","features":["24/7 emergency repair coordination","Work order management","Automatic repair diagnosis","Vetted repair network access","State-specific leases and amendments"],"components":[{"kind":"per_unit","unit":"unit","amount":20,"period":"month","currency":"USD"},{"kind":"fixed","amount":28,"period":"month","currency":"USD"}],"description":"Software & services with 24/7 repair coordination","contactSales":false},{"free":false,"name":"Complete","summary":"$58/unit + $28/mo platform fee (min $86/mo)","features":["Property management assistant for tenant communications","Vetted local repair network","Leasing and turnover network access","Repair price approvals and thresholds","VIP customer support"],"components":[{"kind":"per_unit","unit":"unit","amount":58,"period":"month","currency":"USD"},{"kind":"fixed","amount":28,"period":"month","currency":"USD"}],"description":"Full-service with property management assistant","contactSales":false}],"addOns":[{"name":"Tenant Placement","components":[{"kind":"one_time","amount":695,"currency":"USD"}]},{"name":"Inspections","components":[{"kind":"one_time","amount":300,"currency":"USD"}]},{"name":"Eviction Shield","components":[{"kind":"fixed","amount":4.95,"period":"month","currency":"USD"}]},{"name":"Premium Listing (30 days)","components":[{"kind":"one_time","amount":89,"currency":"USD"}]}],"summary":"Free tier available. From $2/unit/mo software or $20/unit/mo with 24/7 support. Annual billing saves 20%.","currency":"USD","freeTier":true,"sourceUrl":"https://www.hemlane.com/pricing/","retrievedAt":"2026-08-13T17:09:49.928Z","freeTrialDays":14,"startingPrice":{"amount":2,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | no | yes |
| reliability.status_page | yes | - |

## Capabilities (Real Estate Software)

| Capability | AppFolio Property Manager | Hemlane |
|---|:--:|:--:|
| **Core** |  |  |
| Property type focus | Mixed | Residential |
| **Financial** |  |  |
| Online rent payments (ACH / card) | ✗ | ✓ |
| Built-in accounting / general ledger | ✓ | ✓ |
| **Capabilities** |  |  |
| Listing syndication (Zillow, Apartments.com) | ✗ | ✓ |
| Tenant / owner portal | ✓ | ✓ |
| Maintenance / work-order management | ✓ | ✓ |
| Lease management / e-signing | ✓ | ✓ |
| Native mobile app | ✓ | - |
| **Compliance** |  |  |
| PCI DSS compliant (online payments) | - | - |
| SOC 2 (Type II) | - | - |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | Quote / contact sales | Per unit / per door |
| **Market** |  |  |
| Target segment | Mid-market | SMB landlord / small portfolio |

*Source: Vioscale. Generated 2026-09-01T16:58:40.291Z. "-" = undocumented, not absent.*