# Slack vs Twist

**Leader by vioscaleAI score:** Slack

| Attribute | Slack | Twist |
|---|---|---|
| **vioscaleAI score** | 78.7 (51% (medium)) | 64.3 (52% (medium)) |
| content.faq | `[{"answer":"A work operating system that combines messaging, workflow automation, and app integrations to enable team communication, process documentation, and knowledge sharing with enterprise security. It is indexed under Collaboration Software.","source":"https://slack.com","question":"What is Slack?","confidence":0.6},{"answer":"Slack offers a free tier, so you can start without paying. Paid plans start at £5.75 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://slack.com","question":"Is Slack free?","confidence":0.6},{"answer":"Slack supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://slack.com","question":"What platforms does Slack support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Slack, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://slack.com","question":"Can Slack be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for Slack, including Salesforce, Atlassian, Lucid, Loom, Miro, Smartsheet, Mural and Zapier, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://slack.com","question":"What does Slack integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Slack. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Slack not holding them. Always confirm compliance directly before you rely on it.","source":"https://slack.com/security","question":"What security certifications does Slack have?","confidence":0.7}]` | `[{"answer":"An asynchronous team messaging platform that reduces reliance on synchronous meetings and supports distributed work with threaded conversations and async-first workflows. It is indexed under Collaboration Software.","source":"https://twist.com","question":"What is Twist?","confidence":0.6},{"answer":"Twist offers a free tier, so you can start without paying. Paid plans start at $6 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://twist.com","question":"Is Twist free?","confidence":0.6},{"answer":"Twist supports the web, Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://twist.com","question":"What platforms does Twist support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Twist, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://twist.com","question":"Can Twist be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Twist, including Dropbox, Google Drive, OneDrive, Todoist, Zapier, Google Calendar and Calendly. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://twist.com","question":"What does Twist integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Twist. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Twist not holding them. Always confirm compliance directly before you rely on it.","source":"https://twist.com/help/articles/security,-privacy-and-gdpr-faq-pLptEU0T","question":"What security certifications does Twist have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Slack is a cloud-based system that enables teams to communicate through channels, integrate with external tools, and automate workflows while maintaining enterprise-grade security and compliance controls. | An asynchronous team messaging platform that reduces reliance on synchronous meetings and supports distributed work with threaded conversations and async-first workflows. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"messaging":true,"api_access":true,"video_meetings":true,"app_marketplace":true,"deployment_model":"cloud_saas","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes","threaded_reply_conversations":true,"automated_workflow_bot_builders":true,"channel_based_topic_organization":true,"robust_message_search_and_history_indexing":true}` | `{"hosting":"cloud","messaging":true,"api_access":true,"compliance_controls":true,"guest_external_access":true}` |
| integrations.count | 2,500 | 4 |
| integrations.list | `[{"name":"Salesforce"},{"name":"Atlassian"},{"name":"Lucid"},{"name":"Loom"},{"name":"Miro"},{"name":"Smartsheet"},{"name":"Mural"},{"name":"Zapier"},{"name":"Microsoft 365","native":true},{"name":"Jira","native":true,"category":"project_management"},{"name":"GitHub","native":true,"category":"engineering"},{"name":"Google Workspace","native":true,"category":"authentication","direction":"inbound"},{"name":"Okta","native":true,"category":"authentication","direction":"inbound"},{"name":"ADFS","native":true,"category":"authentication","direction":"inbound"},{"name":"Zendesk","native":true}]` | `[{"name":"Dropbox"},{"name":"Google Drive"},{"name":"OneDrive"},{"name":"Todoist","native":true},{"name":"Zapier","native":true,"direction":"outbound"},{"name":"Google Calendar","native":true},{"name":"Calendly","native":true}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"web":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free forever","features":["90 days of message history","Up to 10 apps from Slack App Directory","1:1 audio and video meetings with screen sharing","1:1 external messages via Slack Connect","SAML-based single sign-on","SCIM user management","EMM integration support","Native data loss prevention","AI conversation summaries","Slackbot personal AI agent","AI workflow generation","AI search","AI daily recaps","AI file summaries"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"GBP"}],"description":"A simpler way to chat and collaborate","contactSales":false,"includedLimits":{"apps":"up to 10","message_history":"90 days"}},{"free":false,"name":"Pro","summary":"£7/user/month (£5.75/user/month billed annually)","features":["Unlimited message history","Unlimited app integrations","2,600+ apps in Slack App Directory"],"components":[{"kind":"per_unit","unit":"user","amount":7,"period":"month","currency":"GBP"},{"kind":"per_unit","unit":"user","amount":5.75,"period":"month","currency":"GBP"}],"description":"Drive productivity in one place","contactSales":false}],"summary":"From £0 (free tier) to £7/user/month (Pro). Free tier available.","currency":"GBP","freeTier":true,"sourceUrl":"https://slack.com","retrievedAt":"2026-08-05T14:23:07.180Z","startingPrice":{"amount":5.75,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Access up to 1 month of comments and messages","Up to 5 integrations","Up to 5 GB file storage","Standard support","Up to 500 internal member accounts","Up to 500 external guest accounts"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"file_storage":"5 GB","integrations":"5","external_guests":"500","message_history":"1 month","internal_members":"500"}},{"free":false,"name":"Unlimited","summary":"$6/user/mo","features":["Access full history of comments and messages","Unlimited integrations","Unlimited file storage","Priority support","Unlimited internal member accounts","Unlimited external guest accounts"],"components":[{"kind":"per_unit","unit":"seat","amount":6,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"file_storage":"unlimited","integrations":"unlimited","external_guests":"unlimited","message_history":"unlimited","internal_members":"unlimited"}}],"summary":"From $6/user/mo. Free tier.","currency":"USD","freeTier":true,"sourceUrl":"https://twist.com","retrievedAt":"2026-08-03T14:28:57.803Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | low | low |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.trust_center | https://slack.com/blog/collaboration/security-at-slack-how-slack-protects-your-data | https://twist.com/help/articles/security,-privacy-and-gdpr-faq-pLptEU0T |

## Capabilities (Collaboration Software)

| Capability | Slack | Twist |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | - |
| Whiteboard | - | - |
| **Meetings** |  |  |
| Screen sharing | - | - |
| Recording / transcription | Recording + AI notes | - |
| **Security** |  |  |
| End-to-end encryption | - | - |
| SSO / SCIM | ✓ | - |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | - |
| **Ecosystem** |  |  |
| App marketplace | ✓ | - |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | - | - |

*Source: vioscaleAI. Generated 2026-10-16T20:52:01.425Z. "-" = undocumented, not absent.*