# SpotOn vs TouchBistro

**Leader by vioscaleAI score:** SpotOn

| Attribute | SpotOn | TouchBistro |
|---|---|---|
| **vioscaleAI score** | 59.3 (71% (medium)) | 49.4 (48% (low)) |
| content.faq | `[{"answer":"A handheld POS terminal designed for small businesses that handles payment processing, provides sales reporting, supports offline operation, and includes 24/7 support. Optional loyalty features are available as an upgrade. It is indexed under Restaurant POS Software.","source":"https://www.spoton.com/small-business/pricing/","question":"What is SpotOn?","confidence":0.6},{"answer":"SpotOn is a paid product; published pricing starts at $25 per month. It is sold across 2 plans (Terminal and Terminal + Loyalty). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.spoton.com/small-business/pricing/","question":"How much does SpotOn cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to SpotOn. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.spoton.com/small-business/pricing/","question":"What platforms does SpotOn support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for SpotOn, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.spoton.com/small-business/pricing/","question":"Can SpotOn be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for SpotOn, including ADP, DoorDash Drive, Google Ads, Google Business Profile, Gusto, Paychex, Paylocity and QuickBooks, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.spoton.com/pricing/demo/","question":"What does SpotOn integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 for SpotOn. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as SpotOn not holding them. Always confirm compliance directly before you rely on it.","source":"https://trust.spoton.com","question":"What security certifications does SpotOn have?","confidence":0.7},{"answer":"SpotOn is available worldwide. Its primary market is the United States.","source":"https://www.spoton.com/small-business/pricing/","question":"Where is SpotOn available?","confidence":0.5}]` | `[{"answer":"A point-of-sale platform for restaurants that bundles menu management, reporting, staff scheduling, table management, and 24/7 support, with optional add-ons for inventory, ordering, reservations, loyalty programs, and kitchen operations. It is indexed under Restaurant POS Software.","source":"https://www.touchbistro.com/pricing/","question":"What is TouchBistro?","confidence":0.6},{"answer":"TouchBistro is a paid product; published pricing starts at $69 per month. It is sold across 3 plans (Point of Sale, Essentials Bundle and Custom Setup). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.touchbistro.com/pricing/","question":"How much does TouchBistro cost?","confidence":0.6},{"answer":"TouchBistro supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.touchbistro.com/blog/menu-pricing-how-to-calculate-food-cost-percentage/","question":"What platforms does TouchBistro support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for TouchBistro, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.touchbistro.com/blog/menu-pricing-how-to-calculate-food-cost-percentage/","question":"Can TouchBistro be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for TouchBistro. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as TouchBistro not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.touchbistro.com/privacy-notice/","question":"What security certifications does TouchBistro have?","confidence":0.7},{"answer":"TouchBistro is available worldwide. Its primary market is the United States.","source":"https://www.touchbistro.com/pricing/","question":"Where is TouchBistro available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A handheld POS terminal designed for small businesses that handles payment processing, provides sales reporting, supports offline operation, and includes 24/7 support. Optional loyalty features are available as an upgrade. | A cloud-based platform that combines tableside ordering, bill management, menu controls, back-office operations including accounting and inventory, online ordering for pickup and delivery, and reservation and waitlist management in a single system designed for restaurants. |
| features.capabilities | `{"kds":true,"venue_type":"multi","offline_mode":true,"reservations":true,"pricing_model":"per_terminal","multi_location":true,"target_segment":"smb","online_ordering":true,"hardware_ecosystem":true,"loyalty_gift_cards":true,"payment_processing":"built_in","delivery_integrations":true}` | `{"kds":true,"pci_dss":true,"inventory":true,"venue_type":"multi","reservations":true,"pricing_model":"flat","multi_location":true,"target_segment":"smb","online_ordering":true,"hardware_ecosystem":true,"loyalty_gift_cards":true,"payment_processing":"built_in"}` |
| integrations.count | 12 | 2 |
| integrations.list | `[{"name":"ADP"},{"name":"ADP Workforce Now"},{"name":"DoorDash Drive"},{"name":"Google Ads"},{"name":"Google Business Profile"},{"name":"Gusto"},{"name":"Paychex"},{"name":"Paylocity"},{"name":"QuickBooks"},{"name":"QSR Online"},{"name":"RASI"},{"name":"RUN Powered by ADP"},{"name":"Popmenu"}]` | `[{"name":"TouchBistro Loyalty"},{"name":"TouchBistro Marketing"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"Terminal","summary":"$25/month + $240 hardware + 2.45% + $0.15 per card-present transaction (3.45% + $0.15 for keyed transactions)","features":["All-in-one handheld POS","Integrated payments","Offline mode","Onboard receipts, tips & reporting","Virtual terminal & invoicing","24/7 support"],"commitment":"monthly","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"},{"kind":"one_time","amount":240,"currency":"USD"},{"of":"transaction","kind":"percentage","plus":{"amount":0.15,"currency":"USD"},"rate":2.45},{"of":"transaction","kind":"percentage","plus":{"amount":0.15,"currency":"USD"},"rate":3.45}],"contactSales":false},{"free":false,"name":"Terminal + Loyalty","summary":"$90/month","features":["All-in-one handheld POS","Integrated payments","Offline mode","Onboard receipts, tips & reporting","Virtual terminal & invoicing","24/7 support","Integrated loyalty"],"commitment":"monthly","components":[{"kind":"fixed","amount":90,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"From $25/month + $240 hardware, or $90/month with integrated loyalty","currency":"USD","freeTier":false,"sourceUrl":"https://www.spoton.com/small-business/pricing/","retrievedAt":"2026-09-08T17:36:10.055Z","startingPrice":{"amount":25,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"POS","summary":"$69/month","features":["Tableside Ordering","Floor Plan & Table Management","Menu Management","Staff Management","Reporting & Analytics"],"commitment":"monthly","components":[{"kind":"fixed","amount":69,"period":"month","currency":"USD"}],"description":"Cloud-based point-of-sale system with tableside ordering, table floor management, menu management, staff administration, and reporting features.","contactSales":false},{"free":false,"name":"Essentials Bundle","summary":"$99/month, $0 upfront hardware","commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"All-inclusive solution with point-of-sale software, hardware equipment, and integrated payment processing, with no upfront hardware cost.","contactSales":false}],"summary":"From $69/month","currency":"USD","sourceUrl":"https://www.touchbistro.com/","retrievedAt":"2026-10-02T10:56:32.592Z","startingPrice":{"amount":69,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | mid | high |
| pricing.starting_price | `{"amount":25,"currency":"USD"}` | `{"amount":69,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.disclosure_policy | yes | - |
| security.gdpr | - | yes |
| security.pci | yes | - |
| security.soc2 | yes | - |

## Capabilities (Restaurant POS Software)

| Capability | SpotOn | TouchBistro |
|---|:--:|:--:|
| **Core** |  |  |
| Venue type | Multi-concept | Multi-concept |
| **Compliance** |  |  |
| PCI DSS compliant | - | ✓ |
| EMV chip / contactless payments | - | - |
| **Reliability** |  |  |
| Offline mode | ✓ | - |
| **Front of house** |  |  |
| Online ordering | ✓ | ✓ |
| Reservations / waitlist | ✓ | ✓ |
| Loyalty / gift cards | ✓ | ✓ |
| **Back of house** |  |  |
| Kitchen display system (KDS) | ✓ | ✓ |
| Inventory management | - | ✓ |
| **Integrations** |  |  |
| Delivery integrations (DoorDash/Uber Eats/Grubhub) | ✓ | - |
| **Hardware** |  |  |
| Proprietary hardware ecosystem (terminals/KDS) | ✓ | ✓ |
| **Market** |  |  |
| Multi-location support | ✓ | ✓ |
| Target segment | SMB / independent | SMB / independent |
| **Payments** |  |  |
| Payment processing | Built-in / proprietary processor | Built-in / proprietary processor |
| **Pricing** |  |  |
| Pricing model | Per terminal | Flat monthly |

*Source: vioscaleAI. Generated 2026-10-16T19:02:36.066Z. "-" = undocumented, not absent.*