# Shiftboard vs When I Work

**Leader by vioscaleAI score:** When I Work

| Attribute | Shiftboard | When I Work |
|---|---|---|
| **vioscaleAI score** | 34.7 (39% (low)) | 55.4 (55% (medium)) |
| content.faq | `[{"answer":"A workforce scheduling platform that automatically assigns employees to shifts while ensuring compliance with complex organizational rules and regulations. It is indexed under Employee Scheduling.","source":"https://www.shiftboard.com/customer-success-pricing/","question":"What is Shiftboard?","confidence":0.6},{"answer":"Shiftboard supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.shiftboard.com/customer-success-pricing/","question":"What platforms does Shiftboard support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Shiftboard, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.shiftboard.com/customer-success-pricing/","question":"Can Shiftboard be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Shiftboard, including UKG Workforce Central, UKG Pro Workforce, Okta, Google, Shibboleth, ADFS, OneLogin and Ping Identity. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.shiftboard.com/customer-success-pricing/","question":"What does Shiftboard integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Shiftboard. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Shiftboard not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.shiftboard.com/employee-scheduling-software/security/","question":"What security certifications does Shiftboard have?","confidence":0.7}]` | `[{"answer":"A workforce scheduling platform that enables teams to create and manage employee schedules, handle shift swaps, coordinate team messaging, and track time in one integrated system. It is indexed under Employee Scheduling.","source":"https://wheniwork.com/","question":"What is When I Work?","confidence":0.6},{"answer":"When I Work is a paid product; published pricing starts at $2.50 per user per month. It is sold across 3 plans (Essentials, Pro and Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://wheniwork.com/pricing","question":"How much does When I Work cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to When I Work. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://wheniwork.com/","question":"What platforms does When I Work support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for When I Work, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://wheniwork.com/pricing","question":"Can When I Work be self-hosted?","confidence":0.6},{"answer":"When I Work is available worldwide. Its primary market is the United States.","source":"https://wheniwork.com/pricing","question":"Where is When I Work available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Workforce scheduling software designed for high-compliance environments that automates shift planning, enforces labor laws and union rules, manages overtime, and optimizes labor costs. Includes real-time scheduling adjustments, compliance tracking, worker safety management, and employee engagement features. | A workforce scheduling platform that enables teams to create and manage employee schedules, handle shift swaps, coordinate team messaging, and track time in one integrated system. |
| features.capabilities | `{"algorithmic_auto_scheduling":true,"labor_law_overtime_compliance_alerts":true}` | `{"pricing_model":"per_employee_monthly","sales_labor_forecasting":true,"mobile_app_shift_swapping":true,"algorithmic_auto_scheduling":true,"gps_geofenced_mobile_clock_in":true,"payroll_adp_gusto_integration":true,"point_of_sale_pos_integration":true,"open_shift_bidding_marketplace":true,"labor_law_overtime_compliance_alerts":true}` |
| integrations.count | 8 | 5 |
| integrations.list | `[{"name":"UKG Workforce Central"},{"name":"UKG Pro Workforce"},{"name":"Okta"},{"name":"Google"},{"name":"Shibboleth"},{"name":"ADFS"},{"name":"OneLogin"},{"name":"Ping Identity"}]` | `[{"name":"Rippling"},{"name":"Square"},{"name":"ADP","native":true,"category":"payroll","direction":"bidirectional"},{"name":"Gusto","native":true,"category":"payroll","direction":"bidirectional"},{"name":"QuickBooks","native":true}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","sourceUrl":"https://www.shiftboard.com/employee-scheduling-software/plans/","retrievedAt":"2026-09-28T11:30:36.020Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","summary":"$2.50/user/month","features":["OpenShifts and shift swapping","Help Center and live chat","Payroll and POS integrations"],"components":[{"kind":"per_unit","unit":"user","amount":2.5,"period":"month","currency":"USD"}],"description":"Basic scheduling and team communication for small businesses","contactSales":false},{"free":false,"name":"Pro","summary":"$5/user/month","features":["OpenShifts and shift swapping","Help Center and live chat","Payroll and POS integrations","Multi-timezone support"],"components":[{"kind":"per_unit","unit":"user","amount":5,"period":"month","currency":"USD"}],"description":"Advanced scheduling with multi-location support","contactSales":false},{"free":false,"name":"Premium","summary":"$8/user/month","features":["OpenShifts and shift swapping","Help Center and live chat","Payroll and POS integrations","Multi-timezone support","API key access","Webhooks","SAML/SSO"],"components":[{"kind":"per_unit","unit":"user","amount":8,"period":"month","currency":"USD"}],"description":"Enterprise-grade features for scaled operations","contactSales":false}],"addOns":[{"name":"Rippling Payroll and HR"}],"summary":"From $2.50/user/month. 14-day free trial. Flexible monthly or annual billing.","currency":"USD","freeTier":false,"sourceUrl":"https://wheniwork.com/pricing","retrievedAt":"2026-08-18T22:32:34.587Z","freeTrialDays":14,"startingPrice":{"unit":"user","amount":2.5,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | low |
| pricing.starting_price | - | `{"amount":2.5,"currency":"USD"}` |
| pricing.transparent | no | yes |
| security.gdpr | yes | - |
| security.pci | - | yes |
| security.soc2 | yes | - |
| security.trust_center | https://www.shiftboard.com/employee-scheduling-software/security/ | https://wheniwork.com/blog/payroll-tax-compliance |

## Capabilities (Employee Scheduling)

| Capability | Shiftboard | When I Work |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Algorithmic auto scheduling | ✓ | ✓ |
| Mobile app shift swapping | - | ✓ |
| Open shift bidding marketplace | - | ✓ |
| Labor law overtime compliance alerts | ✓ | ✓ |
| Gps geofenced mobile clock in | - | ✓ |
| Kiosk facial recognition clock in | - | - |
| Sales labor forecasting | - | ✓ |
| Point of sale POS integration | - | ✓ |
| Payroll adp gusto integration | - | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | Per employee monthly |

*Source: vioscaleAI. Generated 2026-10-16T18:58:44.335Z. "-" = undocumented, not absent.*