# Amazon Neptune vs TigerGraph

| Attribute | Amazon Neptune | TigerGraph |
|---|---|---|
| **Vioscale score** | 44.9 (56% (medium)) | 42.5 (75% (high)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A cloud-based graph database that scales serverlessly and analyzes relationships across structured and unstructured data. Designed to improve AI application accuracy through integrated GraphRAG capabilities and support for agentic memory tools. | TigerGraph is a graph database that connects and understands relationships in data to enable context-aware enterprise AI and analytics. It performs fast multi-hop reasoning across connected data for fraud detection, customer intelligence, compliance, and other regulated business use cases at enterprise scale. |
| features.capabilities | `{"workload":"both","deployment":"managed","distributed":"sharded","graph_model":"multi_model","licence_class":"proprietary","vector_search":true,"query_language":"Gremlin, openCypher, SPARQL","replication_ha":true,"full_text_search":"none","standard_support":true,"acid_transactions":"full"}` | `{"storage":"native","workload":"both","consistency":"strong","distributed":"clustered","graph_model":"property_graph","licence_class":"proprietary","query_language":"GSQL, GraphQL, GQL","replication_ha":true,"standard_support":false}` |
| integrations.count | 2 | 13 |
| integrations.list | `[{"name":"Amazon Bedrock Knowledge Bases"},{"name":"Strands AI Agents SDK"}]` | `[{"name":"Snowflake"},{"name":"Apache Spark"},{"name":"Kafka"},{"name":"Apache Iceberg"},{"name":"AWS S3"},{"name":"MinIO"},{"name":"Ceph"},{"name":"Wasabi"},{"name":"Kerberos"},{"name":"SAML"},{"name":"OIDC"},{"name":"LDAP"},{"name":"GraphQL"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"On-demand","summary":"Pay-as-you-go with no commitments","features":["No minimum fees","No upfront commitments","Flexible configuration"],"description":"Pay-as-you-go pricing with no minimum fees or upfront commitments","contactSales":false},{"free":false,"name":"Serverless","summary":"Serverless with automatic scaling","features":["Automatic scaling","No minimum fees","No upfront commitments"],"description":"Automatically scales graph workloads with no minimum fees or upfront commitments","contactSales":false},{"free":false,"name":"Database Savings Plans","summary":"Usage-based savings plan with 1-year commitment","features":["Savings vs. on-demand","1-year commitment"],"commitment":"annual","description":"Flexible pricing model offering savings in exchange for commitment to specific usage over 1-year term","contactSales":false},{"free":false,"name":"Neptune Analytics","summary":"Per m-NCU-hour billing with pause option","features":["Fast analytics on billions of connections","In-memory storage","Optimized graph algorithms","Low-latency queries","Vector search","Pause/resume capability"],"description":"Analytic database engine for fast analytics over graph data. Billed per m-NCU (each m-NCU = 1 GB memory + compute/networking for 1 hour). Pause capability costs 10% of normal compute price.","contactSales":false}],"summary":"Pay-as-you-go pricing with on-demand, serverless, and savings plan options. No minimum fees or upfront commitments for on-demand/serverless.","currency":"USD","freeTier":false,"sourceUrl":"https://aws.amazon.com/neptune/","retrievedAt":"2026-08-01T15:15:07.725Z","billingPeriods":["hour","month","year"]}` | `{"type":"usage","plans":[{"free":false,"name":"Basic","summary":"Pay-per-use VM instances and storage","commitment":"monthly","description":"Entry-level tier with 7-day backup retention","contactSales":false},{"free":false,"name":"Premium","summary":"Pay-per-use VM instances and storage","commitment":"monthly","description":"Mid-tier with 14-day backup retention","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing for annual and longer commitments","description":"Enterprise tier with 28-day backup retention and long-term commitment options","contactSales":true}],"addOns":[{"name":"Insights","components":[{"of":"compute_usage","kind":"percentage","rate":10}]},{"name":"GraphStudio"},{"name":"GraphQL Service"}],"summary":"Usage-based pricing on compute instances and storage; free tier available","currency":"USD","freeTier":true,"sourceUrl":"https://www.tigergraph.com/savanna-pricing/","retrievedAt":"2026-08-14T21:33:57.146Z","billingPeriods":["month"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | yes | no |
| reliability.sla_pct | - | 99.95 |
| reliability.status_page | yes | - |
| security.disclosure_policy | yes | - |

## Capabilities (Graph Databases)

| Capability | Amazon Neptune | TigerGraph |
|---|:--:|:--:|
| **Model** |  |  |
| Graph model | Multi-model | Property graph |
| Query language(s) | Gremlin, openCypher, SPARQL | GSQL, GraphQL, GQL |
| **Transactions** |  |  |
| ACID transactions | Full | - |
| Consistency model | - | Strong |
| **Architecture** |  |  |
| Storage | - | Native graph |
| Distributed / scale | Sharded | Clustered |
| Replication / HA | ✓ | ✓ |
| OLTP vs OLAP | Both | Both |
| **Deployment** |  |  |
| Deployment | Managed | - |
| **Search** |  |  |
| Full-text search | None | - |
| Built-in vector search | ✓ | - |
| **Licensing** |  |  |
| Licence class | Proprietary | Proprietary |
| **Portability** |  |  |
| openCypher / TinkerPop standard | ✓ | ✗ |

*Source: Vioscale. Generated 2026-09-01T14:59:19.786Z. "-" = undocumented, not absent.*