# Setmore vs SimplyBook.me

**Leader by vioscaleAI score:** SimplyBook.me

| Attribute | Setmore | SimplyBook.me |
|---|---|---|
| **vioscaleAI score** | 66.3 (75% (high)) | 80.5 (71% (medium)) |
| content.faq | `[{"answer":"A cloud-based scheduling system that enables businesses to accept online bookings, automate reminders, manage staff, and collect payments—all in one integrated platform. It is indexed under Appointment Booking.","source":"https://www.setmore.com/es/pricing","question":"What is Setmore?","confidence":0.6},{"answer":"Setmore offers a free tier, so you can start without paying. Paid plans start at $5 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.setmore.com/es/pricing","question":"Is Setmore free?","confidence":0.6},{"answer":"Setmore supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.setmore.com/es/pricing","question":"What platforms does Setmore support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Setmore, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.setmore.com/es/pricing","question":"Can Setmore be self-hosted?","confidence":0.6},{"answer":"We have confirmed 24 integrations for Setmore, including Stripe, Square, PayPal, LawPay, Google Calendar, Zoom, Salesforce and Google Analytics, plus 16 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.setmore.com/es/pricing","question":"What does Setmore integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Setmore. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Setmore not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.setmore.com/es/pricing","question":"What security certifications does Setmore have?","confidence":0.6},{"answer":"Setmore is available worldwide. Its primary market is the United States.","source":"https://www.setmore.com/es/pricing","question":"Where is Setmore available?","confidence":0.5}]` | `[{"answer":"Platform that enables service providers to accept online bookings, manage staff and client schedules, process payments, and automate reminders across multiple locations. It is indexed under Appointment Booking.","source":"https://simplybook.me","question":"What is SimplyBook.me?","confidence":0.6},{"answer":"SimplyBook.me offers a free tier, so you can start without paying. Paid plans start at $9.90 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://simplybook.me","question":"Is SimplyBook.me free?","confidence":0.6},{"answer":"We have confirmed browser-based access to SimplyBook.me. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://simplybook.me","question":"What platforms does SimplyBook.me support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for SimplyBook.me, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://simplybook.me","question":"Can SimplyBook.me be self-hosted?","confidence":0.6},{"answer":"We have confirmed 20 integrations for SimplyBook.me, including Google Calendar, Outlook, Zoom, Stripe, PayPal, Apple Pay, Google Pay and Google My Business, plus 12 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://simplybook.me","question":"What does SimplyBook.me integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001, HIPAA and GDPR for SimplyBook.me. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as SimplyBook.me not holding them. Always confirm compliance directly before you rely on it.","source":"https://simplybook.me/en/legal/security","question":"What security certifications does SimplyBook.me have?","confidence":0.7},{"answer":"SimplyBook.me is available worldwide. The vendor is headquartered in Cyprus.","source":"https://simplybook.me","question":"Where is SimplyBook.me available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based scheduling system that enables businesses to accept online bookings, automate reminders, manage staff, and collect payments—all in one integrated platform. | An online booking system that enables service businesses to accept appointments, collect online payments, send automated reminders and notifications, and synchronize with business calendars and tools. |
| features.capabilities | `{"pricing_model":"flat_subscription","deployment_model":"saas_cloud_pos","salesforce_hubspot_crm_sync":true,"google_workspace_office365_sync":true,"zapier_make_webhook_integration":true,"hipaa_compliance_medical_routing":true,"website_embeddable_booking_widget":true,"dynamic_zoom_teams_link_generation":true,"paid_appointment_stripe_collection":true,"group_class_and_capacity_management":true,"two_way_calendar_sync_google_outlook":true,"bi_directional_calendar_conflict_sync":true,"staff_roster_and_multi_location_routing":true,"instagram_google_reserve_with_google_sync":true,"sms_text_message_reminders_and_confirmations":true,"recurring_subscriptions_and_membership_packages":true,"upfront_deposit_payment_collection_stripe_paypal":true}` | `{"iso_27001":true,"pricing_model":"flat_subscription","deployment_model":"saas_cloud_pos","google_workspace_office365_sync":true,"zapier_make_webhook_integration":true,"hipaa_compliance_medical_routing":true,"website_embeddable_booking_widget":true,"paid_appointment_stripe_collection":true,"group_class_and_capacity_management":true,"physical_pos_hardware_terminal_sync":true,"two_way_calendar_sync_google_outlook":true,"bi_directional_calendar_conflict_sync":true,"staff_roster_and_multi_location_routing":true,"instagram_google_reserve_with_google_sync":true,"sms_text_message_reminders_and_confirmations":true,"recurring_subscriptions_and_membership_packages":true,"upfront_deposit_payment_collection_stripe_paypal":true}` |
| integrations.count | 12 | 17 |
| integrations.list | `[{"name":"Stripe"},{"name":"Square"},{"name":"PayPal"},{"name":"LawPay"},{"name":"Google Calendar"},{"name":"Zoom"},{"name":"Salesforce"},{"name":"Google Analytics"},{"name":"Mailchimp"},{"name":"HubSpot"},{"name":"Zapier"},{"name":"Facebook"},{"name":"Instagram"},{"name":"Wix"},{"name":"Weebly"},{"name":"WordPress"},{"name":"QuickBooks"},{"name":"FullStory"},{"name":"Mixpanel"},{"name":"Outlook","native":true,"category":"calendar","direction":"bidirectional"},{"name":"Google Workspace","native":true,"category":"collaboration","direction":"bidirectional"},{"name":"Google Business Profile","native":true,"category":"directory","direction":"outbound"},{"name":"Microsoft Teams","native":true,"category":"video-conferencing","direction":"outbound"},{"name":"Make","native":true,"category":"automation","direction":"bidirectional"},{"name":"Microsoft Outlook","native":true,"category":"calendar","direction":"bidirectional"},{"name":"Google Business","native":true,"category":"social","direction":"outbound"},{"name":"Google Reviews","native":true,"category":"reviews","direction":"outbound"},{"name":"Setmore API","native":true,"category":"automation","direction":"bidirectional"}]` | `[{"name":"Google Calendar"},{"name":"Outlook"},{"name":"Zoom"},{"name":"Stripe"},{"name":"PayPal"},{"name":"Apple Pay"},{"name":"Google Pay"},{"name":"Google My Business"},{"name":"Google Analytics"},{"name":"Google Reviews"},{"name":"Facebook"},{"name":"Instagram"},{"name":"QuickBooks"},{"name":"FreshBooks"},{"name":"Xero"},{"name":"WordPress"},{"name":"Zapier"},{"name":"ClassPass"},{"name":"Slack"},{"name":"Square","native":true,"category":"payments"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"CY","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free forever with email reminders only","features":["Booking Page Customization","Custom URL and booking links","Group classes","Video appointments","Mobile and desktop apps","Team profiles","Reserve with Google","Instagram Book Now button","Website booking widget","Google Analytics integration","Analytics and reports","Customer profiles and appointment history","Zapier integration"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Basic scheduling with booking page customization, email reminders, and core team features","contactSales":false,"includedLimits":{"reminders":"1 email reminder","sms_credits":"0"}},{"free":false,"name":"Pro","summary":"$12 per staff user per month; annual billing available","features":["All Free features","24/7 human support","Unlimited appointments","Accept online and in-person payments","Remove Setmore branding from booking page and apps","SMS and email reminders","Recurring appointments","2-way calendar sync (Google, Outlook)","Custom notifications","Team collaboration tools","Priority support","Growth and SEO guidance","1:1 video support","HIPAA compliance (Setmore Health)","HubSpot integration"],"commitment":"monthly or annual","components":[{"kind":"per_unit","unit":"user","amount":12,"period":"month","currency":"USD"}],"description":"Full-featured scheduling with SMS reminders, payment processing, priority support, and branded apps","contactSales":false,"includedLimits":{"reminders":"2 per appointment","sms_credits":"500/month"}}],"addOns":[{"name":"24/7 Answering Service","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}]},{"name":"Additional SMS Credits"}],"summary":"Free tier available. Pro from $12 per user/month, charged per staff member.","currency":"USD","freeTier":true,"sourceUrl":"https://www.setmore.com/pricing","retrievedAt":"2026-09-24T12:06:35.263Z","freeTrialDays":30,"startingPrice":{"unit":"user","amount":12,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Forever Free","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Plan 1","summary":"$9.90/month","commitment":"monthly","components":[{"kind":"fixed","amount":9.9,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Plan 2","summary":"$29.90/month","commitment":"monthly","components":[{"kind":"fixed","amount":29.9,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Plan 3","summary":"$59.90/month","commitment":"monthly","components":[{"kind":"fixed","amount":59.9,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"Free tier available. From $9.90/month for paid plans.","currency":"USD","freeTier":true,"sourceUrl":"https://simplybook.me","retrievedAt":"2026-09-07T08:31:44.730Z","startingPrice":{"amount":9.9,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | free |
| pricing.price_level | low | free |
| pricing.starting_price | `{"amount":12,"currency":"USD"}` | `{"amount":9.9,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.certifications | - | `[{"name":"ISO 27001","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.trust_center | - | https://simplybook.me/en/legal/security |

## Capabilities (Appointment Booking)

| Capability | Setmore | SimplyBook.me |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas cloud POS | Saas cloud POS |
| Upfront deposit payment collection stripe paypal | ✓ | ✓ |
| Staff roster and multi location routing | ✓ | ✓ |
| Group class and capacity management | ✓ | ✓ |
| SMS text message reminders and confirmations | ✓ | ✓ |
| Recurring subscriptions and membership packages | ✓ | ✓ |
| Physical POS hardware terminal sync | - | ✓ |
| Instagram google reserve with google sync | ✓ | ✓ |
| HIPAA compliance medical routing | ✓ | ✓ |
| Two way calendar sync google outlook | ✓ | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | ✓ |
| Pricing model | Flat subscription | Flat subscription |

*Source: vioscaleAI. Generated 2026-10-16T18:31:58.848Z. "-" = undocumented, not absent.*