# Service Fusion vs Workiz

**Leader by vioscaleAI score:** Service Fusion

| Attribute | Service Fusion | Workiz |
|---|---|---|
| **vioscaleAI score** | 51.6 (60% (medium)) | 38 (33% (low)) |
| content.faq | `[{"answer":"An all-in-one field service management system that enables service-based businesses to optimize routing and dispatch, generate estimates and invoices, track technician locations, manage customer relationships, and process payments from the field. It is indexed under Field Service Management Software.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What is Service Fusion?","confidence":0.6},{"answer":"Service Fusion is a paid product; published pricing starts at $225 per month. It is sold across 3 plans (Starter, Plus and Pro). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.servicefusion.com/","question":"How much does Service Fusion cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Service Fusion. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What platforms does Service Fusion support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Service Fusion, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"Can Service Fusion be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Service Fusion, including QuickBooks, ZyraTalk, Acorn Finance, pulseM, Customer Lobby, GuildQuality, Stripe and Profit Rhino. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What does Service Fusion integrate with?","confidence":0.6}]` | `[{"answer":"A cloud-based business management system for home service trades that automates job dispatch, invoicing, payment processing, and customer communication through AI-assisted features and mobile capabilities. It is indexed under Field Service Management Software.","source":"https://www.workiz.com/blog/tips-tricks/house-cleaning-cost-pricing-guide/","question":"What is Workiz?","confidence":0.6},{"answer":"Workiz does not publish its prices. Pricing is quoted on request, across 3 plans (Standard, Pro and Ultimate), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.workiz.com/","question":"How much does Workiz cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Workiz. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.workiz.com/blog/tips-tricks/house-cleaning-cost-pricing-guide/","question":"What platforms does Workiz support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Workiz, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.workiz.com/blog/tips-tricks/house-cleaning-cost-pricing-guide/","question":"Can Workiz be self-hosted?","confidence":0.6},{"answer":"We have confirmed 20 integrations for Workiz, including QuickBooks, Google Calendar, Google Reserve, Zapier, Thumbtack, Angi, Linxup and CompanyCam, plus 12 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.workiz.com/blog/tips-tricks/house-cleaning-cost-pricing-guide/","question":"What does Workiz integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 for Workiz. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Workiz not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.workiz.com/trust-center/","question":"What security certifications does Workiz have?","confidence":0.7},{"answer":"Workiz is available in the United States. Its primary market is the United States. The vendor is headquartered in the United States.","source":"https://www.workiz.com/blog/tips-tricks/house-cleaning-cost-pricing-guide/","question":"Where is Workiz available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based field service management software that helps service businesses organize scheduling, dispatching, estimates, invoicing, mobile payments, and customer interactions across office and field operations. | A field service management platform that handles lead capture, job scheduling, dispatching, invoicing, and payment collection for home service teams. Includes mobile apps, online booking, fleet tracking, and integrations with accounting software. |
| features.capabilities | `{"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"mobile_offline":true,"target_segment":"smb","self_scheduling":false,"invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"good_better_best_multi_option_pricebook_quoting":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"recurring_service_maintenance_agreement_auto_billing":true}` | `{"pci":true,"soc2":false,"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true}` |
| integrations.count | 6 | 10 |
| integrations.list | `[{"name":"QuickBooks"},{"name":"ZyraTalk"},{"name":"Acorn Finance"},{"name":"pulseM"},{"name":"Customer Lobby"},{"name":"GuildQuality"},{"name":"Stripe"},{"name":"Profit Rhino","native":true}]` | `[{"name":"QuickBooks"},{"name":"Google Calendar"},{"name":"Google Reserve"},{"name":"Zapier"},{"name":"Thumbtack"},{"name":"Angi"},{"name":"Linxup"},{"name":"CompanyCam"},{"name":"JB Warranties"},{"name":"Sunbit"},{"name":"Wisetack"},{"name":"Dispatch.me"},{"name":"NiceJob"},{"name":"SearchKings"},{"name":"Nexa"},{"name":"HouseHappy"},{"name":"Intuit QuickBooks","native":true,"category":"accounting"},{"name":"Angi Leads","native":true,"category":"lead_generation"},{"name":"OpenAI","native":true,"category":"ai_services"},{"name":"AssemblyAI","native":true,"category":"transcription"},{"name":"Ultimate.ai","native":true,"category":"chatbot"},{"name":"Mailchimp","native":true,"category":"email_marketing"},{"name":"QuickBooks Online","native":true,"category":"accounting","direction":"bidirectional"}]` |
| market.availability | - | `{"primaryMarkets":["US","CA"],"availabilityScope":"regional","availableCountries":["US","CA"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$225/month; $192/month with annual billing (15% discount)","features":["Customer Management","Estimates & Jobs","Schedule & Dispatching","QuickBooks Integration","Invoicing & Payment Processing","Project Management & Reporting","Text Messaging Alerts","Estimate Options","Company Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":225,"period":"month","currency":"USD"}],"description":"Basic scheduling, dispatch, and customer management","contactSales":false},{"free":false,"name":"Plus","summary":"$350/month; $298/month with annual billing (15% discount). Most popular.","features":["All Starter features","Job Photo Uploads","Inventory Management","Job Costing","Integrated Voice & Text","Company Reviews","Up to 3 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":350,"period":"month","currency":"USD"}],"description":"Adds inventory management, job costing, and photo uploads","contactSales":false},{"free":false,"name":"Pro","summary":"$575/month; $489/month with annual billing (15% discount)","features":["All Starter & Plus features","Open API Integration","Custom Documents","eSign Documents","Customer Web Portal","Progress Billing & Recurring Invoicing","Company Reviews","Up to 5 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":575,"period":"month","currency":"USD"}],"description":"Adds eSignatures, customer web portals, and recurring invoicing","contactSales":false}],"addOns":[{"name":"ServiceCall.ai"},{"name":"GPS Fleet Tracking"}],"summary":"From $225/month (or $192/month with annual billing). Unlimited users on all plans. No free tier.","currency":"USD","freeTier":false,"sourceUrl":"https://www.servicefusion.com/","retrievedAt":"2026-08-04T08:43:23.678Z","startingPrice":{"amount":225,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","features":["Scheduling","Invoices & Estimates","Online Payments","5 Automations","Service areas","Built-in reports","Client management","Custom fields","Subcontractors management","QuickBooks Online"],"minSeats":5,"commitment":"monthly","description":"The essential tools to grow and boost efficiency.","contactSales":true},{"free":false,"name":"Pro","features":["Everything in Standard, plus:","Performance pay","10 Automations","Genius leads","Genius scheduling","Custom reports"],"minSeats":5,"commitment":"monthly","description":"The perfect plan with AI tools and enhanced automations.","contactSales":true},{"free":false,"name":"Ultimate","features":["Everything in Pro, plus:","Service plans","30 Automations","Sales proposals"],"commitment":"monthly","description":"The complete plan built for mid-size and large companies with multiple crews and locations.","contactSales":true}],"summary":"Monthly subscription with first 5 users included in base plans. Free trial available.","freeTier":false,"sourceUrl":"https://www.workiz.com/","retrievedAt":"2026-08-04T08:43:56.753Z","billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | high | unknown |
| pricing.transparent | yes | no |
| reliability.status_page | yes | - |
| security.certifications | - | `[{"name":"ISO-27001","status":"active"}]` |
| security.iso27001 | - | yes |
| security.trust_center | - | https://www.workiz.com/trust-center/ |

## Capabilities (Field Service Management Software)

| Capability | Service Fusion | Workiz |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | ✓ | ✗ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | ✗ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✗ | ✓ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | ✓ |
| SOC 2 Type II | - | ✗ |
| **Pricing** |  |  |
| Pricing model | - | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | SMB / growing contractor |

*Source: vioscaleAI. Generated 2026-10-16T19:29:13.619Z. "-" = undocumented, not absent.*