# Acumatica vs Microsoft Dynamics 365

| Attribute | Acumatica | Microsoft Dynamics 365 |
|---|---|---|
| **Vioscale score** | 60.5 (22% (low)) | 53.4 (15% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"on_prem":true}` |
| description.long | Cloud-based enterprise resource planning solution serving small and midsized businesses across construction, distribution, manufacturing, retail, professional services, and other industries. | Microsoft Dynamics 365 is a suite of agentic business applications powered by AI that includes customer relationship management, contact center services, and enterprise resource planning. It helps sales teams, customer service operations, and business functions work more efficiently. |
| features.capabilities | `{"crm_module":true,"deployment":"cloud","hr_payroll":true,"multi_entity":"multi_entity","supply_chain":true,"extensibility":"full_dev_platform","financials_gl":true,"localisations":"Spanish, French","manufacturing":"both","order_management":true,"industry_editions":true,"project_management":true}` | `{"crm_module":true,"deployment":"hybrid","hr_payroll":false,"procurement":false,"supply_chain":true,"financials_gl":true,"order_management":true,"industry_editions":false,"project_management":true}` |
| market.availability | `{"primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":["CA","CO","EC","IN","ID","IE","MY","MX","PA","PE","PH","SG","ZA","LK","TH","GB","US"],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","summary":"Custom pricing based on selected applications, usage/resource requirements, and deployment preferences","sourceUrl":"https://www.acumatica.com","retrievedAt":"2026-08-01T14:19:32.697Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Professional Direct Support","summary":"$9.00/user/month, annual commitment, minimum 20 users","features":["Priority response <1 hour for critical incidents","Advisory services","Technical webinars","Monthly service reviews"],"minSeats":20,"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":9,"period":"month","currency":"USD"}],"description":"Support plan for production environments requiring faster response times","contactSales":false}],"summary":"Support plans starting at $9.00/user/month. Base product pricing not specified in documentation.","currency":"USD","freeTier":false,"sourceUrl":"https://www.microsoft.com/golf/etc.clientlibs/onecloud/components/content/reimagine/atomic/carousel/v1/carousel/clientlibs/pricing-styles.ACSHASHbcdafd3e07059ae596973551430292fc.min.css","retrievedAt":"2026-08-14T15:28:36.473Z","startingPrice":{"amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | no |
| pricing.model | commercial | commercial |
| pricing.price_level | unknown | low |
| pricing.transparent | yes | no |
| reliability.status_page | yes | - |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |

## Capabilities (ERP Software)

| Capability | Acumatica | Microsoft Dynamics 365 |
|---|:--:|:--:|
| **Core** |  |  |
| Financials / GL | ✓ | ✓ |
| **Modules** |  |  |
| Supply chain / inventory | ✓ | ✓ |
| Manufacturing | Both | - |
| Order management | ✓ | ✓ |
| Procurement (source-to-pay) | - | ✗ |
| HR / payroll | ✓ | ✗ |
| CRM module | ✓ | ✓ |
| Project management | ✓ | ✓ |
| **Finance** |  |  |
| Multi-entity | Multi-entity | - |
| Localisations | Spanish, French | - |
| **Deployment** |  |  |
| Deployment | Cloud | Hybrid |
| **Platform** |  |  |
| Extensibility | Full dev platform | - |
| Industry editions | ✓ | ✗ |
| API access | - | - |

*Source: Vioscale. Generated 2026-09-01T17:24:14.061Z. "-" = undocumented, not absent.*