# Service Fusion vs Zuper

**Leader by vioscaleAI score:** Service Fusion

| Attribute | Service Fusion | Zuper |
|---|---|---|
| **vioscaleAI score** | 51.6 (60% (medium)) | 40.2 (45% (low)) |
| content.faq | `[{"answer":"An all-in-one field service management system that enables service-based businesses to optimize routing and dispatch, generate estimates and invoices, track technician locations, manage customer relationships, and process payments from the field. It is indexed under Field Service Management Software.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What is Service Fusion?","confidence":0.6},{"answer":"Service Fusion is a paid product; published pricing starts at $225 per month. It is sold across 3 plans (Starter, Plus and Pro). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.servicefusion.com/","question":"How much does Service Fusion cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Service Fusion. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What platforms does Service Fusion support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Service Fusion, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"Can Service Fusion be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Service Fusion, including QuickBooks, ZyraTalk, Acorn Finance, pulseM, Customer Lobby, GuildQuality, Stripe and Profit Rhino. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What does Service Fusion integrate with?","confidence":0.6}]` | `[{"answer":"A job management platform that helps contractors coordinate field operations, manage estimates and work orders, handle invoicing and payments, and integrate with accounting and business tools. It is indexed under Field Service Management Software.","source":"https://www.zuper.co","question":"What is Zuper?","confidence":0.6},{"answer":"Zuper does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.zuper.co","question":"How much does Zuper cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Zuper. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.zuper.co","question":"What platforms does Zuper support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zuper, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zuper.co","question":"Can Zuper be self-hosted?","confidence":0.6},{"answer":"We have confirmed 27 integrations for Zuper, including HubSpot, Hover, ABC Supply, EagleView, QXO, RepCard, SRS Distribution and RoofScope, plus 19 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.zuper.co","question":"What does Zuper integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Zuper. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zuper not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.zuper.co/compliance","question":"What security certifications does Zuper have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based field service management software that helps service businesses organize scheduling, dispatching, estimates, invoicing, mobile payments, and customer interactions across office and field operations. | A unified platform for managing field service operations that consolidates scheduling, communications, payments, and fleet tracking in a single AI-powered system, replacing multiple disconnected tools. |
| features.capabilities | `{"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"mobile_offline":true,"target_segment":"smb","self_scheduling":false,"invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"good_better_best_multi_option_pricebook_quoting":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"recurring_service_maintenance_agreement_auto_billing":true}` | `{"quoting":true,"inventory":true,"trade_focus":"specialty","work_orders":true,"gps_tracking":true,"pricing_model":"quote","dispatch_board":true,"target_segment":"smb","invoicing_payments":true,"accounting_integration":true}` |
| integrations.count | 6 | 60 |
| integrations.list | `[{"name":"QuickBooks"},{"name":"ZyraTalk"},{"name":"Acorn Finance"},{"name":"pulseM"},{"name":"Customer Lobby"},{"name":"GuildQuality"},{"name":"Stripe"},{"name":"Profit Rhino","native":true}]` | `[{"name":"HubSpot"},{"name":"Hover"},{"name":"ABC Supply"},{"name":"EagleView"},{"name":"QXO"},{"name":"RepCard"},{"name":"SRS Distribution"},{"name":"RoofScope"},{"name":"GAF QuickMeasure"},{"name":"Avalara"},{"name":"Clyr"},{"name":"Freshdesk"},{"name":"Zoho Books"},{"name":"Xero"},{"name":"Zoho"},{"name":"Zendesk"},{"name":"Wisetack"},{"name":"SurveyMonkey"},{"name":"Stripe"},{"name":"Slack"},{"name":"Salesforce"},{"name":"Sage Intacct"},{"name":"QuickBooks"},{"name":"Microsoft Teams"},{"name":"Jotform"},{"name":"Field Nation"},{"name":"Concur"},{"name":"HubSpot Sales Hub","native":true,"category":"crm","direction":"bidirectional"},{"name":"HubSpot Service Hub","native":true,"category":"crm","direction":"bidirectional"},{"name":"Zoho CRM","native":true,"category":"crm","direction":"bidirectional"}]` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$225/month; $192/month with annual billing (15% discount)","features":["Customer Management","Estimates & Jobs","Schedule & Dispatching","QuickBooks Integration","Invoicing & Payment Processing","Project Management & Reporting","Text Messaging Alerts","Estimate Options","Company Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":225,"period":"month","currency":"USD"}],"description":"Basic scheduling, dispatch, and customer management","contactSales":false},{"free":false,"name":"Plus","summary":"$350/month; $298/month with annual billing (15% discount). Most popular.","features":["All Starter features","Job Photo Uploads","Inventory Management","Job Costing","Integrated Voice & Text","Company Reviews","Up to 3 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":350,"period":"month","currency":"USD"}],"description":"Adds inventory management, job costing, and photo uploads","contactSales":false},{"free":false,"name":"Pro","summary":"$575/month; $489/month with annual billing (15% discount)","features":["All Starter & Plus features","Open API Integration","Custom Documents","eSign Documents","Customer Web Portal","Progress Billing & Recurring Invoicing","Company Reviews","Up to 5 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":575,"period":"month","currency":"USD"}],"description":"Adds eSignatures, customer web portals, and recurring invoicing","contactSales":false}],"addOns":[{"name":"ServiceCall.ai"},{"name":"GPS Fleet Tracking"}],"summary":"From $225/month (or $192/month with annual billing). Unlimited users on all plans. No free tier.","currency":"USD","freeTier":false,"sourceUrl":"https://www.servicefusion.com/","retrievedAt":"2026-08-04T08:43:23.678Z","startingPrice":{"amount":225,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"quote","freeTier":false,"sourceUrl":"https://www.zuper.co","retrievedAt":"2026-08-13T16:56:28.736Z"}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | quote |
| pricing.price_level | high | unknown |
| pricing.transparent | yes | no |
| reliability.status_page | yes | yes |
| security.gdpr | - | yes |
| security.iso27001 | - | yes |

## Capabilities (Field Service Management Software)

| Capability | Service Fusion | Zuper |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | Specialty (pest, landscaping, appliance) |
| **Platform** |  |  |
| Mobile app with offline mode | ✓ | - |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | ✗ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✗ | - |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | - |
| SOC 2 Type II | - | - |
| **Pricing** |  |  |
| Pricing model | - | Quote / contact sales |
| **Market** |  |  |
| Target segment | SMB / growing contractor | SMB / growing contractor |

*Source: vioscaleAI. Generated 2026-10-16T21:00:28.928Z. "-" = undocumented, not absent.*