# Twist vs Zulip

| Attribute | Twist | Zulip |
|---|---|---|
| **vioscaleAI score** | 64.3 (52% (medium)) | 61.7 (72% (medium)) |
| content.faq | `[{"answer":"An asynchronous team messaging platform that reduces reliance on synchronous meetings and supports distributed work with threaded conversations and async-first workflows. It is indexed under Collaboration Software.","source":"https://twist.com","question":"What is Twist?","confidence":0.6},{"answer":"Twist offers a free tier, so you can start without paying. Paid plans start at $6 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://twist.com","question":"Is Twist free?","confidence":0.6},{"answer":"Twist supports the web, Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://twist.com","question":"What platforms does Twist support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Twist, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://twist.com","question":"Can Twist be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Twist, including Dropbox, Google Drive, OneDrive, Todoist, Zapier, Google Calendar and Calendly. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://twist.com","question":"What does Twist integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Twist. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Twist not holding them. Always confirm compliance directly before you rely on it.","source":"https://twist.com/help/articles/security,-privacy-and-gdpr-faq-pLptEU0T","question":"What security certifications does Twist have?","confidence":0.7}]` | `[{"answer":"An open-source team collaboration application that organizes conversations into topic-based threads, blending instant messaging with email-style threading to support both real-time and delayed communication patterns. It is indexed under Collaboration Software.","source":"https://zulip.com","question":"What is Zulip?","confidence":0.6},{"answer":"Zulip is open source, so it can be self-hosted and used at no licence cost. A commercial or hosted edition starts at $3.50 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://zulip.com/plans/","question":"Is Zulip free to use?","confidence":0.6},{"answer":"We have confirmed browser-based access to Zulip. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://zulip.com","question":"What platforms does Zulip support?","confidence":0.6},{"answer":"Yes. Zulip can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://zulip.com","question":"Can Zulip be self-hosted?","confidence":0.6},{"answer":"We have confirmed 61 integrations for Zulip, including Slack, Microsoft Teams, Discord, Mattermost, Rocket.Chat, Matrix, IRC and Email, plus 53 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zulip.com/plans/","question":"What does Zulip integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Zulip. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zulip not holding them. Always confirm compliance directly before you rely on it.","source":"https://zulip.com/security/","question":"What security certifications does Zulip have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | An asynchronous team messaging platform that reduces reliance on synchronous meetings and supports distributed work with threaded conversations and async-first workflows. | An open-source team collaboration application that organizes conversations into topic-based threads, blending instant messaging with email-style threading to support both real-time and delayed communication patterns. |
| features.capabilities | `{"hosting":"cloud","messaging":true,"api_access":true,"compliance_controls":true,"guest_external_access":true}` | `{"hosting":"both","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"pricing_model":"per_seat_subscription","e2e_encryption":true,"screen_sharing":false,"video_meetings":true,"app_marketplace":true,"deployment_model":"cloud_saas","hipaa_compliance":true,"compliance_controls":true,"guest_external_access":true,"ad_hoc_voice_video_huddles":true,"cross_company_guest_channels":true,"threaded_reply_conversations":true,"automated_workflow_bot_builders":true,"channel_based_topic_organization":true,"google_workspace_office_365_sync":true,"jira_github_engineering_webhook_sync":true,"salesforce_zendesk_sales_support_sync":true,"robust_message_search_and_history_indexing":true}` |
| integrations.count | 4 | 130 |
| integrations.list | `[{"name":"Dropbox"},{"name":"Google Drive"},{"name":"OneDrive"},{"name":"Todoist","native":true},{"name":"Zapier","native":true,"direction":"outbound"},{"name":"Google Calendar","native":true},{"name":"Calendly","native":true}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"Mattermost"},{"name":"Rocket.Chat"},{"name":"Matrix"},{"name":"IRC"},{"name":"Email"},{"name":"GitHub"},{"name":"GitLab"},{"name":"Bitbucket"},{"name":"Asana"},{"name":"Jira"},{"name":"Linear"},{"name":"Trello"},{"name":"Basecamp"},{"name":"Jenkins"},{"name":"CircleCI"},{"name":"GitHub Actions"},{"name":"Travis CI"},{"name":"TeamCity"},{"name":"Heroku"},{"name":"Netlify"},{"name":"Docker"},{"name":"Kubernetes"},{"name":"Ansible Tower"},{"name":"Puppet"},{"name":"Grafana"},{"name":"Prometheus"},{"name":"Nagios"},{"name":"New Relic"},{"name":"Sentry"},{"name":"PagerDuty"},{"name":"Opsgenie"},{"name":"Splunk"},{"name":"Freshdesk"},{"name":"Zendesk"},{"name":"Salesforce"},{"name":"Dropbox"},{"name":"Google Calendar"},{"name":"Nextcloud"},{"name":"Notion"},{"name":"Zapier"},{"name":"IFTTT"},{"name":"n8n"},{"name":"BigBlueButton"},{"name":"Jitsi Meet"},{"name":"Webex"},{"name":"Zoom"},{"name":"Tenor"},{"name":"Redmine","native":true,"category":"project_management","direction":"inbound"},{"name":"OpenProject","native":true,"category":"project_management","direction":"inbound"},{"name":"Zabbix","native":true,"category":"monitoring","direction":"inbound"},{"name":"Buildbot","native":true,"category":"ci_cd","direction":"inbound"},{"name":"GoCD","native":true,"category":"ci_cd","direction":"inbound"},{"name":"Stripe","native":true,"category":"payments","direction":"inbound"},{"name":"Okta","native":true,"category":"identity","direction":"inbound"},{"name":"OneLogin","native":true,"category":"identity","direction":"inbound"},{"name":"Microsoft Entra ID","native":true,"category":"identity","direction":"inbound"},{"name":"Discourse","native":true,"category":"community","direction":"inbound"},{"name":"Mastodon","native":true,"category":"social","direction":"inbound"},{"name":"Patreon","native":true,"category":"productivity","direction":"inbound"},{"name":"Airbrake","native":true,"category":"error_tracking","direction":"inbound"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Access up to 1 month of comments and messages","Up to 5 integrations","Up to 5 GB file storage","Standard support","Up to 500 internal member accounts","Up to 500 external guest accounts"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"file_storage":"5 GB","integrations":"5","external_guests":"500","message_history":"1 month","internal_members":"500"}},{"free":false,"name":"Unlimited","summary":"$6/user/mo","features":["Access full history of comments and messages","Unlimited integrations","Unlimited file storage","Priority support","Unlimited internal member accounts","Unlimited external guest accounts"],"components":[{"kind":"per_unit","unit":"seat","amount":6,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"file_storage":"unlimited","integrations":"unlimited","external_guests":"unlimited","message_history":"unlimited","internal_members":"unlimited"}}],"summary":"From $6/user/mo. Free tier.","currency":"USD","freeTier":true,"sourceUrl":"https://twist.com","retrievedAt":"2026-08-03T14:28:57.803Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free, limited to 10,000 message history","features":["Message history search (10,000 limit)","File storage up to 5 GB total","Complete team chat solution","Hundreds of integrations","Advanced roles and permissions","Guest accounts"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Cloud plan with limited history and storage","contactSales":false,"includedLimits":{"storage":"5 GB total","messages_history":"10,000"}},{"free":false,"name":"Standard","summary":"$6.67/user/month billed annually or $8/month","features":["Unlimited search history","File storage up to 5 GB per user","Flexible permissions with custom groups","Message retention policies","Brand Zulip with your logo","Priority commercial support","Public access option"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":6.67,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":8,"period":"month","currency":"USD"}],"description":"Full-featured cloud plan","contactSales":false,"includedLimits":{"storage":"5 GB per user"}},{"free":false,"name":"Plus","summary":"$10/user/month billed annually or $12/month","features":["All Standard plan features","File storage up to 25 GB per user","SSO with SAML (Okta, OneLogIn)","SCIM user and group sync","Custom domain","Limit user list access for guests"],"minSeats":10,"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":10,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}],"description":"Advanced cloud plan with enhanced features","contactSales":false,"includedLimits":{"storage":"25 GB per user"}},{"free":true,"name":"Self-hosted (Open Source)","summary":"Free, open-source self-hosted","features":["Complete team chat solution with all Zulip features without limitation","100% open-source software","Retain full control over your data"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free open-source self-hosted option","contactSales":false,"includedLimits":{}},{"free":false,"name":"Self-hosted Basic","summary":"$3.50/user/month (with $20/month first-year discount)","features":["Unlimited support","Email and chat support","SSO with SAML and Microsoft Entra ID","AD/LDAP user sync","Full compliance","Data exports","Data retention policies"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":3.5,"period":"month","currency":"USD"}],"description":"Commercial support plan for self-hosted deployments","contactSales":false,"includedLimits":{}},{"free":false,"name":"Self-hosted Enterprise","summary":"Contact sales for pricing","features":["Email, chat and phone support","SSO with OpenID Connect","AD/LDAP, SAML and OpenID Connect group sync","Implementation consulting","Custom feature development","Advanced deployment options"],"description":"Premium support plan for self-hosted deployments","contactSales":true,"includedLimits":{}}],"summary":"From $6.67/user/month (cloud annual), free open-source self-hosted option, or $3.50/user/month for commercial self-hosted support. Free tier available.","currency":"USD","freeTier":true,"sourceUrl":"https://zulip.com/plans/","retrievedAt":"2026-09-03T17:54:41.041Z","startingPrice":{"unit":"seat","amount":3.5,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | open_source |
| pricing.price_level | low | free |
| pricing.starting_price | - | `{"amount":3.5,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.trust_center | https://twist.com/help/articles/security,-privacy-and-gdpr-faq-pLptEU0T | https://zulip.com/security/ |

## Capabilities (Collaboration Software)

| Capability | Twist | Zulip |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | - | ✓ |
| Whiteboard | - | - |
| **Meetings** |  |  |
| Screen sharing | - | ✗ |
| Recording / transcription | - | - |
| **Security** |  |  |
| End-to-end encryption | - | ✓ |
| SSO / SCIM | - | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud + self-hosted |
| **Scale** |  |  |
| Max participants | - | - |
| **Ecosystem** |  |  |
| App marketplace | - | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | - | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T21:00:06.963Z. "-" = undocumented, not absent.*