# Rootly vs Spike.sh

**Leader by vioscaleAI score:** Rootly

| Attribute | Rootly | Spike.sh |
|---|---|---|
| **vioscaleAI score** | 77 (72% (medium)) | 56.4 (50% (medium)) |
| content.faq | `[{"answer":"An AI-native incident management platform that integrates with your monitoring, code, and infrastructure to help teams quickly detect, manage, and resolve incidents. Includes incident response coordination, on-call scheduling, and automated status pages. It is indexed under Incident Management.","source":"https://rootly.com","question":"What is Rootly?","confidence":0.6},{"answer":"Rootly offers a free tier, so you can start without paying. Paid plans start at $20 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://rootly.com/pricing","question":"Is Rootly free?","confidence":0.6},{"answer":"Rootly supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://rootly.com","question":"What platforms does Rootly support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Rootly, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://rootly.com","question":"Can Rootly be self-hosted?","confidence":0.6},{"answer":"We have confirmed 31 integrations for Rootly, including Slack, AWS CloudWatch, AWS EventBridge, Datadog, GitHub, Notion, Terraform and Zoom, plus 23 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://rootly.com","question":"What does Rootly integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Rootly. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Rootly not holding them. Always confirm compliance directly before you rely on it.","source":"https://rootly.com/security","question":"What security certifications does Rootly have?","confidence":0.7},{"answer":"Rootly is available worldwide. Its primary market is the United States.","source":"https://rootly.com/pricing","question":"Where is Rootly available?","confidence":0.5}]` | `[{"answer":"A SaaS platform that centralizes incident alerts from multiple sources (phone, SMS, email, chat), manages on-call team rotations and escalations, and coordinates incident response through team collaboration tools and automated workflows. It is indexed under Incident Management.","source":"https://spike.sh/pricing","question":"What is Spike.sh?","confidence":0.6},{"answer":"Spike.sh offers a free tier, so you can start without paying. Paid plans start at $7 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://spike.sh/pricing","question":"Is Spike.sh free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Spike.sh. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://spike.sh/pricing","question":"What platforms does Spike.sh support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Spike.sh, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://spike.sh/pricing","question":"Can Spike.sh be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for Spike.sh, including Slack, Microsoft Teams, Discord, WhatsApp, Telegram, JIRA, ClickUp and Linear, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://spike.sh/pricing","question":"What does Spike.sh integrate with?","confidence":0.6},{"answer":"Spike.sh is available worldwide. Its primary market is the United States.","source":"https://spike.sh/pricing","question":"Where is Spike.sh available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based platform for managing incidents and on-call rotations, with AI-powered automation to accelerate response and resolution. Teams coordinate incidents through Slack or Teams, and automated tools create incident documentation and retrospectives. | An incident management and on-call platform that automatically notifies your team when issues arise through phone, SMS, Slack, and other channels. It helps teams triage, coordinate, and resolve incidents faster with AI assistance and integrations to monitoring and ticketing tools. |
| features.capabilities | `{"deployment_model":"saas","slack_integration":true,"post_mortem_generation":true,"microsoft_teams_integration":true}` | `{"pricing_model":"per_responder_seat","deployment_model":"saas","slack_integration":true,"microsoft_teams_integration":true}` |
| integrations.count | 33 | 111 |
| integrations.list | `[{"name":"Slack"},{"name":"AWS CloudWatch"},{"name":"AWS EventBridge"},{"name":"Datadog"},{"name":"GitHub"},{"name":"Notion"},{"name":"Terraform"},{"name":"Zoom"},{"name":"Google Cloud"},{"name":"Prometheus Alertmanager"},{"name":"Azure OpenAI"},{"name":"Google Gemini"},{"name":"Mistral AI"},{"name":"OpenAI"},{"name":"Superplane"},{"name":"Zapier"},{"name":"Pylon"},{"name":"Webex"},{"name":"Checkly"},{"name":"Chronosphere"},{"name":"StatusCake"},{"name":"uptime.com"},{"name":"Confluence Cloud"},{"name":"HashiCorp Vault"},{"name":"Looker"},{"name":"Zendesk"},{"name":"Claude"},{"name":"Backstage"},{"name":"Microsoft Teams","native":true,"category":"chat","direction":"bidirectional"},{"name":"Jira","native":true},{"name":"Cortex","native":true,"direction":"inbound"},{"name":"Microsoft Intune","native":true},{"name":"Linear","native":true,"category":"issue_tracking","direction":"bidirectional"},{"name":"Jira Cloud","native":true,"category":"issue_tracking","direction":"bidirectional"},{"name":"PagerDuty","native":true,"category":"on_call","direction":"bidirectional"},{"name":"ServiceNow","native":true,"category":"itsm","direction":"bidirectional"},{"name":"Google Docs","native":true,"category":"documentation","direction":"outbound"},{"name":"SharePoint","native":true,"category":"documentation","direction":"outbound"},{"name":"Dropbox Paper","native":true,"category":"documentation","direction":"outbound"},{"name":"Quip","native":true,"category":"documentation","direction":"outbound"},{"name":"Airtable","native":true,"category":"database","direction":"bidirectional"},{"name":"AWS SNS","native":true,"category":"infrastructure","direction":"outbound"},{"name":"Upwind","native":true,"category":"security","direction":"inbound"},{"name":"Scribe","native":true,"category":"transcription","direction":"inbound"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"WhatsApp"},{"name":"Telegram"},{"name":"JIRA"},{"name":"ClickUp"},{"name":"Linear"},{"name":"Google Meet"},{"name":"Webhooks"},{"name":"Email"},{"name":"Datadog","native":true,"category":"monitoring","direction":"inbound"},{"name":"Sentry","native":true,"category":"monitoring","direction":"inbound"},{"name":"Splunk","native":true,"category":"monitoring","direction":"inbound"},{"name":"Elastic Cloud","native":true,"category":"monitoring","direction":"inbound"},{"name":"AWS","native":true,"category":"cloud","direction":"inbound"},{"name":"Google Cloud","native":true,"category":"cloud","direction":"inbound"},{"name":"Microsoft Azure","native":true,"category":"cloud","direction":"inbound"},{"name":"Oracle Cloud","native":true,"category":"cloud","direction":"inbound"},{"name":"MongoDB Atlas","native":true,"category":"database","direction":"inbound"},{"name":"GitHub Workflow","native":true,"category":"ci_cd","direction":"inbound"},{"name":"Jenkins","native":true,"category":"ci_cd","direction":"inbound"},{"name":"Zendesk","native":true,"category":"support","direction":"inbound"},{"name":"Zapier","native":true,"category":"automation","direction":"bidirectional"},{"name":"Webhook","native":true,"category":"integration","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"IN","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","summary":"$20/user/mo","features":["Response with Slack","@Rootly AI Chat","AI Similar Incidents","AI Scribe Meeting Bot","Retrospectives","Status Page","Mobile App","Advanced Metrics & Insights","SSO + SAML"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":20,"period":"month","currency":"USD"}],"description":"Incident management for growing companies","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Everything in Essentials","Custom and Dynamic Forms","Custom Incident Types","Private Incidents","Native Secrets Management","Custom Data Retention & Session Timeout","Audit Logs","Advanced Workflows","SSO + SAML + SCIM","Alert Grouping and Noise Reduction","Schedule Gap Detection & Fallback","Sync to Slack User Groups","Support for China","Dynamic Escalation Paths","Custom Alert Fields and Labels"],"description":"Custom features and support for enterprise scale","contactSales":true}],"summary":"From $20/user/mo. Free 14-day trial. Startups with <100 employees, <$50M raised, <5 years old qualify for up to 50% discount.","currency":"USD","freeTier":true,"sourceUrl":"https://rootly.com/pricing","retrievedAt":"2026-08-19T13:14:40.471Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":20,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$7/user/month","features":["100 total alerts on Phone and SMS","WhatsApp and Telegram alerts","ChatOps with Slack and Discord","On-Call Scheduling","Live Call Routing (limited)","Status Page","Unlimited Slack, Teams, Discord alerts","Email support"],"components":[{"kind":"per_unit","unit":"user","amount":7,"period":"month","currency":"USD"}],"description":"For small teams setting up their first on-call rotation","contactSales":false,"includedLimits":{"incoming_calls":"5/month","phone_sms_alerts":"100/month","on_call_schedules":"1"}},{"free":false,"name":"Business","summary":"$14/user/month","features":["Unlimited alerts on Phone and SMS","Everything in Starter plan","Multiple Teams (workspace)","Live Call Routing (Unlimited)","Trigger external scripts","Incident Context","Jira, ClickUp, Linear integration","War rooms (video conferencing)","Private status pages","Email and live chat support"],"components":[{"kind":"per_unit","unit":"user","amount":14,"period":"month","currency":"USD"}],"description":"For scaling teams running multiple services and rotations","contactSales":false,"includedLimits":{"phone_sms_alerts":"Unlimited"}},{"free":false,"name":"Enterprise","summary":"Contact Sales","features":["Everything in Business plan","SSO (Single Sign-On)","Dedicated support channel","Live call routing managed by provider","Tailored incident insights"],"description":"For organisations needing managed partnership support","contactSales":true}],"summary":"From $7/user/month. 14-day free trial.","currency":"USD","freeTier":false,"sourceUrl":"https://spike.sh/pricing","retrievedAt":"2026-09-21T11:29:40.770Z","freeTrialDays":14,"startingPrice":{"unit":"user","amount":7,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":20,"currency":"USD"}` | `{"amount":7,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://rootly.com/blog/dora-compliance-checklist | https://spike.sh/security |

## Capabilities (Incident Management)

| Capability | Rootly | Spike.sh |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas | Saas |
| Slack integration | ✓ | ✓ |
| Microsoft teams integration | ✓ | ✓ |
| Auto channel creation | - | - |
| Zoom meet bridge automation | - | - |
| Automated runbooks | - | - |
| Post mortem generation | ✓ | - |
| Jira linear two way sync | - | - |
| Pagerduty opsgenie sync | - | - |
| Mttr analytics dashboard | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | Per responder seat |

*Source: vioscaleAI. Generated 2026-10-16T00:56:02.942Z. "-" = undocumented, not absent.*