# Appcues vs Whatfix

**Leader by Vioscale score:** Whatfix

| Attribute | Appcues | Whatfix |
|---|---|---|
| **Vioscale score** | 41.9 (42% (low)) | 49.8 (43% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"on_prem":true,"self_hosted":true}` |
| description.long | A tool that enables product teams to build, launch, and optimize in-app experiences for user guidance and engagement. Includes AI-powered creation features and analytics to track user behavior and campaign performance. | A digital adoption platform designed to help enterprises improve user proficiency and maximize software ROI. It provides in-app guidance, hands-on training simulations, and detailed engagement analytics across web, desktop, and mobile applications. |
| integrations.count | 2 | 7 |
| integrations.list | `[{"name":"ActiveCampaign"},{"name":"Zapier"}]` | `[{"name":"Mixpanel"},{"name":"Amplitude"},{"name":"Segment"},{"name":"Salesforce"},{"name":"Google Cloud Platform"},{"name":"Anthropic"},{"name":"Cloudflare"}]` |
| market.availability | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"IN","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Start","features":["100 published experiences","36 months of reporting history","Priority support and services support","All experience types, features, and integrations included"],"description":"Building around your first big win","contactSales":false,"includedLimits":{"published_experiences":"100","reporting_history_months":"36"}},{"free":false,"name":"Spark","description":"Built for small teams ready to ship first in-app experiences","contactSales":false}],"summary":"Subscription-based pricing scaled to monthly active users, number of installations, and published experiences. Free trial available without credit card.","currency":"USD","freeTier":true,"sourceUrl":"https://www.appcues.com/pricing","retrievedAt":"2026-08-19T22:47:14.961Z","billingPeriods":["month"]}` | `{"type":"subscription","summary":"Subscription model with flat fees plus per-user licensing; free tier available for Product Analytics","freeTier":true,"sourceUrl":"https://whatfix.com/pricing/","retrievedAt":"2026-08-18T22:07:32.917Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | no |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Digital Adoption Platforms)

| Capability | Appcues | Whatfix |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Interactive dom element targeting walkthroughs | - | - |
| No code visual builder chrome extension | - | - |
| In app user onboarding checklists | - | - |
| Nps and in app survey collection | - | - |
| User drop off and completion analytics | - | - |
| Knowledge base help widget embed | - | - |
| Amplitude mixpanel analytics sync | - | - |
| Salesforce hubspot CRM sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:32:56.795Z. "-" = undocumented, not absent.*