# SurveyMonkey vs SurveySparrow

**Leader by vioscaleAI score:** SurveySparrow

| Attribute | SurveyMonkey | SurveySparrow |
|---|---|---|
| **vioscaleAI score** | 50.3 (24% (low)) | 73.4 (54% (medium)) |
| content.faq | `[{"answer":"A platform that enables organizations to collect survey responses and feedback from employees, customers, and stakeholders, then analyze the data to understand their evolving needs and inform strategic business decisions. It is indexed under Survey Tools.","source":"https://www.surveymonkey.com","question":"What is SurveyMonkey?","confidence":0.6},{"answer":"SurveyMonkey offers a free tier, so you can start without paying. Paid plans are also available: Basic, Individuals, Teams and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","question":"Is SurveyMonkey free?","confidence":0.6},{"answer":"SurveyMonkey is available worldwide. Its primary market is the United States.","source":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","question":"Where is SurveyMonkey available?","confidence":0.75}]` | `[{"answer":"A survey and feedback collection platform that uses AI to transform customer responses into actionable insights through automated analysis, sentiment detection, and integration with business tools. It is indexed under Survey Tools.","source":"https://surveysparrow.com/pricing-page/","question":"What is SurveySparrow?","confidence":0.6},{"answer":"SurveySparrow offers a free tier, so you can start without paying. Paid plans are also available: Free, Basic, Starter and Business. Pricing changes often, so verify at source before relying on it.","source":"https://surveysparrow.com/pricing/","question":"Is SurveySparrow free?","confidence":0.6},{"answer":"We have confirmed browser-based access to SurveySparrow. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://surveysparrow.com/pricing-page/","question":"What platforms does SurveySparrow support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for SurveySparrow, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://surveysparrow.com/pricing-page/","question":"Can SurveySparrow be self-hosted?","confidence":0.6},{"answer":"We have confirmed 12 integrations for SurveySparrow, including Slack, HubSpot, Zendesk, PowerBI, Google Sheets, Mailchimp, Microsoft 365 and WhatsApp, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://surveysparrow.com/pricing-page/","question":"What does SurveySparrow integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for SurveySparrow. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as SurveySparrow not holding them. Always confirm compliance directly before you rely on it.","source":"https://surveysparrow.com/wcag-compliance/","question":"What security certifications does SurveySparrow have?","confidence":0.7}]` |
| deployment.options | - | `{"cloud":true}` |
| description.long | A platform that enables organizations to collect survey responses and feedback from employees, customers, and stakeholders, then analyze the data to understand their evolving needs and inform strategic business decisions. | A subscription-based survey tool that enables users to design customizable surveys, collect responses across multiple channels, and analyze feedback with integrations to business systems. Supports customizable questions, skip logic, team collaboration, and reporting dashboards. |
| features.capabilities | - | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"freemium","salesforce_hubspot_crm_sync":true,"advanced_skip_logic_branching":true,"tableau_powerbi_analytics_sync":true,"ai_sentiment_analysis_of_open_text":true,"matrix_likert_scale_question_types":true,"offline_kiosk_data_collection_apps":true,"mailchimp_activecampaign_distribution_sync":true}` |
| integrations.count | 200 | 8 |
| integrations.list | `[{"name":"Claude"}]` | `[{"name":"Slack"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"PowerBI"},{"name":"Google Sheets"},{"name":"Mailchimp"},{"name":"Microsoft 365"},{"name":"WhatsApp"},{"name":"Instagram"},{"name":"Facebook"},{"name":"SMS"},{"name":"Zapier"},{"name":"Power BI","native":true,"category":"analytics","direction":"outbound"},{"name":"Microsoft Teams","native":true,"category":"chat"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | - | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Basic","description":"Limited responses per survey","contactSales":false},{"free":false,"name":"Individuals","description":"Advanced tools for individual users with flexible billing","contactSales":false},{"free":false,"name":"Teams","description":"Survey tools, branding controls, and real-time collaboration for growing teams","contactSales":false},{"free":false,"name":"Enterprise","description":"Secure access, admin tools, and powerful integrations at organizational scale","contactSales":true}],"freeTier":true,"sourceUrl":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","retrievedAt":"2026-08-19T22:00:59.862Z"}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"3 surveys, 10 questions each, 50 responses/month","features":["Basic survey creation","Limited question types"],"description":"Forever free after trial period","contactSales":false,"includedLimits":{"surveys":"3","responses_per_month":"50","questions_per_survey":"10"}},{"free":false,"name":"Basic","features":["2,500 responses","Display and Skip Logic","Notify Respondents via Email","Slack, 5+ integrations","24x5 Email Support"],"description":"For students, freelancers, and personal projects","contactSales":false,"includedLimits":{"responses":"2,500"}},{"free":false,"name":"Starter","features":["Everything in Basic","15,000 responses","Embed Survey in Email","Survey Translation","Redirect post Survey Completion","HubSpot, 10+ integrations"],"description":"For solo creators, blogs, and early-stage founders","contactSales":false,"includedLimits":{"responses":"15,000"}},{"free":false,"name":"Business","features":["Everything in Starter","36,000 responses","Custom Branding","Advanced Question Types","Workflows and Webhooks","Track Respondents Location","Zendesk, 12+ integrations","24x5 Chat Support"],"description":"Most Popular — For teams that need collaboration, custom branding, and automation","contactSales":false,"includedLimits":{"responses":"36,000"}},{"free":false,"name":"Enterprise","features":["Everything in Business","Customize Surveys with CSS","Auto Translate to 130+ Languages","Custom Dashboard Widgets","Key Driver Analysis (CogniVue)","HIPAA Compliance Available","PowerBI, 25+ integrations","Dedicated CSM"],"description":"For large enterprises with complex needs and advanced insights","contactSales":true}],"addOns":[{"name":"Additional Users","components":[{"kind":"per_unit","unit":"user","amount":49,"period":"month","currency":"USD"}]},{"name":"Additional Responses"},{"name":"Additional API Calls"}],"summary":"Free plan available. Paid plans start at Basic tier with yearly billing discount up to 40%. Exact pricing not displayed on page. Add-ons available for users, responses, and API calls.","currency":"USD","freeTier":true,"sourceUrl":"https://surveysparrow.com/pricing/","retrievedAt":"2026-08-19T21:57:38.979Z","freeTrialDays":14,"billingPeriods":["month","quarter","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | yes |
| security.certifications | - | `[{"name":"Stripe PCI Service Provider Level 1","level":"Level 1","status":"active","auditor":"Stripe"}]` |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |
| security.trust_center | - | https://surveysparrow.com/templates/business/compliance-risk-assessment-questionnaire/ |

## Capabilities (Survey Tools)

| Capability | SurveyMonkey | SurveySparrow |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Advanced skip logic branching | - | ✓ |
| Matrix likert scale question types | - | ✓ |
| Anonymous response data masking | - | - |
| Cross tabulation statistical reporting | - | - |
| Offline kiosk data collection apps | - | ✓ |
| AI sentiment analysis of open text | - | ✓ |
| Salesforce hubspot CRM sync | - | ✓ |
| Tableau powerbi analytics sync | - | ✓ |
| Mailchimp activecampaign distribution sync | - | ✓ |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | ✓ |
| Pricing model | - | Freemium |

*Source: vioscaleAI. Generated 2026-10-16T20:15:01.508Z. "-" = undocumented, not absent.*