# Workato vs Zapier

**Leader by vioscaleAI score:** Workato

| Attribute | Workato | Zapier |
|---|---|---|
| **vioscaleAI score** | 68.3 (58% (medium)) | 60.6 (71% (medium)) |
| content.faq | `[{"answer":"Workato is an integration and automation platform that connects applications, databases, and AI agents to orchestrate business workflows. It provides 1,200+ pre-built connectors, visual workflow building (recipes), custom code capabilities, and runs on managed cloud infrastructure with on-premises connectivity options. It is indexed under No-Code Automation Tools.","source":"https://www.workato.com/pricing","question":"What is Workato?","confidence":0.6},{"answer":"Workato is sold across 4 plans: Standard, Business MCP, Enterprise and Workato ONE. We have not confirmed a published price for every tier. Pricing changes often, so verify at source before relying on it.","source":"https://www.workato.com/pricing","question":"How much does Workato cost?","confidence":0.6},{"answer":"Workato supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.workato.com/pricing","question":"What platforms does Workato support?","confidence":0.6},{"answer":"Yes. Workato can be deployed cloud / SaaS and on-premise, so it does not have to run on the vendor's infrastructure.","source":"https://www.workato.com/pricing","question":"Can Workato be self-hosted?","confidence":0.6},{"answer":"We have confirmed 41 integrations for Workato, including Marketo, Slack, Microsoft Teams, AWS Secrets Manager, Azure Key Vault, HashiCorp Vault, Trello and GitLab, plus 33 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.workato.com/pricing","question":"What does Workato integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Workato. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Workato not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.workato.com/platform/security","question":"What security certifications does Workato have?","confidence":0.7},{"answer":"Workato is available in the United States and the United Kingdom. Its primary markets are the United States and the United Kingdom. The vendor is headquartered in the United States.","source":"https://www.workato.com/predictable-pricing","question":"Where is Workato available?","confidence":0.75}]` | `[{"answer":"A subscription-based automation platform that links AI agents, workflows, forms, and data management tools to 9,000+ integrated applications. Supports visual workflow building, custom code execution, and AI-powered actions across both public and embedded implementations. It is indexed under No-Code Automation Tools.","source":"https://zapier.com/pricing","question":"What is Zapier?","confidence":0.6},{"answer":"Zapier offers a free tier, so you can start without paying. Paid plans are also available: Free, Professional, Team and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://zapier.com/pricing","question":"Is Zapier free?","confidence":0.6},{"answer":"Zapier supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://zapier.com/pricing","question":"What platforms does Zapier support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zapier, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://zapier.com/pricing","question":"Can Zapier be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Zapier, including NetSuite, Salesforce, HubSpot, Slack, ChatGPT, Microsoft Dynamics CRM, Microsoft Teams and Zendesk, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zapier.com/pricing","question":"What does Zapier integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Zapier. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zapier not holding them. Always confirm compliance directly before you rely on it.","source":"https://zapier.com/pricing","question":"What security certifications does Zapier have?","confidence":0.6}]` |
| deployment.options | `{"cloud":true,"on_prem":true}` | `{"cloud":true}` |
| description.long | Workato is an integration and automation platform that connects applications, databases, and AI agents to orchestrate business workflows. It provides 1,200+ pre-built connectors, visual workflow building (recipes), custom code capabilities, and runs on managed cloud infrastructure with on-premises connectivity options. | A platform that automates work across 9,000+ business applications with AI integration, task-based consumption, and team collaboration controls. |
| features.capabilities | `{"hosting":"both","ai_steps":true,"rbac_audit":true,"error_handling":true,"pricing_metric":"task","visual_builder":true,"prebuilt_connectors":"1200+ pre-built connectors","custom_http_connector":true,"environments_versioning":true}` | `{"hosting":"cloud","ai_steps":true,"free_tier":true,"code_steps":true,"rbac_audit":true,"app_builder":true,"soc2_type_ii":true,"pricing_model":"freemium_with_task_credits","error_handling":true,"pricing_metric":"task","visual_builder":true,"branching_logic":true,"prebuilt_connectors":"9,000+ applications","custom_http_connector":true,"builder_ui_architecture":"visual_node_canvas","environments_versioning":true,"custom_http_webhook_catch_and_triggering":true,"native_llm_nodes_anthropic_openai_gemini":true,"sub_workflow_calling_and_reusable_templates":true,"human_in_the_loop_approval_steps_via_slack_email":true}` |
| integrations.count | 1,200 | 9,000 |
| integrations.list | `[{"name":"Marketo"},{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"AWS Secrets Manager"},{"name":"Azure Key Vault"},{"name":"HashiCorp Vault"},{"name":"Trello"},{"name":"GitLab"},{"name":"Salesforce"},{"name":"Zendesk"},{"name":"Shopify"},{"name":"NetSuite"},{"name":"Workday"},{"name":"SAP"},{"name":"Snowflake"},{"name":"Google Workspace"},{"name":"Google Calendar"},{"name":"Google Drive"},{"name":"Google Analytics"},{"name":"Google Cloud Functions"},{"name":"Google Cloud Storage"},{"name":"Google Translate"},{"name":"Google Dialogflow"},{"name":"Microsoft Office 365"},{"name":"Microsoft Graph"},{"name":"Microsoft Log Analytics"},{"name":"Azure Monitor"},{"name":"AWS API Gateway"},{"name":"AWS Comprehend"},{"name":"AWS Key Management Service"},{"name":"Amazon Bedrock"},{"name":"ClickUp"},{"name":"Calendly"},{"name":"dbt Cloud"},{"name":"Cloudinary"},{"name":"GitHub"},{"name":"Oracle Analytics Cloud"},{"name":"Power Automate"},{"name":"Salesforce Data Cloud"},{"name":"Salesforce Marketing Cloud"},{"name":"WhatsApp Business Cloud API"},{"name":"Meta Ads"},{"name":"Google Ads"},{"name":"Facebook Page Management"},{"name":"OpenAI"},{"name":"Azure OpenAI"},{"name":"Microsoft Graph API","native":true,"category":"productivity"},{"name":"Adobe Experience Manager","native":true,"category":"cms"},{"name":"Adobe Analytics","native":true,"category":"analytics"},{"name":"Amazon CloudWatch","native":true,"category":"cloud"},{"name":"Google Gemini","native":true,"category":"ai"},{"name":"Microsoft Office 365 Management API","native":true,"category":"productivity"},{"name":"Front","native":true,"category":"email"},{"name":"Campaign Monitor","native":true,"category":"email-marketing"},{"name":"Power Automate Desktop Flow","native":true,"category":"rpa"},{"name":"One Login","native":true,"category":"authentication"},{"name":"JumpCloud","native":true,"category":"iam"},{"name":"Keeper Secrets Manager","native":true,"category":"security"},{"name":"Neo4j","native":true,"category":"database"},{"name":"Workflow Max","native":true,"category":"workflow"}]` | `[{"name":"NetSuite"},{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Slack"},{"name":"ChatGPT"},{"name":"Microsoft Dynamics CRM"},{"name":"Microsoft Teams"},{"name":"Zendesk"},{"name":"Jira Software Cloud"},{"name":"Any.do"},{"name":"Jotform"},{"name":"Dropbox"},{"name":"Claude","native":true},{"name":"Cursor","native":true}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":["US","GB"],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"Standard","description":"Application integration and process automation with recipe lifecycle management, dev/test/production environments, SAML SSO, and MFA"},{"free":false,"name":"Business MCP","description":"Everything in Standard plus pre-built MCP servers, AI/MCP Gateway, data integration (ETL/ELT), API platform, and enhanced connectivity"},{"free":false,"name":"Enterprise","description":"Everything in Business MCP plus enhanced security features, unlimited Workbots, increased on-premises agents, flexible log retention, and higher concurrency"},{"free":false,"name":"Workato ONE","description":"All Enterprise capabilities plus Workato GO employee assistant and enterprise search features"}],"addOns":[{"name":"Workato Pre-Packaged Genies"},{"name":"Advanced Security & Governance Add-on"},{"name":"OpenLegacy for On-Premise Connectivity"},{"name":"RobotiQ RPA"},{"name":"Private Link"},{"name":"On-premises Agents"},{"name":"Workflow Apps"},{"name":"Workato Data Hub powered by Reltio"},{"name":"Concurrencies"},{"name":"Virtual Private Workato (VPW)"}],"sourceUrl":"https://www.workato.com/pricing","retrievedAt":"2026-09-04T15:57:35.491Z"}` | `{"type":"usage","plans":[{"free":false,"name":"Team","features":["Shared app connections","Shared workspace","Priority support","24/7 email support","Weekday live chat"],"description":"Shared app connections, shared workspace, priority support for team collaboration","contactSales":false},{"free":false,"name":"Enterprise","features":["Advanced admin permissions","Single sign-on","Custom data retention","Priority support","Screen-share support (6am-6pm EST, M-F)","Technical Account Managers"],"description":"Advanced security, governance, monitoring, SSO, custom data retention, screen-share support, Technical Account Managers","contactSales":true}],"summary":"Task-based usage model. Zapier SDK free during beta.","freeTier":true,"sourceUrl":"https://zapier.com/pricing","retrievedAt":"2026-10-02T16:18:39.213Z"}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | yes | no |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | yes |

## Capabilities (No-Code Automation Tools)

| Capability | Workato | Zapier |
|---|:--:|:--:|
| **Builder** |  |  |
| Visual flow builder | ✓ | ✓ |
| Inline code steps (JS/Python) | - | ✓ |
| Branching / conditionals | - | ✓ |
| Loops / iteration | - | - |
| Error handling / retries | ✓ | ✓ |
| AI / LLM actions | ✓ | ✓ |
| Front-end app builder | - | ✓ |
| **Connectors** |  |  |
| Pre-built connectors | 1200+ pre-built connectors | 9,000+ applications |
| Custom HTTP connector | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud only |
| **Governance** |  |  |
| Environments + version control | ✓ | ✓ |
| RBAC + audit log | ✓ | ✓ |
| **Pricing** |  |  |
| Pricing metric | Task | Task |
| Free tier | - | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:29:01.624Z. "-" = undocumented, not absent.*