# RingCentral Video vs Whereby

**Leader by vioscaleAI score:** Whereby

| Attribute | RingCentral Video | Whereby |
|---|---|---|
| **vioscaleAI score** | 63.1 (51% (medium)) | 85.5 (73% (medium)) |
| content.faq | `[{"answer":"Cloud-based video meeting service with AI-powered live transcription, automated meeting notes, intelligent meeting summaries, and smart invitations. Integrates with team messaging and calendar systems across desktop, web, and mobile platforms with enterprise-grade security. It is indexed under Video Conferencing.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"What is RingCentral Video?","confidence":0.6},{"answer":"RingCentral Video offers a free tier, so you can start without paying. Paid plans are also available: RingCentral Video Pro, RingCentral Video Pro+ and RingEX. Pricing changes often, so verify at source before relying on it.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"Is RingCentral Video free?","confidence":0.6},{"answer":"RingCentral Video supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"What platforms does RingCentral Video support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for RingCentral Video, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"Can RingCentral Video be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for RingCentral Video, including Salesforce, HubSpot, Zendesk, Microsoft Teams, Google Workspace, Microsoft 365, Outlook and Google Calendar. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"What does RingCentral Video integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for RingCentral Video. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as RingCentral Video not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.ringcentral.com/ca/en/legal/taxes-and-fees/taxes-and-compliance.html","question":"What security certifications does RingCentral Video have?","confidence":0.6},{"answer":"RingCentral Video is available in the United Kingdom, the United States and Canada. Its primary markets are the United Kingdom and the United States.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"Where is RingCentral Video available?","confidence":0.75}]` | `[{"answer":"A cloud-based video meeting service that enables entire companies to connect with unlimited user accounts per subscription, includes meeting recording and customized branding, and supports groups up to 50 people with upgradeable capacity. It is indexed under Collaboration Software.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What is Whereby?","confidence":0.6},{"answer":"Whereby offers a free tier, so you can start without paying. Paid plans start at $14.99 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Is Whereby free?","confidence":0.6},{"answer":"Whereby supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What platforms does Whereby support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Whereby, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Can Whereby be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Whereby, including Google Calendar, Microsoft Outlook, Google Docs, Trello, YouTube, Slack and Chrome. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What does Whereby integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Whereby. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Whereby not holding them. Always confirm compliance directly before you rely on it.","source":"https://whereby.com/information/security/","question":"What security certifications does Whereby have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A business communications platform that logs and analyzes phone call data, enabling organizations to track productivity, monitor costs, and gain insights into customer interactions through integration with customer management systems. | A privacy-first video conferencing API built in Europe, offering reliable video calls for teams and platforms with flexible pay-per-use billing. |
| features.capabilities | `{"ai_assistant":true,"browser_join":true,"breakout_rooms":true,"hipaa_available":true,"live_transcription":true}` | `{"soc2":true,"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"open_source":true,"ai_assistant":true,"browser_join":true,"breakout_rooms":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":false,"hipaa_available":true,"max_participants":"200","live_transcription":true,"compliance_controls":true,"virtual_backgrounds":true,"guest_external_access":true,"recording_transcription":"recording"}` |
| integrations.count | 500 | 5 |
| integrations.list | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"Microsoft Teams"},{"name":"Google Workspace"},{"name":"Microsoft 365"},{"name":"Outlook"},{"name":"Google Calendar"}]` | `[{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Docs"},{"name":"Trello"},{"name":"YouTube"},{"name":"Slack"},{"name":"Chrome"}]` |
| market.availability | `{"primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":["GB","US","CA"],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"freemium","plans":[{"free":true,"name":"RingCentral Video Pro","summary":"Free tier","contactSales":false},{"free":false,"name":"RingCentral Video Pro+","contactSales":false},{"free":false,"name":"RingEX","features":["Unlimited VoIP calls and conference calls within US and Canada","Main company-level phone number (toll-free or local)","Additional phone numbers available for additional fee","Fax capabilities"],"description":"Bundled communications suite including video, calling, and fax","contactSales":false}],"freeTier":true,"sourceUrl":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","retrievedAt":"2026-08-19T22:21:35.746Z"}` | `{"type":"usage","plans":[{"free":true,"name":"Test","summary":"Free with 2,000 participant minutes per month","features":["Up to 2,000 participant minutes per month","Developer community","Email support","Limited white labelling"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Build","summary":"$9.99/month plus $0.004 per participant minute","features":["2,000 included participant minutes per month","Additional participant minutes at $0.004 each","Session transcriptions from $0.0065 per unmuted participant minute","Custom branding","Cloud recording at $0.01 per minute","Live captions","Recording transcriptions at $0.024 per minute","Included monthly storage","Additional storage at $0.0015 per GB per day","Insights suite (analytics)","Breakout groups","Screensharing","Chat","Waiting rooms","Background effects","Remove Whereby branding","File sharing","Developer community","Email support (1 business day response)"],"components":[{"kind":"fixed","amount":9.99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"participant_minute"},"kind":"metered","amount":0.004,"currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing tailored for enterprise needs","features":["Volume discounts","Early access to new features","Implementation support","Technical Success Manager","HIPAA compliance included","Slack channel support"],"contactSales":true}],"addOns":[{"name":"HIPAA Compliance","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]},{"name":"Technical Onboarding","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]}],"summary":"Free tier with 2,000 participant minutes per month, or $9.99/month plus usage fees","currency":"USD","freeTier":true,"sourceUrl":"https://whereby.com/information/embedded/pricing","retrievedAt":"2026-10-05T12:43:25.779Z","startingPrice":{"amount":9.99,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | - | `{"amount":9.99,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | - | 99.9 |
| reliability.status_page | - | yes |
| security.certifications | `[{"name":"HIPAA Certified","status":"active"},{"name":"GDPR Compliant","status":"active"},{"name":"HITRUST Certified","status":"active"}]` | `[{"name":"ISO 27001","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | yes |
| security.pci | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | - | https://whereby.com/information/security/vdp/hof/ |

## Capabilities (Video Conferencing)

| Capability | RingCentral Video | Whereby |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | - | - |
| Live transcription | ✓ | ✓ |
| AI assistant | ✓ | ✓ |
| Breakout rooms | ✓ | ✓ |
| Browser join | ✓ | ✓ |
| Pstn dial in | - | - |
| Virtual backgrounds | - | ✓ |
| SSO SAML | - | - |
| HIPAA available | ✓ | ✓ |
| SOC2 | - | ✓ |
| Open source | - | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T12:26:36.098Z. "-" = undocumented, not absent.*