# Whereby vs Zulip

**Leader by vioscaleAI score:** Whereby

| Attribute | Whereby | Zulip |
|---|---|---|
| **vioscaleAI score** | 85.5 (73% (medium)) | 61.7 (72% (medium)) |
| content.faq | `[{"answer":"A cloud-based video meeting service that enables entire companies to connect with unlimited user accounts per subscription, includes meeting recording and customized branding, and supports groups up to 50 people with upgradeable capacity. It is indexed under Collaboration Software.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What is Whereby?","confidence":0.6},{"answer":"Whereby offers a free tier, so you can start without paying. Paid plans start at $14.99 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Is Whereby free?","confidence":0.6},{"answer":"Whereby supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What platforms does Whereby support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Whereby, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Can Whereby be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Whereby, including Google Calendar, Microsoft Outlook, Google Docs, Trello, YouTube, Slack and Chrome. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What does Whereby integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Whereby. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Whereby not holding them. Always confirm compliance directly before you rely on it.","source":"https://whereby.com/information/security/","question":"What security certifications does Whereby have?","confidence":0.7}]` | `[{"answer":"An open-source team collaboration application that organizes conversations into topic-based threads, blending instant messaging with email-style threading to support both real-time and delayed communication patterns. It is indexed under Collaboration Software.","source":"https://zulip.com","question":"What is Zulip?","confidence":0.6},{"answer":"Zulip is open source, so it can be self-hosted and used at no licence cost. A commercial or hosted edition starts at $3.50 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://zulip.com/plans/","question":"Is Zulip free to use?","confidence":0.6},{"answer":"We have confirmed browser-based access to Zulip. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://zulip.com","question":"What platforms does Zulip support?","confidence":0.6},{"answer":"Yes. Zulip can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://zulip.com","question":"Can Zulip be self-hosted?","confidence":0.6},{"answer":"We have confirmed 61 integrations for Zulip, including Slack, Microsoft Teams, Discord, Mattermost, Rocket.Chat, Matrix, IRC and Email, plus 53 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zulip.com/plans/","question":"What does Zulip integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Zulip. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zulip not holding them. Always confirm compliance directly before you rely on it.","source":"https://zulip.com/security/","question":"What security certifications does Zulip have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A privacy-first video conferencing API built in Europe, offering reliable video calls for teams and platforms with flexible pay-per-use billing. | An open-source team collaboration application that organizes conversations into topic-based threads, blending instant messaging with email-style threading to support both real-time and delayed communication patterns. |
| features.capabilities | `{"soc2":true,"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"open_source":true,"ai_assistant":true,"browser_join":true,"breakout_rooms":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":false,"hipaa_available":true,"max_participants":"200","live_transcription":true,"compliance_controls":true,"virtual_backgrounds":true,"guest_external_access":true,"recording_transcription":"recording"}` | `{"hosting":"both","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"pricing_model":"per_seat_subscription","e2e_encryption":true,"screen_sharing":false,"video_meetings":true,"app_marketplace":true,"deployment_model":"cloud_saas","hipaa_compliance":true,"compliance_controls":true,"guest_external_access":true,"ad_hoc_voice_video_huddles":true,"cross_company_guest_channels":true,"threaded_reply_conversations":true,"automated_workflow_bot_builders":true,"channel_based_topic_organization":true,"google_workspace_office_365_sync":true,"jira_github_engineering_webhook_sync":true,"salesforce_zendesk_sales_support_sync":true,"robust_message_search_and_history_indexing":true}` |
| integrations.count | 5 | 130 |
| integrations.list | `[{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Docs"},{"name":"Trello"},{"name":"YouTube"},{"name":"Slack"},{"name":"Chrome"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"Mattermost"},{"name":"Rocket.Chat"},{"name":"Matrix"},{"name":"IRC"},{"name":"Email"},{"name":"GitHub"},{"name":"GitLab"},{"name":"Bitbucket"},{"name":"Asana"},{"name":"Jira"},{"name":"Linear"},{"name":"Trello"},{"name":"Basecamp"},{"name":"Jenkins"},{"name":"CircleCI"},{"name":"GitHub Actions"},{"name":"Travis CI"},{"name":"TeamCity"},{"name":"Heroku"},{"name":"Netlify"},{"name":"Docker"},{"name":"Kubernetes"},{"name":"Ansible Tower"},{"name":"Puppet"},{"name":"Grafana"},{"name":"Prometheus"},{"name":"Nagios"},{"name":"New Relic"},{"name":"Sentry"},{"name":"PagerDuty"},{"name":"Opsgenie"},{"name":"Splunk"},{"name":"Freshdesk"},{"name":"Zendesk"},{"name":"Salesforce"},{"name":"Dropbox"},{"name":"Google Calendar"},{"name":"Nextcloud"},{"name":"Notion"},{"name":"Zapier"},{"name":"IFTTT"},{"name":"n8n"},{"name":"BigBlueButton"},{"name":"Jitsi Meet"},{"name":"Webex"},{"name":"Zoom"},{"name":"Tenor"},{"name":"Redmine","native":true,"category":"project_management","direction":"inbound"},{"name":"OpenProject","native":true,"category":"project_management","direction":"inbound"},{"name":"Zabbix","native":true,"category":"monitoring","direction":"inbound"},{"name":"Buildbot","native":true,"category":"ci_cd","direction":"inbound"},{"name":"GoCD","native":true,"category":"ci_cd","direction":"inbound"},{"name":"Stripe","native":true,"category":"payments","direction":"inbound"},{"name":"Okta","native":true,"category":"identity","direction":"inbound"},{"name":"OneLogin","native":true,"category":"identity","direction":"inbound"},{"name":"Microsoft Entra ID","native":true,"category":"identity","direction":"inbound"},{"name":"Discourse","native":true,"category":"community","direction":"inbound"},{"name":"Mastodon","native":true,"category":"social","direction":"inbound"},{"name":"Patreon","native":true,"category":"productivity","direction":"inbound"},{"name":"Airbrake","native":true,"category":"error_tracking","direction":"inbound"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Test","summary":"Free with 2,000 participant minutes per month","features":["Up to 2,000 participant minutes per month","Developer community","Email support","Limited white labelling"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Build","summary":"$9.99/month plus $0.004 per participant minute","features":["2,000 included participant minutes per month","Additional participant minutes at $0.004 each","Session transcriptions from $0.0065 per unmuted participant minute","Custom branding","Cloud recording at $0.01 per minute","Live captions","Recording transcriptions at $0.024 per minute","Included monthly storage","Additional storage at $0.0015 per GB per day","Insights suite (analytics)","Breakout groups","Screensharing","Chat","Waiting rooms","Background effects","Remove Whereby branding","File sharing","Developer community","Email support (1 business day response)"],"components":[{"kind":"fixed","amount":9.99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"participant_minute"},"kind":"metered","amount":0.004,"currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing tailored for enterprise needs","features":["Volume discounts","Early access to new features","Implementation support","Technical Success Manager","HIPAA compliance included","Slack channel support"],"contactSales":true}],"addOns":[{"name":"HIPAA Compliance","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]},{"name":"Technical Onboarding","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]}],"summary":"Free tier with 2,000 participant minutes per month, or $9.99/month plus usage fees","currency":"USD","freeTier":true,"sourceUrl":"https://whereby.com/information/embedded/pricing","retrievedAt":"2026-10-05T12:43:25.779Z","startingPrice":{"amount":9.99,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free, limited to 10,000 message history","features":["Message history search (10,000 limit)","File storage up to 5 GB total","Complete team chat solution","Hundreds of integrations","Advanced roles and permissions","Guest accounts"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Cloud plan with limited history and storage","contactSales":false,"includedLimits":{"storage":"5 GB total","messages_history":"10,000"}},{"free":false,"name":"Standard","summary":"$6.67/user/month billed annually or $8/month","features":["Unlimited search history","File storage up to 5 GB per user","Flexible permissions with custom groups","Message retention policies","Brand Zulip with your logo","Priority commercial support","Public access option"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":6.67,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":8,"period":"month","currency":"USD"}],"description":"Full-featured cloud plan","contactSales":false,"includedLimits":{"storage":"5 GB per user"}},{"free":false,"name":"Plus","summary":"$10/user/month billed annually or $12/month","features":["All Standard plan features","File storage up to 25 GB per user","SSO with SAML (Okta, OneLogIn)","SCIM user and group sync","Custom domain","Limit user list access for guests"],"minSeats":10,"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":10,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}],"description":"Advanced cloud plan with enhanced features","contactSales":false,"includedLimits":{"storage":"25 GB per user"}},{"free":true,"name":"Self-hosted (Open Source)","summary":"Free, open-source self-hosted","features":["Complete team chat solution with all Zulip features without limitation","100% open-source software","Retain full control over your data"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free open-source self-hosted option","contactSales":false,"includedLimits":{}},{"free":false,"name":"Self-hosted Basic","summary":"$3.50/user/month (with $20/month first-year discount)","features":["Unlimited support","Email and chat support","SSO with SAML and Microsoft Entra ID","AD/LDAP user sync","Full compliance","Data exports","Data retention policies"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":3.5,"period":"month","currency":"USD"}],"description":"Commercial support plan for self-hosted deployments","contactSales":false,"includedLimits":{}},{"free":false,"name":"Self-hosted Enterprise","summary":"Contact sales for pricing","features":["Email, chat and phone support","SSO with OpenID Connect","AD/LDAP, SAML and OpenID Connect group sync","Implementation consulting","Custom feature development","Advanced deployment options"],"description":"Premium support plan for self-hosted deployments","contactSales":true,"includedLimits":{}}],"summary":"From $6.67/user/month (cloud annual), free open-source self-hosted option, or $3.50/user/month for commercial self-hosted support. Free tier available.","currency":"USD","freeTier":true,"sourceUrl":"https://zulip.com/plans/","retrievedAt":"2026-09-03T17:54:41.041Z","startingPrice":{"unit":"seat","amount":3.5,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | open_source |
| pricing.price_level | low | free |
| pricing.starting_price | `{"amount":9.99,"currency":"USD"}` | `{"amount":3.5,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"ISO 27001","status":"active"}]` | - |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://whereby.com/information/security/vdp/hof/ | https://zulip.com/security/ |

## Capabilities (Collaboration Software)

| Capability | Whereby | Zulip |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | ✓ |
| Whiteboard | ✓ | - |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✗ |
| Recording / transcription | Recording | - |
| **Security** |  |  |
| End-to-end encryption | ✓ | ✓ |
| SSO / SCIM | - | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud + self-hosted |
| **Scale** |  |  |
| Max participants | 200 | - |
| **Ecosystem** |  |  |
| App marketplace | ✗ | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T21:00:09.875Z. "-" = undocumented, not absent.*