# RingCentral Video vs Zoom

| Attribute | RingCentral Video | Zoom |
|---|---|---|
| **vioscaleAI score** | 63.1 (51% (medium)) | 64.4 (72% (medium)) |
| content.faq | `[{"answer":"Cloud-based video meeting service with AI-powered live transcription, automated meeting notes, intelligent meeting summaries, and smart invitations. Integrates with team messaging and calendar systems across desktop, web, and mobile platforms with enterprise-grade security. It is indexed under Video Conferencing.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"What is RingCentral Video?","confidence":0.6},{"answer":"RingCentral Video offers a free tier, so you can start without paying. Paid plans are also available: RingCentral Video Pro, RingCentral Video Pro+ and RingEX. Pricing changes often, so verify at source before relying on it.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"Is RingCentral Video free?","confidence":0.6},{"answer":"RingCentral Video supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"What platforms does RingCentral Video support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for RingCentral Video, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"Can RingCentral Video be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for RingCentral Video, including Salesforce, HubSpot, Zendesk, Microsoft Teams, Google Workspace, Microsoft 365, Outlook and Google Calendar. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"What does RingCentral Video integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for RingCentral Video. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as RingCentral Video not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.ringcentral.com/ca/en/legal/taxes-and-fees/taxes-and-compliance.html","question":"What security certifications does RingCentral Video have?","confidence":0.6},{"answer":"RingCentral Video is available in the United Kingdom, the United States and Canada. Its primary markets are the United Kingdom and the United States.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"Where is RingCentral Video available?","confidence":0.75}]` | `[{"answer":"Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. It is indexed under Collaboration Software.","source":"https://zoom.us/pricing/education","question":"What is Zoom?","confidence":0.6},{"answer":"Zoom offers a free tier, so you can start without paying. Paid plans are also available: School and Campus, School and Campus Plus and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://zoom.us/pricing/education","question":"Is Zoom free?","confidence":0.6},{"answer":"Zoom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://zoom.us/pricing/education","question":"What platforms does Zoom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://zoom.us/pricing/education","question":"Can Zoom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoom, including Skype for Business (Lync), Learning Tools Interoperability (LTI) and Third-party applications via App Marketplace. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zoom.us/pricing/education","question":"What does Zoom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Zoom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoom not holding them. Always confirm compliance directly before you rely on it.","source":"https://explore.zoom.us/de/trust/resources/vendor-relations/","question":"What security certifications does Zoom have?","confidence":0.7},{"answer":"Zoom is available worldwide. Its primary markets are the United States and Canada.","source":"https://zoom.us/pricing/education","question":"Where is Zoom available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A business communications platform that logs and analyzes phone call data, enabling organizations to track productivity, monitor costs, and gain insights into customer interactions through integration with customer management systems. | A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments. |
| features.capabilities | `{"ai_assistant":true,"browser_join":true,"breakout_rooms":true,"hipaa_available":true,"live_transcription":true}` | `{"soc2":true,"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"webinar_mode":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"hipaa_available":true,"max_participants":"300-500+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 500 | 2 |
| integrations.list | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"Microsoft Teams"},{"name":"Google Workspace"},{"name":"Microsoft 365"},{"name":"Outlook"},{"name":"Google Calendar"}]` | `[{"name":"Skype for Business (Lync)"},{"name":"Learning Tools Interoperability (LTI)"},{"name":"Third-party applications via App Marketplace"},{"name":"Microsoft 365","native":true},{"name":"Google","native":true}]` |
| market.availability | `{"primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":["GB","US","CA"],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"freemium","plans":[{"free":true,"name":"RingCentral Video Pro","summary":"Free tier","contactSales":false},{"free":false,"name":"RingCentral Video Pro+","contactSales":false},{"free":false,"name":"RingEX","features":["Unlimited VoIP calls and conference calls within US and Canada","Main company-level phone number (toll-free or local)","Additional phone numbers available for additional fee","Fax capabilities"],"description":"Bundled communications suite including video, calling, and fax","contactSales":false}],"freeTier":true,"sourceUrl":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","retrievedAt":"2026-08-19T22:21:35.746Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"School and Campus","features":["Meetings up to 300 participants for 30 hours","Team Chat with direct, channel, and group messaging","Unlimited whiteboards","Screen sharing with co-annotation","Breakout rooms and polling","Automated captions and recording transcripts","Personal Meeting ID and waiting room","Virtual backgrounds and filters","Zoom Mail and Calendar","Tasks and file attachments","Streaming and reporting","Admin portal and user management","SSO and custom mail domain","REST API access"],"description":"Basic tier for schools with core meeting and chat features","contactSales":false,"includedLimits":{"participants":"300","meeting_duration_hours":"30","cloud_storage_gb_per_user":"5"}},{"free":false,"name":"School and Campus Plus","features":["All School and Campus features plus:","Zoom Phone with unlimited internal calling","Metered outbound calling within US & Canada","10GB cloud storage per user","LTI integration","Custom branding","Managed domains","Multi-region storage and media control","Device management","Language interpretations"],"description":"Mid-tier with phone service and administrative features","contactSales":false,"includedLimits":{"participants":"300","cloud_storage_gb_per_user":"10"}},{"free":false,"name":"Enterprise","features":["Meetings up to 500+ participants","Webinars up to 500 attendees","Unlimited cloud storage","Zoom Phone with unlimited calling","Conference Room Connector","Information barriers and compliance policies","Archival and data loss prevention APIs","Advanced reporting and user management"],"description":"Full-featured tier for large organizations with advanced controls","contactSales":true,"includedLimits":{"participants":"500+","webinar_attendees":"500","cloud_storage_gb_per_user":"None"}}],"freeTier":true,"sourceUrl":"https://zoom.us/pricing/education","retrievedAt":"2026-08-14T15:24:25.644Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.99 |
| reliability.status_page | - | yes |
| security.certifications | `[{"name":"HIPAA Certified","status":"active"},{"name":"GDPR Compliant","status":"active"},{"name":"HITRUST Certified","status":"active"}]` | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27701","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | - | https://explore.zoom.us/de/trust/resources/vendor-relations/ |

## Capabilities (Video Conferencing)

| Capability | RingCentral Video | Zoom |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | - | ✓ |
| Live transcription | ✓ | - |
| AI assistant | ✓ | ✓ |
| Breakout rooms | ✓ | - |
| Browser join | ✓ | ✓ |
| Pstn dial in | - | ✓ |
| Virtual backgrounds | - | - |
| SSO SAML | - | - |
| HIPAA available | ✓ | ✓ |
| SOC2 | - | ✓ |
| Open source | - | - |

*Source: vioscaleAI. Generated 2026-10-16T12:26:35.155Z. "-" = undocumented, not absent.*