# SimplePractice vs Teladoc Health

**Leader by vioscaleAI score:** SimplePractice

| Attribute | SimplePractice | Teladoc Health |
|---|---|---|
| **vioscaleAI score** | 51.5 (64% (medium)) | 36.6 (23% (low)) |
| content.faq | `[{"answer":"SimplePractice is an electronic health record and practice management system that helps therapists and mental health practitioners manage clients, conduct virtual appointments, handle billing and insurance, and maintain secure patient records. It provides telehealth capabilities, automated documentation tools, client portals, and billing integration in a single cloud platform. It is indexed under Healthcare Software.","source":"https://www.simplepractice.com/pricing/","question":"What is SimplePractice?","confidence":0.6},{"answer":"SimplePractice offers a free tier, so you can start without paying. Paid plans start at $37 per practitioner per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.simplepractice.com/pricing/","question":"Is SimplePractice free?","confidence":0.6},{"answer":"We have confirmed browser-based access to SimplePractice. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.simplepractice.com/pricing/","question":"What platforms does SimplePractice support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for SimplePractice, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.simplepractice.com/pricing/","question":"Can SimplePractice be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for SimplePractice. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as SimplePractice not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.simplepractice.com/pricing/","question":"What security certifications does SimplePractice have?","confidence":0.6},{"answer":"SimplePractice is available worldwide. The vendor is headquartered in the United States.","source":"https://www.simplepractice.com/pricing/","question":"Where is SimplePractice available?","confidence":0.75}]` | `[{"answer":"A cloud-based telehealth platform that provides remote medical consultations, behavioral health support, chronic disease management, preventive care, and specialist access integrated with health plans and employer benefits. It is indexed under Telemedicine.","source":"https://teladochealth.com","question":"What is Teladoc Health?","confidence":0.6},{"answer":"Teladoc Health does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://teladochealth.com","question":"How much does Teladoc Health cost?","confidence":0.6},{"answer":"Teladoc Health supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://teladochealth.com","question":"What platforms does Teladoc Health support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Teladoc Health, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://teladochealth.com","question":"Can Teladoc Health be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Teladoc Health. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Teladoc Health not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.teladochealth.com/newsroom/press/trustmark-health-benefits-partners-with-teladoc-health-to-launch-new-virtual-first-health-plan-services","question":"What security certifications does Teladoc Health have?","confidence":0.7},{"answer":"Teladoc Health is available in the United States. Its primary market is the United States.","source":"https://teladochealth.com","question":"Where is Teladoc Health available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | SimplePractice is an electronic health record and practice management system that helps therapists and mental health practitioners manage clients, conduct virtual appointments, handle billing and insurance, and maintain secure patient records. It provides telehealth capabilities, automated documentation tools, client portals, and billing integration in a single cloud platform. | A platform that brings together diverse virtual care delivery models—including primary care, urgent care, specialty consultations, remote monitoring, and mental health services—into a single system to reduce fragmentation and enable AI-enabled clinical workflows. |
| features.capabilities | `{"epcs":true,"hipaa":true,"deployment":"cloud","care_setting":"ambulatory","product_type":"ehr","pricing_model":"per_seat","revenue_cycle":true,"patient_portal":true,"target_segment":"clinic","deployment_model":"cloud_web_app","telehealth_builtin":true,"e_prescribing_erx_integration":true}` | `{"hipaa":true,"deployment":"cloud","care_setting":"ambulatory","product_type":"telehealth","pricing_model":"enterprise_quote_based","patient_portal":true,"target_segment":"enterprise","deployment_model":"cloud_web_app","telehealth_builtin":true,"e_prescribing_erx_integration":true,"secure_asynchronous_text_messaging":true}` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter (Solo)","summary":"$49/month (50% off first 3 months at $24.50/month)","commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Essential (Solo)","summary":"$79/month","commitment":"monthly","components":[{"kind":"fixed","amount":79,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Plus (Solo)","summary":"$99/month","commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Starter (Group)","summary":"$49.50/month for first practitioner","minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":49.5,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Plus (Group)","summary":"$74/month first practitioner, $37/month each additional","features":["Group appointments","Group telehealth","Premium support phone line","Appointment request widget"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":74,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"practitioner","amount":37,"period":"month","currency":"USD"}],"contactSales":false}],"addOns":[{"name":"Clinical Admin (Care Aide)","components":[{"kind":"fixed","amount":59,"period":"month","currency":"USD"}]},{"name":"Note Taker","components":[{"kind":"fixed","amount":35,"period":"month","currency":"USD"}]},{"name":"ePrescribe","components":[{"kind":"one_time","amount":89,"currency":"USD"}]},{"name":"Insurance Navigator","components":[{"per":{"qty":1,"unit":"claim"},"kind":"metered","amount":1.79,"currency":"USD"}]}],"summary":"From $49/month. Free 30-day trial.","currency":"USD","freeTier":true,"sourceUrl":"https://www.simplepractice.com/pricing/","retrievedAt":"2026-09-08T17:30:22.039Z","freeTrialDays":30,"startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"quote","freeTier":false,"sourceUrl":"https://teladochealth.com","retrievedAt":"2026-08-21T16:39:46.535Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | mid | unknown |
| pricing.starting_price | `{"amount":49,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.status_page | yes | - |
| security.hipaa | yes | yes |
| security.pci | yes | - |
| security.trust_center | https://simplepractice.com/trust-center | - |

## Capabilities (Healthcare Software)

| Capability | SimplePractice | Teladoc Health |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | EHR/EMR | Telehealth |
| Care setting | Ambulatory / outpatient | Ambulatory / outpatient |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | ✓ | ✓ |
| ONC Health IT certified | - | - |
| HITRUST CSF certified | - | - |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | ✓ | - |
| Built-in telehealth / video visits | ✓ | ✓ |
| **Interoperability** |  |  |
| Interoperability standards | - | - |
| **Engagement** |  |  |
| Patient portal | ✓ | ✓ |
| **Financial** |  |  |
| Revenue-cycle / medical billing | ✓ | - |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | Per seat / user | enterprise_quote_based |
| **Market** |  |  |
| Target segment | Clinic / group practice | Enterprise / life sciences |

*Source: vioscaleAI. Generated 2026-10-16T20:15:13.395Z. "-" = undocumented, not absent.*