# Resy vs Zenchef

| Attribute | Resy | Zenchef |
|---|---|---|
| **vioscaleAI score** | 43.7 (59% (medium)) | 41.1 (23% (low)) |
| content.faq | `[{"answer":"A platform that enables diners to discover and book restaurant reservations globally while providing restaurants with tools to manage bookings and guest relationships. It is indexed under Restaurant POS Software.","source":"https://resy.com/","question":"What is Resy?","confidence":0.6},{"answer":"Resy is a paid product; published pricing starts at $249 per month. It is sold across 4 plans (Platform, Platform 360, Essential and Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://resy.com/","question":"How much does Resy cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Resy. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://resy.com/","question":"What platforms does Resy support?","confidence":0.6},{"answer":"Resy is available worldwide. Its primary market is Belgium.","source":"https://resy.com/","question":"Where is Resy available?","confidence":0.75}]` | `[{"answer":"Restaurant management software that centralizes reservations, table operations, and payment processing with zero commission on bookings. Features include digital seating management, guest CRM, no-show prevention, and integrations with POS systems and online channels. It is indexed under Restaurant Reservations.","source":"https://www.zenchef.com/plans","question":"What is Zenchef?","confidence":0.6},{"answer":"Zenchef is sold across 3 plans: Reserve, Manage and Grow. We have not confirmed a published price for every tier. Pricing changes often, so verify at source before relying on it.","source":"https://www.zenchef.com/plans","question":"How much does Zenchef cost?","confidence":0.6},{"answer":"Zenchef supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.zenchef.com/plans","question":"What platforms does Zenchef support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zenchef, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zenchef.com/plans","question":"Can Zenchef be self-hosted?","confidence":0.6},{"answer":"We have confirmed 28 integrations for Zenchef, including Google, Instagram, Facebook, Lightspeed, APRO POS, UnTill POS, Zelty and Trivec, plus 20 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.zenchef.com/plans","question":"What does Zenchef integrate with?","confidence":0.6},{"answer":"Zenchef is available worldwide. Its primary markets are France, Belgium, the Netherlands, Germany, Austria and Switzerland. The vendor is headquartered in France.","source":"https://www.zenchef.com/plans","question":"Where is Zenchef available?","confidence":0.75}]` |
| deployment.options | - | `{"cloud":true}` |
| description.long | A platform that enables diners to discover and book restaurant reservations globally while providing restaurants with tools to manage bookings and guest relationships. | A restaurant management platform that centralizes reservations, table assignments, and guest information by synchronizing data across multiple POS systems, online booking channels, and customer communication tools. |
| features.capabilities | `{"venue_type":"multi","reservations":true,"discovery_network_app_listing_opentable_resy":true}` | `{"pricing_model":"hybrid_saas_plus_cover_fee","deployment_model":"cloud_web_portal","no_show_credit_card_deposit_holds":true,"vip_crm_guest_profiles_and_allergy_tags":true,"sms_waitlist_and_automated_queue_updates":true,"ticketed_events_and_prepaid_tasting_menus":true,"white_label_direct_website_booking_widget":true,"visual_floor_plan_and_table_status_tracking":true,"pos_integration_real_time_spend_and_check_drops":true}` |
| integrations.count | 1 | 28 |
| integrations.list | `[{"name":"Tock"}]` | `[{"name":"Google"},{"name":"Instagram"},{"name":"Facebook"},{"name":"Lightspeed"},{"name":"APRO POS"},{"name":"UnTill POS"},{"name":"Zelty"},{"name":"Trivec"},{"name":"CarréPOS"},{"name":"Euresto"},{"name":"TCPOS"},{"name":"Nappkin"},{"name":"OneTouch"},{"name":"Jalia"},{"name":"Popina"},{"name":"MPlusKASSA"},{"name":"Apitic"},{"name":"Cashpad"},{"name":"LEO2"},{"name":"Clyo"},{"name":"6XPOS"},{"name":"Heep"},{"name":"Bookline"},{"name":"Smartbox"},{"name":"Le Petit Futé"},{"name":"Booking Shake"},{"name":"deBuik"},{"name":"Social-Deal"},{"name":"Square","native":true,"category":"pos","direction":"bidirectional"},{"name":"Pi","native":true,"category":"payments"},{"name":"HighTea","native":true,"category":"booking"},{"name":"Gault Millau","native":true,"category":"distribution"},{"name":"Workfeed","native":true,"category":"scheduling"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":["BE"],"notAvailableCountries":[]}` | `{"hqCountry":"FR","primaryMarkets":["FR","BE","NL","DE","AT","CH","ES","PT","IT"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Platform","summary":"$249/month plus 3% prepayment fee","features":["Reservation and table management","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Reservation and table management for businesses who want to take a simple approach, plus POS integrations","contactSales":false},{"free":false,"name":"Platform 360","summary":"$399/month plus 3% prepayment fee","features":["Reservation and table management","Advanced analytics dashboard","Automated guest insights","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Everything in Platform, plus more advanced analytics powering automated guest insights","contactSales":false},{"free":false,"name":"Essential","summary":"$269/month plus 3% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":269,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Essential reservation and table management, plus advanced customization and robust event ticketing tools","contactSales":false},{"free":false,"name":"Premium","summary":"$399/month plus 2% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","POS integrations","Premium phone support","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection","Customizable guest communications","Exclusive booking groups","Advanced analytics dashboard","Booking API"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":2}],"description":"Everything in Essential, plus lower prepayment fees, POS integrations, premium support, and robust experience tools","contactSales":false}],"summary":"From $249/month. Subscription pricing with monthly billing. Prepayment fees from 2-3%.","currency":"USD","freeTier":false,"sourceUrl":"https://resy.com/","retrievedAt":"2026-08-04T08:43:15.059Z","startingPrice":{"amount":249,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":false,"name":"Reserve","summary":"4% + €0.50 credit card processing fees","features":["€0 commission per cover","Website booking widget","Google Reserve","Zenchef app listing","Guest reviews","Feedback management"],"components":[{"of":"transaction","kind":"percentage","plus":{"amount":0.5,"currency":"EUR"},"rate":4}],"description":"Entry-level plan for independent restaurants starting with online reservations","contactSales":false},{"free":false,"name":"Manage","summary":"2% + €0.40 credit card processing fees","features":["All Reserve features","Table management with real-time seating","Automated waitlist","No-show prevention","Prepayments and deposits","Credit card guarantee","Advanced analytics","Instagram and Facebook reservations"],"components":[{"of":"transaction","kind":"percentage","plus":{"amount":0.4,"currency":"EUR"},"rate":2}],"description":"Advanced plan for venues reducing no-shows and maximizing occupancy","contactSales":false},{"free":false,"name":"Grow","summary":"1% + €0.20 credit card processing fees","features":["All Manage features","Multi-location management","Email marketing campaigns","Dedicated guest CRM with custom tags","Cross-venue guest insights and recommendations","Centralized reporting"],"components":[{"of":"transaction","kind":"percentage","plus":{"amount":0.2,"currency":"EUR"},"rate":1}],"description":"Comprehensive plan for restaurant groups and fine dining venues","contactSales":false}],"addOns":[{"name":"SMS Messaging","components":[{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.11,"currency":"EUR"}]},{"name":"Dedicated CRM"},{"name":"Website"},{"name":"Automated Waitlist"},{"name":"Gift Cards"},{"name":"POS Integrations"},{"name":"API Access"}],"summary":"No commission per reservation. Transaction fees 1–4% + fixed amount depending on plan. SMS and advanced features available as add-ons.","currency":"EUR","sourceUrl":"https://www.zenchef.com/plans","retrievedAt":"2026-08-24T21:52:03.006Z","billingPeriods":["month"]}` |
| pricing.free_tier | no | - |
| pricing.model | commercial | commercial |
| pricing.price_level | high | unknown |
| pricing.transparent | yes | no |
| reliability.status_page | yes | - |

## Capabilities (Restaurant Reservations)

| Capability | Resy | Zenchef |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Cloud web portal |
| Discovery network app listing opentable resy | ✓ | - |
| White label direct website booking widget | - | ✓ |
| Visual floor plan and table status tracking | - | ✓ |
| SMS waitlist and automated queue updates | - | ✓ |
| Vip CRM guest profiles and allergy tags | - | ✓ |
| Ticketed events and prepaid tasting menus | - | ✓ |
| POS integration real time spend and check drops | - | ✓ |
| No show credit card deposit holds | - | ✓ |
| Automated table turn time prediction | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | Hybrid saas plus cover fee |

*Source: vioscaleAI. Generated 2026-10-16T19:58:32.474Z. "-" = undocumented, not absent.*