# Zoom vs Zulip

| Attribute | Zoom | Zulip |
|---|---|---|
| **vioscaleAI score** | 64.4 (72% (medium)) | 61.7 (72% (medium)) |
| content.faq | `[{"answer":"Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. It is indexed under Collaboration Software.","source":"https://zoom.us/pricing/education","question":"What is Zoom?","confidence":0.6},{"answer":"Zoom offers a free tier, so you can start without paying. Paid plans are also available: School and Campus, School and Campus Plus and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://zoom.us/pricing/education","question":"Is Zoom free?","confidence":0.6},{"answer":"Zoom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://zoom.us/pricing/education","question":"What platforms does Zoom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://zoom.us/pricing/education","question":"Can Zoom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoom, including Skype for Business (Lync), Learning Tools Interoperability (LTI) and Third-party applications via App Marketplace. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zoom.us/pricing/education","question":"What does Zoom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Zoom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoom not holding them. Always confirm compliance directly before you rely on it.","source":"https://explore.zoom.us/de/trust/resources/vendor-relations/","question":"What security certifications does Zoom have?","confidence":0.7},{"answer":"Zoom is available worldwide. Its primary markets are the United States and Canada.","source":"https://zoom.us/pricing/education","question":"Where is Zoom available?","confidence":0.75}]` | `[{"answer":"An open-source team collaboration application that organizes conversations into topic-based threads, blending instant messaging with email-style threading to support both real-time and delayed communication patterns. It is indexed under Collaboration Software.","source":"https://zulip.com","question":"What is Zulip?","confidence":0.6},{"answer":"Zulip is open source, so it can be self-hosted and used at no licence cost. A commercial or hosted edition starts at $3.50 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://zulip.com/plans/","question":"Is Zulip free to use?","confidence":0.6},{"answer":"We have confirmed browser-based access to Zulip. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://zulip.com","question":"What platforms does Zulip support?","confidence":0.6},{"answer":"Yes. Zulip can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://zulip.com","question":"Can Zulip be self-hosted?","confidence":0.6},{"answer":"We have confirmed 61 integrations for Zulip, including Slack, Microsoft Teams, Discord, Mattermost, Rocket.Chat, Matrix, IRC and Email, plus 53 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zulip.com/plans/","question":"What does Zulip integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Zulip. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zulip not holding them. Always confirm compliance directly before you rely on it.","source":"https://zulip.com/security/","question":"What security certifications does Zulip have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments. | An open-source team collaboration application that organizes conversations into topic-based threads, blending instant messaging with email-style threading to support both real-time and delayed communication patterns. |
| features.capabilities | `{"soc2":true,"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"webinar_mode":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"hipaa_available":true,"max_participants":"300-500+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` | `{"hosting":"both","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"pricing_model":"per_seat_subscription","e2e_encryption":true,"screen_sharing":false,"video_meetings":true,"app_marketplace":true,"deployment_model":"cloud_saas","hipaa_compliance":true,"compliance_controls":true,"guest_external_access":true,"ad_hoc_voice_video_huddles":true,"cross_company_guest_channels":true,"threaded_reply_conversations":true,"automated_workflow_bot_builders":true,"channel_based_topic_organization":true,"google_workspace_office_365_sync":true,"jira_github_engineering_webhook_sync":true,"salesforce_zendesk_sales_support_sync":true,"robust_message_search_and_history_indexing":true}` |
| integrations.count | 2 | 130 |
| integrations.list | `[{"name":"Skype for Business (Lync)"},{"name":"Learning Tools Interoperability (LTI)"},{"name":"Third-party applications via App Marketplace"},{"name":"Microsoft 365","native":true},{"name":"Google","native":true}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"Mattermost"},{"name":"Rocket.Chat"},{"name":"Matrix"},{"name":"IRC"},{"name":"Email"},{"name":"GitHub"},{"name":"GitLab"},{"name":"Bitbucket"},{"name":"Asana"},{"name":"Jira"},{"name":"Linear"},{"name":"Trello"},{"name":"Basecamp"},{"name":"Jenkins"},{"name":"CircleCI"},{"name":"GitHub Actions"},{"name":"Travis CI"},{"name":"TeamCity"},{"name":"Heroku"},{"name":"Netlify"},{"name":"Docker"},{"name":"Kubernetes"},{"name":"Ansible Tower"},{"name":"Puppet"},{"name":"Grafana"},{"name":"Prometheus"},{"name":"Nagios"},{"name":"New Relic"},{"name":"Sentry"},{"name":"PagerDuty"},{"name":"Opsgenie"},{"name":"Splunk"},{"name":"Freshdesk"},{"name":"Zendesk"},{"name":"Salesforce"},{"name":"Dropbox"},{"name":"Google Calendar"},{"name":"Nextcloud"},{"name":"Notion"},{"name":"Zapier"},{"name":"IFTTT"},{"name":"n8n"},{"name":"BigBlueButton"},{"name":"Jitsi Meet"},{"name":"Webex"},{"name":"Zoom"},{"name":"Tenor"},{"name":"Redmine","native":true,"category":"project_management","direction":"inbound"},{"name":"OpenProject","native":true,"category":"project_management","direction":"inbound"},{"name":"Zabbix","native":true,"category":"monitoring","direction":"inbound"},{"name":"Buildbot","native":true,"category":"ci_cd","direction":"inbound"},{"name":"GoCD","native":true,"category":"ci_cd","direction":"inbound"},{"name":"Stripe","native":true,"category":"payments","direction":"inbound"},{"name":"Okta","native":true,"category":"identity","direction":"inbound"},{"name":"OneLogin","native":true,"category":"identity","direction":"inbound"},{"name":"Microsoft Entra ID","native":true,"category":"identity","direction":"inbound"},{"name":"Discourse","native":true,"category":"community","direction":"inbound"},{"name":"Mastodon","native":true,"category":"social","direction":"inbound"},{"name":"Patreon","native":true,"category":"productivity","direction":"inbound"},{"name":"Airbrake","native":true,"category":"error_tracking","direction":"inbound"}]` |
| market.availability | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"School and Campus","features":["Meetings up to 300 participants for 30 hours","Team Chat with direct, channel, and group messaging","Unlimited whiteboards","Screen sharing with co-annotation","Breakout rooms and polling","Automated captions and recording transcripts","Personal Meeting ID and waiting room","Virtual backgrounds and filters","Zoom Mail and Calendar","Tasks and file attachments","Streaming and reporting","Admin portal and user management","SSO and custom mail domain","REST API access"],"description":"Basic tier for schools with core meeting and chat features","contactSales":false,"includedLimits":{"participants":"300","meeting_duration_hours":"30","cloud_storage_gb_per_user":"5"}},{"free":false,"name":"School and Campus Plus","features":["All School and Campus features plus:","Zoom Phone with unlimited internal calling","Metered outbound calling within US & Canada","10GB cloud storage per user","LTI integration","Custom branding","Managed domains","Multi-region storage and media control","Device management","Language interpretations"],"description":"Mid-tier with phone service and administrative features","contactSales":false,"includedLimits":{"participants":"300","cloud_storage_gb_per_user":"10"}},{"free":false,"name":"Enterprise","features":["Meetings up to 500+ participants","Webinars up to 500 attendees","Unlimited cloud storage","Zoom Phone with unlimited calling","Conference Room Connector","Information barriers and compliance policies","Archival and data loss prevention APIs","Advanced reporting and user management"],"description":"Full-featured tier for large organizations with advanced controls","contactSales":true,"includedLimits":{"participants":"500+","webinar_attendees":"500","cloud_storage_gb_per_user":"None"}}],"freeTier":true,"sourceUrl":"https://zoom.us/pricing/education","retrievedAt":"2026-08-14T15:24:25.644Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free, limited to 10,000 message history","features":["Message history search (10,000 limit)","File storage up to 5 GB total","Complete team chat solution","Hundreds of integrations","Advanced roles and permissions","Guest accounts"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Cloud plan with limited history and storage","contactSales":false,"includedLimits":{"storage":"5 GB total","messages_history":"10,000"}},{"free":false,"name":"Standard","summary":"$6.67/user/month billed annually or $8/month","features":["Unlimited search history","File storage up to 5 GB per user","Flexible permissions with custom groups","Message retention policies","Brand Zulip with your logo","Priority commercial support","Public access option"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":6.67,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":8,"period":"month","currency":"USD"}],"description":"Full-featured cloud plan","contactSales":false,"includedLimits":{"storage":"5 GB per user"}},{"free":false,"name":"Plus","summary":"$10/user/month billed annually or $12/month","features":["All Standard plan features","File storage up to 25 GB per user","SSO with SAML (Okta, OneLogIn)","SCIM user and group sync","Custom domain","Limit user list access for guests"],"minSeats":10,"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":10,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}],"description":"Advanced cloud plan with enhanced features","contactSales":false,"includedLimits":{"storage":"25 GB per user"}},{"free":true,"name":"Self-hosted (Open Source)","summary":"Free, open-source self-hosted","features":["Complete team chat solution with all Zulip features without limitation","100% open-source software","Retain full control over your data"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free open-source self-hosted option","contactSales":false,"includedLimits":{}},{"free":false,"name":"Self-hosted Basic","summary":"$3.50/user/month (with $20/month first-year discount)","features":["Unlimited support","Email and chat support","SSO with SAML and Microsoft Entra ID","AD/LDAP user sync","Full compliance","Data exports","Data retention policies"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":3.5,"period":"month","currency":"USD"}],"description":"Commercial support plan for self-hosted deployments","contactSales":false,"includedLimits":{}},{"free":false,"name":"Self-hosted Enterprise","summary":"Contact sales for pricing","features":["Email, chat and phone support","SSO with OpenID Connect","AD/LDAP, SAML and OpenID Connect group sync","Implementation consulting","Custom feature development","Advanced deployment options"],"description":"Premium support plan for self-hosted deployments","contactSales":true,"includedLimits":{}}],"summary":"From $6.67/user/month (cloud annual), free open-source self-hosted option, or $3.50/user/month for commercial self-hosted support. Free tier available.","currency":"USD","freeTier":true,"sourceUrl":"https://zulip.com/plans/","retrievedAt":"2026-09-03T17:54:41.041Z","startingPrice":{"unit":"seat","amount":3.5,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | open_source |
| pricing.price_level | low | free |
| pricing.starting_price | - | `{"amount":3.5,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27701","status":"active"}]` | - |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://explore.zoom.us/de/trust/resources/vendor-relations/ | https://zulip.com/security/ |

## Capabilities (Collaboration Software)

| Capability | Zoom | Zulip |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | ✓ |
| Whiteboard | ✓ | - |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✗ |
| Recording / transcription | Recording + AI notes | - |
| **Security** |  |  |
| End-to-end encryption | ✓ | ✓ |
| SSO / SCIM | ✓ | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud + self-hosted |
| **Scale** |  |  |
| Max participants | 300-500+ | - |
| **Ecosystem** |  |  |
| App marketplace | ✓ | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T20:59:43.033Z. "-" = undocumented, not absent.*