# WalkMe vs Whatfix

**Leader by vioscaleAI score:** Whatfix

| Attribute | WalkMe | Whatfix |
|---|---|---|
| **vioscaleAI score** | 35 (33% (low)) | 49.7 (55% (medium)) |
| content.faq | `[{"answer":"WalkMe helps organizations streamline digital adoption by providing interactive user guidance, process automation, and analytics to optimize employee engagement with applications and workflows across web, mobile, and desktop environments. It is indexed under Digital Adoption Platforms.","source":"https://www.walkme.com/fr/pricing/","question":"What is WalkMe?","confidence":0.6},{"answer":"WalkMe does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.walkme.com/fr/pricing/","question":"How much does WalkMe cost?","confidence":0.6},{"answer":"WalkMe supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.walkme.com/fr/pricing/","question":"What platforms does WalkMe support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for WalkMe, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.walkme.com/jp/pricing/","question":"Can WalkMe be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for WalkMe, including AWS, Microsoft Azure, Google Cloud, SAP GUI for Windows, SAP Business Client and SAP S/4HANA. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.walkme.com/fr/pricing/","question":"What does WalkMe integrate with?","confidence":0.6},{"answer":"WalkMe is available worldwide. Its primary markets are the United States and the EU. The vendor is headquartered in the United States.","source":"https://www.walkme.com/jp/pricing/","question":"Where is WalkMe available?","confidence":0.75}]` | `[{"answer":"A digital adoption platform that delivers interactive, contextual guidance within applications to help users learn features and onboard quickly, with integrated analytics to measure engagement and support effectiveness. It is indexed under Digital Adoption Platforms.","source":"https://whatfix.com/pricing/","question":"What is Whatfix?","confidence":0.6},{"answer":"Whatfix offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://whatfix.com/pricing/","question":"Is Whatfix free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Whatfix. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://whatfix.com/pricing/","question":"What platforms does Whatfix support?","confidence":0.6},{"answer":"Yes. Whatfix can be deployed self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://whatfix.com/pricing/","question":"Can Whatfix be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Whatfix, including Mixpanel, Amplitude, Segment, Salesforce, Google Cloud Platform, Anthropic and Cloudflare. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://whatfix.com/pricing/","question":"What does Whatfix integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Whatfix. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Whatfix not holding them. Always confirm compliance directly before you rely on it.","source":"https://whatfix.com/security-framework-policy/","question":"What security certifications does Whatfix have?","confidence":0.7},{"answer":"Whatfix is available worldwide. The vendor is headquartered in India.","source":"https://whatfix.com/pricing/","question":"Where is Whatfix available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"self_hosted":true}` |
| description.long | A software tool that assists employees in learning and using business applications more effectively by providing interactive guidance, analytics tracking, and support resources integrated directly into the applications. | Whatfix helps organizations guide users through discovering and learning new application features using interactive walkthroughs, task lists, and targeted tips. It includes analytics to track feature adoption, identify where users get stuck, and measure the effectiveness of guidance interventions. |
| features.capabilities | `{"pricing_model":"quote","knowledge_base_help_widget_embed":true,"nps_and_in_app_survey_collection":true,"in_app_user_onboarding_checklists":true,"user_drop_off_and_completion_analytics":true,"interactive_dom_element_targeting_walkthroughs":true}` | `{"pricing_model":"monthly_active_users_mau","knowledge_base_help_widget_embed":true,"nps_and_in_app_survey_collection":true,"amplitude_mixpanel_analytics_sync":true,"in_app_user_onboarding_checklists":true,"user_drop_off_and_completion_analytics":true,"interactive_dom_element_targeting_walkthroughs":true}` |
| integrations.count | 2 | 7 |
| integrations.list | `[{"name":"AWS"},{"name":"Microsoft Azure"},{"name":"Google Cloud"},{"name":"SAP GUI for Windows","native":true},{"name":"SAP Business Client","native":true},{"name":"SAP S/4HANA","native":true}]` | `[{"name":"Mixpanel"},{"name":"Amplitude"},{"name":"Segment"},{"name":"Salesforce"},{"name":"Google Cloud Platform"},{"name":"Anthropic"},{"name":"Cloudflare"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"IN","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"quote","sourceUrl":"https://www.walkme.com/fr/pricing/","retrievedAt":"2026-09-04T22:15:52.446Z"}` | `{"type":"hybrid","sourceUrl":"https://whatfix.com/pricing/","retrievedAt":"2026-09-04T22:13:14.196Z"}` |
| pricing.free_tier | - | yes |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| security.fedramp | yes | - |
| security.gdpr | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (Digital Adoption Platforms)

| Capability | WalkMe | Whatfix |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Interactive dom element targeting walkthroughs | ✓ | ✓ |
| No code visual builder chrome extension | - | - |
| In app user onboarding checklists | ✓ | ✓ |
| Nps and in app survey collection | ✓ | ✓ |
| User drop off and completion analytics | ✓ | ✓ |
| Knowledge base help widget embed | ✓ | ✓ |
| Amplitude mixpanel analytics sync | - | ✓ |
| Salesforce hubspot CRM sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Quote | Monthly active users mau |

*Source: vioscaleAI. Generated 2026-10-16T08:43:01.244Z. "-" = undocumented, not absent.*