# Resy vs TouchBistro

**Leader by vioscaleAI score:** TouchBistro

| Attribute | Resy | TouchBistro |
|---|---|---|
| **vioscaleAI score** | 43.7 (59% (medium)) | 49.4 (48% (low)) |
| content.faq | `[{"answer":"A platform that enables diners to discover and book restaurant reservations globally while providing restaurants with tools to manage bookings and guest relationships. It is indexed under Restaurant POS Software.","source":"https://resy.com/","question":"What is Resy?","confidence":0.6},{"answer":"Resy is a paid product; published pricing starts at $249 per month. It is sold across 4 plans (Platform, Platform 360, Essential and Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://resy.com/","question":"How much does Resy cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Resy. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://resy.com/","question":"What platforms does Resy support?","confidence":0.6},{"answer":"Resy is available worldwide. Its primary market is Belgium.","source":"https://resy.com/","question":"Where is Resy available?","confidence":0.75}]` | `[{"answer":"A point-of-sale platform for restaurants that bundles menu management, reporting, staff scheduling, table management, and 24/7 support, with optional add-ons for inventory, ordering, reservations, loyalty programs, and kitchen operations. It is indexed under Restaurant POS Software.","source":"https://www.touchbistro.com/pricing/","question":"What is TouchBistro?","confidence":0.6},{"answer":"TouchBistro is a paid product; published pricing starts at $69 per month. It is sold across 3 plans (Point of Sale, Essentials Bundle and Custom Setup). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.touchbistro.com/pricing/","question":"How much does TouchBistro cost?","confidence":0.6},{"answer":"TouchBistro supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.touchbistro.com/blog/menu-pricing-how-to-calculate-food-cost-percentage/","question":"What platforms does TouchBistro support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for TouchBistro, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.touchbistro.com/blog/menu-pricing-how-to-calculate-food-cost-percentage/","question":"Can TouchBistro be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for TouchBistro. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as TouchBistro not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.touchbistro.com/privacy-notice/","question":"What security certifications does TouchBistro have?","confidence":0.7},{"answer":"TouchBistro is available worldwide. Its primary market is the United States.","source":"https://www.touchbistro.com/pricing/","question":"Where is TouchBistro available?","confidence":0.5}]` |
| deployment.options | - | `{"cloud":true}` |
| description.long | A platform that enables diners to discover and book restaurant reservations globally while providing restaurants with tools to manage bookings and guest relationships. | A cloud-based platform that combines tableside ordering, bill management, menu controls, back-office operations including accounting and inventory, online ordering for pickup and delivery, and reservation and waitlist management in a single system designed for restaurants. |
| features.capabilities | `{"venue_type":"multi","reservations":true,"discovery_network_app_listing_opentable_resy":true}` | `{"kds":true,"pci_dss":true,"inventory":true,"venue_type":"multi","reservations":true,"pricing_model":"flat","multi_location":true,"target_segment":"smb","online_ordering":true,"hardware_ecosystem":true,"loyalty_gift_cards":true,"payment_processing":"built_in"}` |
| integrations.count | 1 | 2 |
| integrations.list | `[{"name":"Tock"}]` | `[{"name":"TouchBistro Loyalty"},{"name":"TouchBistro Marketing"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":["BE"],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Platform","summary":"$249/month plus 3% prepayment fee","features":["Reservation and table management","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Reservation and table management for businesses who want to take a simple approach, plus POS integrations","contactSales":false},{"free":false,"name":"Platform 360","summary":"$399/month plus 3% prepayment fee","features":["Reservation and table management","Advanced analytics dashboard","Automated guest insights","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Everything in Platform, plus more advanced analytics powering automated guest insights","contactSales":false},{"free":false,"name":"Essential","summary":"$269/month plus 3% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":269,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Essential reservation and table management, plus advanced customization and robust event ticketing tools","contactSales":false},{"free":false,"name":"Premium","summary":"$399/month plus 2% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","POS integrations","Premium phone support","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection","Customizable guest communications","Exclusive booking groups","Advanced analytics dashboard","Booking API"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":2}],"description":"Everything in Essential, plus lower prepayment fees, POS integrations, premium support, and robust experience tools","contactSales":false}],"summary":"From $249/month. Subscription pricing with monthly billing. Prepayment fees from 2-3%.","currency":"USD","freeTier":false,"sourceUrl":"https://resy.com/","retrievedAt":"2026-08-04T08:43:15.059Z","startingPrice":{"amount":249,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"POS","summary":"$69/month","features":["Tableside Ordering","Floor Plan & Table Management","Menu Management","Staff Management","Reporting & Analytics"],"commitment":"monthly","components":[{"kind":"fixed","amount":69,"period":"month","currency":"USD"}],"description":"Cloud-based point-of-sale system with tableside ordering, table floor management, menu management, staff administration, and reporting features.","contactSales":false},{"free":false,"name":"Essentials Bundle","summary":"$99/month, $0 upfront hardware","commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"All-inclusive solution with point-of-sale software, hardware equipment, and integrated payment processing, with no upfront hardware cost.","contactSales":false}],"summary":"From $69/month","currency":"USD","sourceUrl":"https://www.touchbistro.com/","retrievedAt":"2026-10-02T10:56:32.592Z","startingPrice":{"amount":69,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | high | high |
| pricing.starting_price | - | `{"amount":69,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.gdpr | - | yes |

## Capabilities (Restaurant POS Software)

| Capability | Resy | TouchBistro |
|---|:--:|:--:|
| **Core** |  |  |
| Venue type | Multi-concept | Multi-concept |
| **Compliance** |  |  |
| PCI DSS compliant | - | ✓ |
| EMV chip / contactless payments | - | - |
| **Reliability** |  |  |
| Offline mode | - | - |
| **Front of house** |  |  |
| Online ordering | - | ✓ |
| Reservations / waitlist | ✓ | ✓ |
| Loyalty / gift cards | - | ✓ |
| **Back of house** |  |  |
| Kitchen display system (KDS) | - | ✓ |
| Inventory management | - | ✓ |
| **Integrations** |  |  |
| Delivery integrations (DoorDash/Uber Eats/Grubhub) | - | - |
| **Hardware** |  |  |
| Proprietary hardware ecosystem (terminals/KDS) | - | ✓ |
| **Market** |  |  |
| Multi-location support | - | ✓ |
| Target segment | - | SMB / independent |
| **Payments** |  |  |
| Payment processing | - | Built-in / proprietary processor |
| **Pricing** |  |  |
| Pricing model | - | Flat monthly |

*Source: vioscaleAI. Generated 2026-10-16T20:10:28.287Z. "-" = undocumented, not absent.*