# 360dialog vs Zoko

| Attribute | 360dialog | Zoko |
|---|---|---|
| **Vioscale score** | 64.2 (9% (low)) | 68.6 (43% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | 360Dialog is an officially-recognized Meta integration partner that provides businesses with direct access to the WhatsApp Business API, along with pre-built integrations and managed onboarding services to support customer messaging, automation, and marketing campaigns. | A WhatsApp integration and automation platform for Shopify merchants that enables AI-powered customer engagement, automated workflows, and sales automation. Helps businesses manage customer support, product catalog synchronization, and repeat purchase campaigns directly through WhatsApp. |
| features.capabilities | `{"marketing_broadcast_campaign_engine":true,"meta_official_business_solution_provider_bsp_status":true}` | - |
| integrations.count | 1,000 | 5 |
| integrations.list | - | `[{"name":"Shopify"},{"name":"WhatsApp"},{"name":"judge.me"},{"name":"Facebook"},{"name":"Instagram"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free tier","features":["19 pre-built playbook flows","Maximum 3 integrations","No customization"],"description":"Pre-built automation flows with limited integrations","contactSales":false},{"free":false,"name":"Paid Flows","summary":"$5.99/flow/month, includes 500,000 operations; overage $20 per 100,000 operations","features":["Unlimited integrations","Full customization","500,000 operations per month included"],"components":[{"kind":"per_unit","unit":"flow","amount":5.99,"period":"month","currency":"USD"},{"per":{"qty":100000,"unit":"operations"},"kind":"metered","amount":20,"currency":"USD"}],"description":"Fully customizable automation flows with unlimited integrations","contactSales":false}],"summary":"Free tier available. Paid flows start at $5.99/month per flow with 500,000 operations included.","currency":"USD","freeTier":true,"sourceUrl":"https://www.zoko.io/learning-article/flowhippo-pricing-explained","retrievedAt":"2026-08-20T16:35:33.952Z","freeTrialDays":7,"startingPrice":{"unit":"flow","amount":5.99,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | - | yes |
| pricing.model | - | freemium |
| pricing.price_level | - | low |
| pricing.starting_price | - | `{"amount":5.99,"currency":"USD"}` |
| pricing.transparent | - | yes |
| reliability.status_page | - | yes |

## Capabilities (Whatsapp Marketing)

| Capability | 360dialog | Zoko |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Meta official business solution provider bsp status | ✓ | - |
| Marketing broadcast campaign engine | ✓ | - |
| Visual inbound dialogue chatbot builder | - | - |
| Multi agent shared team inbox | - | - |
| Meta message template approval workflow | - | - |
| Shopify woocommerce abandoned cart triggers | - | - |
| Salesforce hubspot CRM sync | - | - |
| Zendesk intercom support handover | - | - |
| Native payment link generation and collection | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T14:31:15.213Z. "-" = undocumented, not absent.*