# SurveyMonkey vs Zoho Survey

**Leader by vioscaleAI score:** Zoho Survey

| Attribute | SurveyMonkey | Zoho Survey |
|---|---|---|
| **vioscaleAI score** | 50.3 (24% (low)) | 62.8 (51% (medium)) |
| content.faq | `[{"answer":"A platform that enables organizations to collect survey responses and feedback from employees, customers, and stakeholders, then analyze the data to understand their evolving needs and inform strategic business decisions. It is indexed under Survey Tools.","source":"https://www.surveymonkey.com","question":"What is SurveyMonkey?","confidence":0.6},{"answer":"SurveyMonkey offers a free tier, so you can start without paying. Paid plans are also available: Basic, Individuals, Teams and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","question":"Is SurveyMonkey free?","confidence":0.6},{"answer":"SurveyMonkey is available worldwide. Its primary market is the United States.","source":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","question":"Where is SurveyMonkey available?","confidence":0.75}]` | `[{"answer":"A survey and feedback collection platform that helps organizations gather insights from customers and employees through customizable surveys and polls. It provides real-time analytics and sentiment analysis to support better decision-making. It is indexed under Survey Tools.","source":"https://www.zoho.com/survey/","question":"What is Zoho Survey?","confidence":0.6},{"answer":"Zoho Survey offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.zoho.com/survey/","question":"Is Zoho Survey free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Zoho Survey. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.zoho.com/survey/","question":"What platforms does Zoho Survey support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoho Survey, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zoho.com/survey/","question":"Can Zoho Survey be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoho Survey, including Zoho CRM, Zoho Desk and Zoho Analytics. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.zoho.com/survey/","question":"What does Zoho Survey integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Zoho Survey. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoho Survey not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.zoho.com/jp/compliance.html","question":"What security certifications does Zoho Survey have?","confidence":0.7}]` |
| deployment.options | - | `{"cloud":true}` |
| description.long | A platform that enables organizations to collect survey responses and feedback from employees, customers, and stakeholders, then analyze the data to understand their evolving needs and inform strategic business decisions. | A survey and feedback collection platform that helps organizations gather insights from customers and employees through customizable surveys and polls. It provides real-time analytics and sentiment analysis to support better decision-making. |
| features.capabilities | - | `{"iso_27001":true,"soc2_type_ii":true}` |
| integrations.count | 200 | 3 |
| integrations.list | `[{"name":"Claude"}]` | `[{"name":"Zoho CRM"},{"name":"Zoho Desk"},{"name":"Zoho Analytics"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | - | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Basic","description":"Limited responses per survey","contactSales":false},{"free":false,"name":"Individuals","description":"Advanced tools for individual users with flexible billing","contactSales":false},{"free":false,"name":"Teams","description":"Survey tools, branding controls, and real-time collaboration for growing teams","contactSales":false},{"free":false,"name":"Enterprise","description":"Secure access, admin tools, and powerful integrations at organizational scale","contactSales":true}],"freeTier":true,"sourceUrl":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","retrievedAt":"2026-08-19T22:00:59.862Z"}` | `{"type":"hybrid","summary":"Free tier available; flexible paid plans for all business sizes; 7-day free enterprise trial","currency":"USD","freeTier":true,"sourceUrl":"https://www.zoho.com/survey/","retrievedAt":"2026-08-19T21:59:36.388Z","freeTrialDays":7}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | yes |
| security.certifications | - | `[{"name":"ISO/IEC 27001","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27701","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27017","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27018","status":"active","validUntil":"2028-08-21"},{"name":"ISO 9001","status":"active","validUntil":"2029-02-02"},{"name":"ISO/IEC 20000-1","status":"active","validUntil":"2027-07-29"},{"name":"ISO 22301","status":"active","validUntil":"2026-11-20"},{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | - | https://www.zoho.com/compliance.html |

## Capabilities (Survey Tools)

| Capability | SurveyMonkey | Zoho Survey |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Advanced skip logic branching | - | - |
| Matrix likert scale question types | - | - |
| Anonymous response data masking | - | - |
| Cross tabulation statistical reporting | - | - |
| Offline kiosk data collection apps | - | - |
| AI sentiment analysis of open text | - | - |
| Salesforce hubspot CRM sync | - | - |
| Tableau powerbi analytics sync | - | - |
| Mailchimp activecampaign distribution sync | - | - |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | ✓ |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-16T19:19:19.280Z. "-" = undocumented, not absent.*