# Amazon Kendra vs Dashworks

**Leader by Vioscale score:** Dashworks

| Attribute | Amazon Kendra | Dashworks |
|---|---|---|
| **Vioscale score** | 46.2 (55% (medium)) | 72.3 (56% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | An AWS-managed service that uses ML and natural language processing to deliver accurate search results and instant answers across structured and unstructured enterprise data. Integrates with generative AI and LLMs for retrieval-augmented generation (RAG) applications. | Dashworks is an AI knowledge assistant that searches across your team's apps and documents in real-time to provide instant, verified answers without requiring data indexing. |
| features.capabilities | `{"deployment_model":"managed_cloud_saas","generative_ai_answer_synthesis_rag":true,"bring_your_own_llm_byo_model_support":true,"multi_lingual_semantic_understanding":false,"source_system_rbac_permissions_mirroring":true,"hybrid_dense_and_sparse_lexical_reranking":false,"optical_character_recognition_ocr_for_pdfs":false,"admin_dashboard_for_search_analytics_and_gaps":true,"personalization_based_on_user_department_context":true,"pre_built_native_crawlers_for_100_plus_saas_apps":true}` | `{"soc2_type_ii":true,"pricing_model":"per_employee_seat","deployment_model":"hybrid","generative_ai_answer_synthesis_rag":true,"hipaa_compliance_for_medical_records":true,"multi_lingual_semantic_understanding":true,"source_system_rbac_permissions_mirroring":true,"admin_dashboard_for_search_analytics_and_gaps":true,"personalization_based_on_user_department_context":true}` |
| integrations.count | 14 | 7 |
| integrations.list | `[{"name":"Amazon S3"},{"name":"Amazon RDS"},{"name":"Amazon FSx"},{"name":"Amazon Aurora"},{"name":"Box"},{"name":"Confluence Cloud"},{"name":"Atlassian Confluence Server"},{"name":"Adobe Experience Manager (AEM)"},{"name":"Alfresco On-Prem"},{"name":"Alfresco One"},{"name":"Microsoft SharePoint"},{"name":"Salesforce"},{"name":"ServiceNow"},{"name":"Google Drive"}]` | `[{"name":"GitHub"},{"name":"Slack"},{"name":"Salesforce"},{"name":"Google Drive"},{"name":"Dropbox"},{"name":"Bing"},{"name":"DocuSign"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","currency":"USD","freeTier":true,"sourceUrl":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","retrievedAt":"2026-08-21T11:09:58.587Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Team","summary":"$10/user/mo billed annually, $12/user/mo monthly","features":["Unlimited usage","Core integrations","File uploads","Slackbot","Workflows","Browser extension","Shared topics"],"components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":10,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","summary":"$15/user/mo, minimum 10 seats","features":["Everything in Team Plan","Custom bots","Choose between top LLMs","Org-wide integrations","AI customization","Multiple accounts for integrations","Priority support"],"minSeats":10,"components":[{"kind":"per_unit","unit":"seat","amount":15,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Everything in Business Plan","SSO and SCIM","API Access Add-On","Custom data retention","Analytics and insights","HRIS integrations","Prioritized new integration requests"],"contactSales":true}],"addOns":[{"name":"API Access"}],"summary":"From $10/user/mo billed annually. 14-day free trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://www.dashworks.ai/pricing","retrievedAt":"2026-08-25T21:40:38.415Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":10,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | low |
| pricing.starting_price | - | `{"amount":10,"currency":"USD"}` |
| pricing.transparent | no | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | - | yes |
| security.pci | yes | - |
| security.soc2 | - | yes |

## Capabilities (AI Enterprise Search)

| Capability | Amazon Kendra | Dashworks |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Managed cloud saas | Hybrid |
| Source system RBAC permissions mirroring | ✓ | ✓ |
| Generative AI answer synthesis rag | ✓ | ✓ |
| Hybrid dense and sparse lexical reranking | ✗ | - |
| Pre built native crawlers for 100 plus saas apps | ✓ | - |
| Multi lingual semantic understanding | ✗ | ✓ |
| Personalization based on user department context | ✓ | ✓ |
| Optical character recognition OCR for pdfs | ✗ | - |
| Admin dashboard for search analytics and gaps | ✓ | ✓ |
| Bring your own LLM byo model support | ✓ | - |
| SOC2 type ii | - | ✓ |
| HIPAA compliance for medical records | - | ✓ |
| Pricing model | - | Per employee seat |

*Source: Vioscale. Generated 2026-09-01T17:26:32.690Z. "-" = undocumented, not absent.*