# AlertOps vs Grafana OnCall

| Attribute | AlertOps | Grafana OnCall |
|---|---|---|
| **Vioscale score** | 21.6 (15% (low)) | 13.7 (3% (low)) |
| description.long | Platform that bundles incident management, on-call scheduling, AI-driven alert correlation, automated post-incident documentation, and multi-channel response coordination across chat, ticketing, and communication systems. | A pre-built dashboard displaying CPI metrics through statistical and timeline visualizations, configured to work with Loki and Prometheus data sources. |
| integrations.count | 200 | 2 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"ServiceNow"},{"name":"Jira"}]` | `[{"name":"Loki"},{"name":"Prometheus"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | - | `{"web":true}` |
| pricing | `{"type":"quote","summary":"Custom pricing structured at enterprise scale; cost-competitive relative to per-seat SaaS alternatives with AI modules","currency":"USD","sourceUrl":"https://alertops.com/blogs/opsgenie-alternative-pricing-comparison/","retrievedAt":"2026-08-19T17:45:48.632Z"}` | - |
| pricing.model | quote | - |
| pricing.price_level | unknown | - |
| pricing.transparent | no | - |

## Capabilities (On Call Management)

| Capability | AlertOps | Grafana OnCall |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| SMS alerting | - | - |
| Voice call alerting | - | - |
| Mobile app push | - | - |
| Escalation policies | - | - |
| Shift schedule management | - | - |
| Holiday vacation overrides | - | - |
| Alert routing rules | - | - |
| Slack teams integration | - | - |
| Incident response module | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:52:04.959Z. "-" = undocumented, not absent.*