# Textedly vs Yotpo SMS (SMSBump)

**Leader by vioscaleAI score:** Textedly

| Attribute | Textedly | Yotpo SMS (SMSBump) |
|---|---|---|
| **vioscaleAI score** | 63.7 (55% (medium)) | 54.2 (25% (low)) |
| content.faq | `[{"answer":"Service for sending bulk text and picture messages to customer lists with automation, integrations, and compliance management. It is indexed under SMS Marketing.","source":"https://www.textedly.com/pricing","question":"What is Textedly?","confidence":0.6},{"answer":"Textedly offers a free tier, so you can start without paying. Paid plans start at $29 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.textedly.com/pricing","question":"Is Textedly free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Textedly. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.textedly.com/pricing","question":"What platforms does Textedly support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Textedly, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.textedly.com/pricing","question":"Can Textedly be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for Textedly, including Mailchimp, Shopify, Salesforce, Slack, HubSpot and Zapier. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.textedly.com/pricing","question":"What does Textedly integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Textedly. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Textedly not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.textedly.com/sms-compliance-guide/sms-opt-in-rules","question":"What security certifications does Textedly have?","confidence":0.7},{"answer":"Textedly is available worldwide. Its primary market is the United States.","source":"https://www.textedly.com/pricing","question":"Where is Textedly available?","confidence":0.5}]` | `[{"answer":"An enterprise customer feedback management platform offering multilingual support, AI-powered content moderation, and distribution across retail marketplaces and ecommerce systems. It is indexed under SMS Marketing.","source":"https://www.yotpo.com/products/sms-marketing/","question":"What is Yotpo SMS (SMSBump)?","confidence":0.6},{"answer":"We have confirmed browser-based access to Yotpo SMS (SMSBump). That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.yotpo.com/products/sms-marketing/","question":"What platforms does Yotpo SMS (SMSBump) support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Yotpo SMS (SMSBump), so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.yotpo.com/products/sms-marketing/","question":"Can Yotpo SMS (SMSBump) be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Yotpo SMS (SMSBump), including Shopify, Klaviyo, Magento, Salesforce Commerce Cloud, Walmart, Macy's and Target. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.yotpo.com/products/sms-marketing/","question":"What does Yotpo SMS (SMSBump) integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Yotpo SMS (SMSBump). Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Yotpo SMS (SMSBump) not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.yotpo.com/products/sms-marketing/","question":"What security certifications does Yotpo SMS (SMSBump) have?","confidence":0.6},{"answer":"Yotpo SMS (SMSBump) is available worldwide. Its primary market is the United States.","source":"https://www.yotpo.com/products/sms-marketing/","question":"Where is Yotpo SMS (SMSBump) available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | SMS and MMS marketing software that enables businesses to send text campaigns, automate conversations, and manage customer communications through multiple channels. Includes integrations with thousands of business tools and compliance features for regulated messaging. | Suite of tools that enables merchants to gather customer reviews via email and SMS, create loyalty and referral programs, and gain AI-powered visibility into customer sentiment and business performance. |
| features.capabilities | `{"pricing_model":"flat_subscription","mms_image_and_gif_sending":true,"dedicated_short_code_provisioning":true,"shopify_woocommerce_ecommerce_sync":true,"klaviyo_mailchimp_email_coordination":true,"two_way_conversational_texting_inbox":true,"tcpa_ctia_opt_in_compliance_automation":true,"toll_free_and_10dlc_local_number_support":true}` | `{"pricing_model":"flat_subscription"}` |
| integrations.count | 3,000 | 3 |
| integrations.list | `[{"name":"Mailchimp"},{"name":"Shopify"},{"name":"Salesforce"},{"name":"Slack"},{"name":"HubSpot"},{"name":"Zapier"},{"name":"Intercom","category":"crm"},{"name":"Pipedrive","category":"crm"},{"name":"Trello","category":"project_management"},{"name":"Google Calendar","category":"calendar"},{"name":"Google Sheets","category":"data"},{"name":"Gmail","category":"email"},{"name":"Facebook","category":"social_media"}]` | `[{"name":"Shopify"},{"name":"Klaviyo"},{"name":"Magento","native":true},{"name":"Salesforce Commerce Cloud","native":true},{"name":"Walmart"},{"name":"Macy's"},{"name":"Target"},{"name":"Gorgias","native":true,"category":"helpdesk"},{"name":"Zendesk","native":true,"category":"helpdesk"},{"name":"Freshdesk","native":true,"category":"helpdesk"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Basic","summary":"$29/month, 600 messages","features":["Mass SMS Messaging","AI Features","Toll-Free Phone Numbers","10DLC Phone Numbers","SMS Text-to-Pay","Short Codes","3,000+ Integrations","MMS Support","Two-way SMS Inbox"],"commitment":"monthly","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"600/month"}},{"free":false,"name":"Plus","summary":"$79/month, 2,000 messages","features":["Mass SMS Messaging","AI Features","Toll-Free Phone Numbers","10DLC Phone Numbers","SMS Text-to-Pay","Short Codes","3,000+ Integrations","MMS Support","Two-way SMS Inbox"],"commitment":"monthly","components":[{"kind":"fixed","amount":79,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"2,000/month"}},{"free":false,"name":"Business","summary":"$299/month, 10,000 messages","features":["Mass SMS Messaging","AI Features","Toll-Free Phone Numbers","10DLC Phone Numbers","SMS Text-to-Pay","Short Codes","3,000+ Integrations","MMS Support","Two-way SMS Inbox"],"commitment":"monthly","components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"10,000/month"}},{"free":false,"name":"Premium","summary":"$599/month, 25,000 messages","features":["Mass SMS Messaging","AI Features","Toll-Free Phone Numbers","10DLC Phone Numbers","SMS Text-to-Pay","Short Codes","3,000+ Integrations","MMS Support","Two-way SMS Inbox"],"commitment":"monthly","components":[{"kind":"fixed","amount":599,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"25,000/month"}}],"summary":"From $29/month. Free account creation. Plans scale from 600 to 300,000 messages/month. Pay monthly or annually (+20% more messages on annual billing).","currency":"USD","freeTier":true,"sourceUrl":"https://www.textedly.com/pricing","retrievedAt":"2026-09-28T21:07:43.334Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free for up to 50 orders/month","features":["Review collection","Email templates","Basic review display"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Limited free plan for Reviews & UGC","contactSales":false,"includedLimits":{"orders":"50/month"}},{"free":false,"name":"Starter","summary":"$89/month for 500 orders","features":["Branded review experience","Review request emails","SMS reminders","Email templates","Photo collection","Reviews badge","Email analytics","Support center access"],"components":[{"kind":"fixed","amount":89,"period":"month","currency":"USD"}],"description":"Launch reviews program","contactSales":false,"includedLimits":{"orders":"500/month"}},{"free":false,"name":"Pro","summary":"$169/month with AI and dedicated support","features":["AI chatbot","Email support","Roles and permissions","Widget translations","AI-powered analytics","Smart topic filtering","Profanity filtering","Custom views","Dedicated onboarding manager","Dedicated customer success manager"],"components":[{"kind":"fixed","amount":169,"period":"month","currency":"USD"}],"description":"Advanced reviews strategy with AI and support","contactSales":false},{"free":false,"name":"Premium","summary":"Custom pricing for enterprise scale","features":["Custom API setup","Multi-domain workspace","Syndication across brands and markets","Project management and scoping","Dedicated security and compliance","Enterprise customer success manager"],"contactSales":true}],"summary":"Free tier (50 orders/month); paid plans from $89/month","currency":"USD","freeTier":true,"sourceUrl":"https://www.yotpo.com/pricing/","retrievedAt":"2026-09-29T10:47:14.301Z","startingPrice":{"amount":89,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | high |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | `{"amount":89,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.gdpr | - | yes |
| security.hipaa | yes | - |
| security.trust_center | https://www.textedly.com/sms-compliance-guide | - |

## Capabilities (SMS Marketing)

| Capability | Textedly | Yotpo SMS (SMSBump) |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Dedicated short code provisioning | ✓ | - |
| Toll free and 10dlc local number support | ✓ | - |
| Tcpa ctia opt in compliance automation | ✓ | - |
| Two way conversational texting inbox | ✓ | - |
| Abandoned cart and browse abandonment triggers | - | - |
| MMS image and gif sending | ✓ | - |
| Shopify woocommerce ecommerce sync | ✓ | - |
| Gorgias zendesk helpdesk sync | - | - |
| Klaviyo mailchimp email coordination | ✓ | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Flat subscription | Flat subscription |

*Source: vioscaleAI. Generated 2026-10-16T19:29:23.065Z. "-" = undocumented, not absent.*