# Service Fusion vs VioTrade

| Attribute | Service Fusion | VioTrade |
|---|---|---|
| **vioscaleAI score** | 51.6 (60% (medium)) | 55.3 (30% (low)) |
| content.faq | `[{"answer":"An all-in-one field service management system that enables service-based businesses to optimize routing and dispatch, generate estimates and invoices, track technician locations, manage customer relationships, and process payments from the field. It is indexed under Field Service Management Software.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What is Service Fusion?","confidence":0.6},{"answer":"Service Fusion is a paid product; published pricing starts at $225 per month. It is sold across 3 plans (Starter, Plus and Pro). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.servicefusion.com/","question":"How much does Service Fusion cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Service Fusion. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What platforms does Service Fusion support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Service Fusion, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"Can Service Fusion be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Service Fusion, including QuickBooks, ZyraTalk, Acorn Finance, pulseM, Customer Lobby, GuildQuality, Stripe and Profit Rhino. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What does Service Fusion integrate with?","confidence":0.6}]` | `[{"answer":"VioTrade is software for UK tradesmen that automates paperwork and streamlines operations through AI-powered tools for quoting, invoicing, job management, website building, and CRM. It is indexed under Field Service Management Software.","source":"https://viotrade.co.uk","question":"What is VioTrade?","confidence":0.75},{"answer":"VioTrade offers a free tier, so you can start without paying. Paid plans start at £20 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.viotrade.co.uk/pricing","question":"Is VioTrade free?","confidence":0.75},{"answer":"We have confirmed browser-based access to VioTrade. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.viotrade.co.uk/pricing","question":"What platforms does VioTrade support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for VioTrade, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.viotrade.co.uk/pricing","question":"Can VioTrade be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for VioTrade, including Xero, Stripe, Facebook, Instagram and Google Business Profile. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://viotrade.co.uk","question":"What does VioTrade integrate with?","confidence":0.75},{"answer":"We have independently confirmed GDPR for VioTrade. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as VioTrade not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.viotrade.co.uk/privacy-policy","question":"What security certifications does VioTrade have?","confidence":0.7},{"answer":"VioTrade is available in the United Kingdom. Its primary market is the United Kingdom. The vendor is headquartered in the United Kingdom.","source":"https://www.viotrade.co.uk/pricing","question":"Where is VioTrade available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based field service management software that helps service businesses organize scheduling, dispatching, estimates, invoicing, mobile payments, and customer interactions across office and field operations. | VioTrade is software for UK tradesmen that automates paperwork and streamlines operations through AI-powered tools for quoting, invoicing, job management, website building, and CRM. |
| features.capabilities | `{"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"mobile_offline":true,"target_segment":"smb","self_scheduling":false,"invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"good_better_best_multi_option_pricebook_quoting":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"recurring_service_maintenance_agreement_auto_billing":true}` | `{"pci":true,"soc2":false,"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":true,"target_segment":"solo","self_scheduling":false,"invoicing_payments":true,"accounting_integration":true}` |
| integrations.count | 6 | 14 |
| integrations.list | `[{"name":"QuickBooks"},{"name":"ZyraTalk"},{"name":"Acorn Finance"},{"name":"pulseM"},{"name":"Customer Lobby"},{"name":"GuildQuality"},{"name":"Stripe"},{"name":"Profit Rhino","native":true}]` | `[{"name":"Xero","native":true,"category":"accounting","direction":"outbound"},{"name":"Sage Accounting","native":true,"category":"accounting","direction":"outbound"},{"name":"Stripe","native":true,"category":"payments","direction":"outbound"}]` |
| market.availability | - | `{"primaryMarkets":["GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| media.screenshots | - | `[{"url":"https://cdn.vioscale.ai/vendor-media/8eb9a677-2fc7-409a-9d88-f6cc6758d6eb/viotrade/b514672f-2b59-4e34-9c0d-9af795e53ce1.png","caption":"VioTrade logo"}]` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$225/month; $192/month with annual billing (15% discount)","features":["Customer Management","Estimates & Jobs","Schedule & Dispatching","QuickBooks Integration","Invoicing & Payment Processing","Project Management & Reporting","Text Messaging Alerts","Estimate Options","Company Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":225,"period":"month","currency":"USD"}],"description":"Basic scheduling, dispatch, and customer management","contactSales":false},{"free":false,"name":"Plus","summary":"$350/month; $298/month with annual billing (15% discount). Most popular.","features":["All Starter features","Job Photo Uploads","Inventory Management","Job Costing","Integrated Voice & Text","Company Reviews","Up to 3 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":350,"period":"month","currency":"USD"}],"description":"Adds inventory management, job costing, and photo uploads","contactSales":false},{"free":false,"name":"Pro","summary":"$575/month; $489/month with annual billing (15% discount)","features":["All Starter & Plus features","Open API Integration","Custom Documents","eSign Documents","Customer Web Portal","Progress Billing & Recurring Invoicing","Company Reviews","Up to 5 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":575,"period":"month","currency":"USD"}],"description":"Adds eSignatures, customer web portals, and recurring invoicing","contactSales":false}],"addOns":[{"name":"ServiceCall.ai"},{"name":"GPS Fleet Tracking"}],"summary":"From $225/month (or $192/month with annual billing). Unlimited users on all plans. No free tier.","currency":"USD","freeTier":false,"sourceUrl":"https://www.servicefusion.com/","retrievedAt":"2026-08-04T08:43:23.678Z","startingPrice":{"amount":225,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"name":"Business Pro","summary":"£20/month base (£10/month with summer sale code 'SUMMERSALE50'), plus £10/month per additional team member. Annual billing saves 2 months.","features":["AI Voice Agent - quote and invoice by speaking","AI Website Builder (90 seconds)","Full Lead Management (500/mo) + CRM","Job Management, Calendar & Photos","Projects - group jobs, quotes & invoices with phases, budgets & stage invoicing","Quotes, Estimates & Invoices (1000/mo)","AI Receipt Scanning + Expense Tracking","AI-Generated RAMS Documents (10/mo)","Online Payments (card + bank transfer)","Customer Text Message Updates (50/mo)","Embeddable Lead Capture Widget","5000 Emails per Month","VAT Management & Quarterly Reports","Profit & Loss Reports + Xero CSV Export","Multi-page Website with CMS Editing","20 GB Storage","Custom Domain + SSL","Free .co.uk Domain (yearly plans)","Team Management with role-based access","Mobile App (iOS & Android, full offline support)","AI Help Chat","Blog & CMS","Purchase Orders"],"minSeats":1,"components":[{"kind":"fixed","amount":20,"period":"month","currency":"GBP"}],"description":"Everything you need to run your trade business - website, CRM, AI, the lot.","includedLimits":{"leads":"500/mo","emails":"5000/mo","storage":"20 GB","text_messages":"50/mo","rams_documents":"10/mo","quotes_estimates_invoices":"1000/mo"}}],"summary":"From £20/month. 14-day free trial, no credit card required.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.viotrade.co.uk/pricing","retrievedAt":"2026-08-04T15:33:42.066Z","freeTrialDays":14,"startingPrice":{"amount":10,"period":"month","currency":"GBP"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | high | unknown |
| pricing.starting_price | - | `{"amount":20,"currency":"GBP"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| resources.changelog | - | https://www.viotrade.co.uk/whats-new |
| security.gdpr | - | yes |
| security.pci | - | yes |

## Capabilities (Field Service Management Software)

| Capability | Service Fusion | VioTrade |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | ✓ | ✓ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✗ |
| Inventory / parts management | ✗ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✗ | ✗ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | ✓ |
| SOC 2 Type II | - | ✗ |
| **Pricing** |  |  |
| Pricing model | - | Per user |
| **Market** |  |  |
| Target segment | SMB / growing contractor | Solo / owner-operator |

*Source: vioscaleAI. Generated 2026-10-16T19:29:57.422Z. "-" = undocumented, not absent.*