# Splashtop vs Zoho Assist

**Leader by vioscaleAI score:** Splashtop

| Attribute | Splashtop | Zoho Assist |
|---|---|---|
| **vioscaleAI score** | 68.2 (75% (high)) | 56.6 (23% (low)) |
| content.faq | `[{"answer":"An endpoint management solution that enables organizations to meet compliance requirements like PCI DSS and HIPAA through centralized patching, vulnerability management, access controls, and audit-ready reporting across multiple operating systems. It is indexed under Remote Access.","source":"https://www.splashtop.com","question":"What is Splashtop?","confidence":0.6},{"answer":"Splashtop is a paid product; published pricing starts at $6 per month. It is sold across 6 plans (Solo, Pro, Performance and Enterprise). There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://www.splashtop.com/pricing","question":"How much does Splashtop cost?","confidence":0.6},{"answer":"Splashtop supports Windows, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.splashtop.com","question":"What platforms does Splashtop support?","confidence":0.6},{"answer":"Yes. Splashtop can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.splashtop.com","question":"Can Splashtop be self-hosted?","confidence":0.6},{"answer":"We have confirmed 18 integrations for Splashtop, including SentinelOne, Microsoft Entra ID, Okta, Google Workspace, OneLogin, Jamf, Microsoft Intune and Kandji, plus 10 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.splashtop.com","question":"What does Splashtop integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Splashtop. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Splashtop not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.splashtop.com/autonomous-endpoint-management/solutions/risk-and-compliance","question":"What security certifications does Splashtop have?","confidence":0.7},{"answer":"Splashtop is available worldwide. Its primary markets are the United States, Japan, Taiwan, China, Singapore and the Netherlands. The vendor is headquartered in the United States.","source":"https://www.splashtop.com/pricing","question":"Where is Splashtop available?","confidence":0.75}]` | `[{"answer":"Software enabling support teams and IT professionals to remotely access, control, and maintain computers and mobile devices across different operating systems for technical assistance and device management. It is indexed under Remote Access.","source":"https://www.zoho.com/assist","question":"What is Zoho Assist?","confidence":0.6},{"answer":"Zoho Assist offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.zoho.com/assist","question":"Is Zoho Assist free?","confidence":0.6},{"answer":"Zoho Assist supports Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.zoho.com/assist","question":"What platforms does Zoho Assist support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoho Assist, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zoho.com/assist","question":"Can Zoho Assist be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Zoho Assist. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoho Assist not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.zoho.com/jp/compliance.html","question":"What security certifications does Zoho Assist have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | Service for secure remote desktop access, on-demand technical support delivery, and endpoint management including automated patching and security monitoring. | Software enabling support teams and IT professionals to remotely access, control, and maintain computers and mobile devices across different operating systems for technical assistance and device management. |
| features.capabilities | `{"iso_27001":true,"wake_on_lan":false,"soc2_type_ii":true,"file_transfer":true,"pricing_model":"per_endpoint","sso_saml_auth":true,"remote_printing":true,"deployment_model":"saas_relay","unattended_access":true,"mfa_2fa_enforcement":true,"mobile_device_control":true,"multi_monitor_support":true,"session_video_recording":true}` | - |
| integrations.count | 8 | - |
| integrations.list | `[{"name":"SentinelOne"},{"name":"Microsoft Entra ID"},{"name":"Okta"},{"name":"Google Workspace"},{"name":"OneLogin"},{"name":"Jamf"},{"name":"Microsoft Intune"},{"name":"Kandji"},{"name":"Addigy"},{"name":"Terraform"},{"name":"Ansible"},{"name":"SIEM platforms"},{"name":"Monitoring tools"},{"name":"CI/CD pipelines"},{"name":"MDM platforms"},{"name":"Bitdefender","category":"security"},{"name":"CrowdStrike","category":"security"},{"name":"Splashtop AV","native":true,"category":"security"},{"name":"Bitdefender GravityZone","native":true,"category":"endpoint_security","direction":"bidirectional"}]` | - |
| market.availability | `{"hqCountry":"NL","primaryMarkets":["US","EU","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Solo","summary":"$6/month","features":["Unattended Access from Any Device","Easy Setup","File Transfer with Drag-and-Drop","Remote print"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":6,"period":"month","currency":"USD"}],"description":"For individual users needing remote access","contactSales":false},{"free":false,"name":"Pro","summary":"$8.25/user/mo billed annually at $99/year per user","features":["Everything in Solo","Multi-Monitor Support","User Role and Access Management","Chat and Session Recording","Multiple users up to 3","Volume Discounts"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":8.25,"period":"month","currency":"USD"}],"description":"For individuals and small teams","contactSales":false},{"free":false,"name":"Performance","summary":"$149/year","features":["Everything in Pro","4:4:4 Color Accuracy","240 FPS Capability","High-Fidelity Audio","Remote Stylus and Wacom Bridge","USB Passthrough"],"components":[{"kind":"fixed","amount":149,"period":"year","currency":"USD"}],"description":"Ultimate remote work experience","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Everything in Performance","SSO Integration","Granular Access Controls","Scheduled Access","SIEM logging","Android/IoT Unattended Access","APIs","IP Whitelist","Cloud Recording","On-Prem option available"],"description":"Advanced security, manageability and access control","contactSales":true},{"free":false,"name":"Remote Support - SOS","summary":"From $22/mo per concurrent user license or $259–$399/year","features":["Unlimited computer and mobile device access","On-demand support","Managed endpoints control"],"components":[{"kind":"per_unit","unit":"concurrent user license","amount":22,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"concurrent user","amount":259,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"concurrent user","amount":399,"period":"year","currency":"USD"}],"description":"On-demand support for unlimited devices","contactSales":false,"includedLimits":{"max_managed_computers":"1200","managed_computers_option_1":"10 per license","managed_computers_option_2":"300 per license"}},{"free":false,"name":"Remote Support - Enterprise","summary":"Custom pricing","features":["Everything in SOS","Enhanced security with SSO","Granular access controls","IP whitelisting","Cloud recording","Service desk","Unattended Android access","APIs","Autonomous Endpoint Management"],"description":"Enterprise remote support with advanced features","contactSales":true,"includedLimits":{"managed_devices":"1200"}}],"addOns":[{"name":"Splashtop Antivirus powered by Bitdefender"},{"name":"Bitdefender GravityZone EDR"},{"name":"Foxpass Wi-Fi Security"},{"name":"Secure Workspace"},{"name":"Classroom Cloud - Mirroring360 Pro","components":[{"kind":"fixed","amount":29,"period":"year","currency":"USD"}]}],"summary":"From $6/month (Solo). Free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.splashtop.com/pricing","retrievedAt":"2026-08-25T15:39:19.110Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","features":["instant chat","multi-monitor navigation"],"includedLimits":{"technicians":"1","concurrent_sessions":"1","unattended_computers":"5"}}],"summary":"Free plan with 1 technician and 5 unattended computers. Paid plans available.","freeTier":true,"sourceUrl":"https://www.zoho.com/assist","retrievedAt":"2026-08-19T18:24:08.471Z","freeTrialDays":15}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":6,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.9 | - |
| security.certifications | `[{"name":"SOC 2 Type 2","level":"Type 2","status":"active","evidenceUrl":"https://www.splashtop.com/security/compliance"},{"name":"ISO/IEC 27001:2022","level":"2022","status":"active","evidenceUrl":"https://www.splashtop.com/security/compliance"},{"name":"CSA STAR","level":"Level 1","status":"active","evidenceUrl":"https://www.splashtop.com/security/compliance"}]` | `[{"name":"ISO/IEC 27001","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27017","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27018","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27701","status":"active","validUntil":"2028-08-21"},{"name":"ISO 9001","status":"active","validUntil":"2029-02-02"},{"name":"ISO/IEC 20000-1","status":"active","validUntil":"2027-07-29"},{"name":"ISO 22301","status":"active","validUntil":"2026-11-20"},{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | https://www.splashtop.com/security/compliance | https://www.zoho.com/compliance.html |

## Capabilities (Remote Access)

| Capability | Splashtop | Zoho Assist |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas relay | - |
| Unattended access | ✓ | - |
| Session video recording | ✓ | - |
| File transfer | ✓ | - |
| Wake on lan | ✗ | - |
| Multi monitor support | ✓ | - |
| Mobile device control | ✓ | - |
| Remote printing | ✓ | - |
| MFA 2FA enforcement | ✓ | - |
| SSO SAML auth | ✓ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✓ | - |
| Pricing model | Per endpoint | - |

*Source: vioscaleAI. Generated 2026-10-16T19:19:12.887Z. "-" = undocumented, not absent.*