# Agora vs Telnyx

**Leader by Vioscale score:** Agora

| Attribute | Agora | Telnyx |
|---|---|---|
| **Vioscale score** | 81.7 (72% (medium)) | 62.7 (72% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. | A platform that orchestrates voice AI agents with built-in speech recognition, synthesis, and language model inference, operating on a unified owned network infrastructure billed transparently at $0.05 per minute for the core voice engine plus metered costs for additional services. |
| features.capabilities | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"sms":true,"email":true,"voice":true,"two_way":true,"whatsapp":true,"global_coverage":"global","usage_pricing_transparent":true}` |
| integrations.count | 7 | 22 |
| integrations.list | `[{"name":"ActiveFence"},{"name":"DeepAR"},{"name":"FaceUnity"},{"name":"Banuba"},{"name":"Palabra"},{"name":"DataDog"},{"name":"OKTA"}]` | `[{"name":"Microsoft Teams"},{"name":"Zoom"},{"name":"Google Meet"},{"name":"Webex"},{"name":"Deepgram"},{"name":"Speechmatics"},{"name":"NVIDIA Parakeet"},{"name":"Telnyx STT"},{"name":"Telnyx Ultra TTS"},{"name":"Qwen3TTS"},{"name":"Inworld"},{"name":"Rime"},{"name":"Resemble"},{"name":"Murf"},{"name":"Fish Audio"},{"name":"Azure Neural HD"},{"name":"Anthropic"},{"name":"OpenAI"},{"name":"Kimi"},{"name":"GLM-5.2"},{"name":"GPT-5.6 Luna"},{"name":"GPT-5.6 Sol"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Conversational AI Platform","summary":"$0.1/minute, 300 minutes free/month","features":["Voice AI agents","Any LLM integration","Interruption handling","Noise suppression","Natural conversation flow"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.1,"currency":"USD"}],"description":"Tools and infrastructure to build and deploy voice AI agents with LLM integration","contactSales":true,"includedLimits":{"minutes":"300/mo"}},{"free":true,"name":"RTC","summary":"$0.59/1000 minutes, 10,000 minutes free/month","features":["Video calling","Voice calling","Live streaming","Recording","Media transcoding","Media push/pull"],"components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":0.59,"currency":"USD"}],"description":"Video calling, voice calling, and live streaming infrastructure","contactSales":true,"includedLimits":{"minutes":"10000/mo"}},{"free":true,"name":"Chat","summary":"$0.05/monthly active user, 500 users free/month","features":["Private messaging","Group messaging","End-to-end encryption support","Message storage"],"components":[{"kind":"per_unit","unit":"monthly_active_user","amount":0.05,"period":"month","currency":"USD"}],"description":"Private and group messaging for applications","contactSales":true,"includedLimits":{"users":"500/mo"}},{"free":true,"name":"Signaling","summary":"$0.0015/1000 messages, 1M messages free/month","features":["Real-time synchronization","Low-latency signaling","High concurrency support"],"components":[{"per":{"qty":1000,"unit":"message"},"kind":"metered","amount":0.0015,"currency":"USD"}],"description":"Low-latency, high-concurrency signaling and real-time synchronization","contactSales":true,"includedLimits":{"messages":"1000000/mo"}}],"addOns":[{"name":"Real-Time Speech to Text","components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":16.99,"currency":"USD"}]},{"name":"Real-Time Translation","components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":8.99,"currency":"USD"}]},{"name":"Recording","components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":0.99,"currency":"USD"}]},{"name":"Cloud Transcoding","components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":1.99,"currency":"USD"}]},{"name":"Media Push","components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":1.99,"currency":"USD"}]},{"name":"Media Pull","components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":1.15,"currency":"USD"}]},{"name":"AI Noise Suppression","components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":0.59,"currency":"USD"}]},{"name":"3D Spatial Audio","components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":0.99,"currency":"USD"}]},{"name":"Interactive Whiteboard","components":[{"per":{"qty":1000,"unit":"minute"},"kind":"metered","amount":1.4,"currency":"USD"}]},{"name":"Analytics","components":[{"kind":"fixed","amount":449,"period":"month","currency":"USD"}]}],"summary":"Usage-based metered pricing ranging from $0.0015/1000 messages to $16.99/1000 minutes. Free tier available for all core products.","currency":"USD","freeTier":true,"sourceUrl":"https://www.agora.io/jp/pricing","retrievedAt":"2026-08-13T22:26:13.197Z","billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":true,"name":"Pay As You Go","summary":"$0.05/min voice engine, pay as you use","features":["Full platform access","Voice engine included","LLM tokens at GPU rates","Community support"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.05,"currency":"USD","description":"Voice engine (orchestration, STT, TTS)"}],"description":"Usage-based billing with no commitment. Card on file to start.","contactSales":false,"includedLimits":{"sms_per_second":"50","concurrent_calls":"500","api_requests_per_second":"100"}},{"free":false,"name":"Committed","summary":"$500/month minimum with volume discounts","features":["All pay-as-you-go features","Volume discounts on usage","Dedicated account manager","Priority support","Higher rate limits"],"commitment":"monthly","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}],"description":"Monthly commitment with volume-based discounts across all services.","contactSales":false},{"free":false,"name":"Enterprise","summary":"$5,000/month minimum, custom enterprise pricing","features":["All committed plan features","Dedicated infrastructure","Private IP addressing","Private network interconnect","Unlimited rate limits"],"components":[{"kind":"fixed","amount":5000,"period":"month","currency":"USD"}],"description":"Custom pricing with dedicated infrastructure, private network, and unlimited rate limits.","contactSales":true}],"addOns":[{"name":"LLM tokens","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.004,"currency":"USD","description":"Example: Kimi model on Telnyx-owned GPUs, roughly $0.004/min"}]},{"name":"Telephony","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.0032,"currency":"USD","description":"SIP trunking inbound from $0.0032/min"}]},{"name":"Call recording","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.002,"currency":"USD"}]},{"name":"SMS outbound","components":[{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.004,"currency":"USD","description":"Volume pricing available down to $0.0005/msg"}]},{"name":"Phone numbers (US local)","components":[{"kind":"fixed","amount":1,"period":"month","currency":"USD","description":"Volume pricing from $0.79/mo"}]}],"summary":"From $0.05/min. No monthly platform fee. Free tier available; committed or enterprise tiers for volume discounts and dedicated support.","currency":"USD","freeTier":true,"sourceUrl":"https://telnyx.com/pricing/voice-ai-agents","retrievedAt":"2026-08-13T22:21:22.572Z","startingPrice":{"amount":500,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | quote | freemium |
| pricing.price_level | low | high |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.999 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Communication APIs)

| Capability | Agora | Telnyx |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | ✓ |
| Voice | ✓ | ✓ |
| WhatsApp | - | ✓ |
| RCS | - | - |
| Transactional email | - | ✓ |
| Video / real-time | ✓ | - |
| In-app chat | ✓ | - |
| Verify / OTP / 2FA | - | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | - |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T17:36:05.685Z. "-" = undocumented, not absent.*