# AlertOps vs SIGNL4

**Leader by vioscaleAI score:** SIGNL4

| Attribute | AlertOps | SIGNL4 |
|---|---|---|
| **vioscaleAI score** | 49.5 (15% (low)) | 60.2 (76% (high)) |
| content.faq | `[{"answer":"A comprehensive incident response solution that combines on-call management, AI-powered alert noise reduction, automated incident postmortem generation with compliance-grade audit trails, multi-channel alerting (SMS, voice, email, chat, mobile), and bidirectional ITSM system integration. It is indexed under On Call Management.","source":"https://alertops.com/blogs/opsgenie-alternative-pricing-comparison/","question":"What is AlertOps?","confidence":0.6},{"answer":"AlertOps does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://alertops.com/blogs/opsgenie-alternative-pricing-comparison/","question":"How much does AlertOps cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to AlertOps. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://alertops.com/blogs/opsgenie-alternative-pricing-comparison/","question":"What platforms does AlertOps support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for AlertOps, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://alertops.com/blogs/opsgenie-alternative-pricing-comparison/","question":"Can AlertOps be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for AlertOps, including Slack, Microsoft Teams, ServiceNow, Jira, ConnectWise, Datadog, Splunk and Prometheus, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://alertops.com/blogs/opsgenie-alternative-pricing-comparison/","question":"What does AlertOps integrate with?","confidence":0.6},{"answer":"AlertOps is available worldwide. Its primary market is the United States.","source":"https://alertops.com/blogs/opsgenie-alternative-pricing-comparison/","question":"Where is AlertOps available?","confidence":0.5}]` | - |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A comprehensive incident response solution that combines on-call management, AI-powered alert noise reduction, automated incident postmortem generation with compliance-grade audit trails, multi-channel alerting (SMS, voice, email, chat, mobile), and bidirectional ITSM system integration. | A cloud-based alerting service that delivers critical notifications via push, SMS, and voice to the right on-call team members, automates escalations and acknowledgments, and integrates with 200+ monitoring and infrastructure tools to ensure no critical alerts go unaddressed. |
| features.capabilities | `{"sms_alerting":true,"pricing_model":"quote","mobile_app_push":true,"alert_routing_rules":true,"escalation_policies":true,"voice_call_alerting":true,"slack_teams_integration":true,"incident_response_module":true,"shift_schedule_management":true}` | `{"iso_27001":true,"sms_alerting":true,"pricing_model":"freemium","mobile_app_push":true,"deployment_model":"saas","alert_routing_rules":true,"escalation_policies":true,"voice_call_alerting":true,"slack_teams_integration":true,"incident_response_module":true,"shift_schedule_management":true}` |
| integrations.count | 200 | 200 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"ServiceNow"},{"name":"Jira"},{"name":"ConnectWise","native":true,"category":"itsm","direction":"bidirectional"},{"name":"Datadog","native":true,"category":"monitoring","direction":"inbound"},{"name":"Splunk","native":true,"category":"monitoring","direction":"inbound"},{"name":"Prometheus","native":true,"category":"monitoring","direction":"inbound"},{"name":"AWS CloudWatch","native":true,"category":"monitoring","direction":"inbound"},{"name":"Azure Monitor","native":true,"category":"monitoring","direction":"inbound"},{"name":"New Relic","native":true,"category":"monitoring","direction":"inbound"},{"name":"PRTG","native":true,"category":"monitoring","direction":"inbound"},{"name":"SolarWinds","native":true,"category":"monitoring","direction":"inbound"},{"name":"Microsoft Exchange","native":true}]` | `[{"name":"Slack","native":true,"category":"chat","direction":"bidirectional"},{"name":"Microsoft Teams","native":true,"category":"chat","direction":"bidirectional"},{"name":"Azure Sentinel","native":true,"category":"security","direction":"bidirectional"},{"name":"Checkmk","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"ConnectWise","native":true,"category":"itsm","direction":"bidirectional"},{"name":"PRTG","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"Zabbix","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"Splunk","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"InfluxDB","native":true,"category":"monitoring","direction":"outbound"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"DE","primaryMarkets":["US","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","summary":"Custom enterprise pricing; includes on-call, AI alert correlation, and multi-channel response.","currency":"USD","freeTier":false,"sourceUrl":"https://alertops.com/blogs/opsgenie-alternative-pricing-comparison/","retrievedAt":"2026-09-28T13:42:16.777Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Starter","summary":"Free for up to 5 users","features":["Push Alerts","Native mobile App","Ad-hoc Duty Management","'Who is on call' dashboard","Acknowledgements","Email, Webhook, REST API","Workflows","Teams & Slack Integration","SSO via 3rd party","Unlimited Teams"],"minSeats":5,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Ideal for Exploring and Basic Scenarios","contactSales":false},{"free":false,"name":"Notify & Connect","summary":"$9/user/mo billed annually or $11/user/mo billed monthly","features":["Text & Voice Alert included","Persistent notifications","ChatOps","Geolocations & Maps","Manual Alerts from web browser or mobile app","User Roles","Chat & Email Support"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":9,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":11,"period":"month","currency":"USD"}],"description":"Essential Features - Reliable Entry Solution for Alerting","contactSales":false},{"free":false,"name":"Optimize","summary":"$15/user/mo billed annually or $19/user/mo billed monthly","features":["Automated Escalations","Flood protection","Duty & Shift Scheduling with Export","Post-shift reports","Remote Actions","Rules with logical conditions","Heartbeat and Website Monitors","2-way 3rd party connectors","AI Ops & AI Alerting"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":15,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":19,"period":"month","currency":"USD"}],"description":"Reliable Alerting with Escalations and Oncall/Duty Scheduling","contactSales":false},{"free":false,"name":"Maximize","summary":"$25/user/mo billed annually or $29/user/mo billed monthly","features":["Live Call Routing","Voice mailbox with alerts","Public 'Who is on call' Dashboard","Audit Logs","Custom Data Retention","User Provisioning via SCIM","Priority Support","SLA 99.95%"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":25,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":29,"period":"month","currency":"USD"}],"description":"Full Features incl. Call Routing and SLAs","contactSales":false}],"addOns":[{"name":"Stakeholder Notification","components":[{"kind":"per_unit","unit":"stakeholder","amount":3,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"stakeholder","amount":30,"period":"year","currency":"USD"}]},{"name":"Dedicated Phone Number","components":[{"kind":"per_unit","amount":10,"period":"month","currency":"USD"},{"kind":"per_unit","amount":110,"period":"year","currency":"USD"}]}],"summary":"From $9/user/mo. Free tier for up to 5 users.","currency":"USD","freeTier":true,"sourceUrl":"https://www.signl4.com/pricing/","retrievedAt":"2026-10-06T21:53:58.717Z","freeTrialDays":30,"startingPrice":{"unit":"seat","amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | low |
| pricing.starting_price | - | `{"amount":9,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | - | 99.95 |
| security.certifications | - | `[{"name":"ISO/IEC 27001:2022","status":"active"},{"name":"TISAX","status":"active"}]` |
| security.gdpr | - | yes |
| security.iso27001 | - | yes |
| security.trust_center | - | https://trust.signl4.com/ |

## Capabilities (On Call Management)

| Capability | AlertOps | SIGNL4 |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Saas |
| SMS alerting | ✓ | ✓ |
| Voice call alerting | ✓ | ✓ |
| Mobile app push | ✓ | ✓ |
| Escalation policies | ✓ | ✓ |
| Shift schedule management | ✓ | ✓ |
| Holiday vacation overrides | - | - |
| Alert routing rules | ✓ | ✓ |
| Slack teams integration | ✓ | ✓ |
| Incident response module | ✓ | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | ✓ |
| Pricing model | Quote | Freemium |

*Source: vioscaleAI. Generated 2026-10-07T01:12:28.322Z. "-" = undocumented, not absent.*