# Resy vs SpotOn

**Leader by vioscaleAI score:** SpotOn

| Attribute | Resy | SpotOn |
|---|---|---|
| **vioscaleAI score** | 43.7 (59% (medium)) | 59.3 (71% (medium)) |
| content.faq | `[{"answer":"A platform that enables diners to discover and book restaurant reservations globally while providing restaurants with tools to manage bookings and guest relationships. It is indexed under Restaurant POS Software.","source":"https://resy.com/","question":"What is Resy?","confidence":0.6},{"answer":"Resy is a paid product; published pricing starts at $249 per month. It is sold across 4 plans (Platform, Platform 360, Essential and Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://resy.com/","question":"How much does Resy cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Resy. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://resy.com/","question":"What platforms does Resy support?","confidence":0.6},{"answer":"Resy is available worldwide. Its primary market is Belgium.","source":"https://resy.com/","question":"Where is Resy available?","confidence":0.75}]` | `[{"answer":"A handheld POS terminal designed for small businesses that handles payment processing, provides sales reporting, supports offline operation, and includes 24/7 support. Optional loyalty features are available as an upgrade. It is indexed under Restaurant POS Software.","source":"https://www.spoton.com/small-business/pricing/","question":"What is SpotOn?","confidence":0.6},{"answer":"SpotOn is a paid product; published pricing starts at $25 per month. It is sold across 2 plans (Terminal and Terminal + Loyalty). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.spoton.com/small-business/pricing/","question":"How much does SpotOn cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to SpotOn. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.spoton.com/small-business/pricing/","question":"What platforms does SpotOn support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for SpotOn, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.spoton.com/small-business/pricing/","question":"Can SpotOn be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for SpotOn, including ADP, DoorDash Drive, Google Ads, Google Business Profile, Gusto, Paychex, Paylocity and QuickBooks, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.spoton.com/pricing/demo/","question":"What does SpotOn integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 for SpotOn. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as SpotOn not holding them. Always confirm compliance directly before you rely on it.","source":"https://trust.spoton.com","question":"What security certifications does SpotOn have?","confidence":0.7},{"answer":"SpotOn is available worldwide. Its primary market is the United States.","source":"https://www.spoton.com/small-business/pricing/","question":"Where is SpotOn available?","confidence":0.5}]` |
| deployment.options | - | `{"cloud":true}` |
| description.long | A platform that enables diners to discover and book restaurant reservations globally while providing restaurants with tools to manage bookings and guest relationships. | A handheld POS terminal designed for small businesses that handles payment processing, provides sales reporting, supports offline operation, and includes 24/7 support. Optional loyalty features are available as an upgrade. |
| features.capabilities | `{"venue_type":"multi","reservations":true,"discovery_network_app_listing_opentable_resy":true}` | `{"kds":true,"venue_type":"multi","offline_mode":true,"reservations":true,"pricing_model":"per_terminal","multi_location":true,"target_segment":"smb","online_ordering":true,"hardware_ecosystem":true,"loyalty_gift_cards":true,"payment_processing":"built_in","delivery_integrations":true}` |
| integrations.count | 1 | 12 |
| integrations.list | `[{"name":"Tock"}]` | `[{"name":"ADP"},{"name":"ADP Workforce Now"},{"name":"DoorDash Drive"},{"name":"Google Ads"},{"name":"Google Business Profile"},{"name":"Gusto"},{"name":"Paychex"},{"name":"Paylocity"},{"name":"QuickBooks"},{"name":"QSR Online"},{"name":"RASI"},{"name":"RUN Powered by ADP"},{"name":"Popmenu"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":["BE"],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Platform","summary":"$249/month plus 3% prepayment fee","features":["Reservation and table management","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Reservation and table management for businesses who want to take a simple approach, plus POS integrations","contactSales":false},{"free":false,"name":"Platform 360","summary":"$399/month plus 3% prepayment fee","features":["Reservation and table management","Advanced analytics dashboard","Automated guest insights","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Everything in Platform, plus more advanced analytics powering automated guest insights","contactSales":false},{"free":false,"name":"Essential","summary":"$269/month plus 3% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":269,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Essential reservation and table management, plus advanced customization and robust event ticketing tools","contactSales":false},{"free":false,"name":"Premium","summary":"$399/month plus 2% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","POS integrations","Premium phone support","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection","Customizable guest communications","Exclusive booking groups","Advanced analytics dashboard","Booking API"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":2}],"description":"Everything in Essential, plus lower prepayment fees, POS integrations, premium support, and robust experience tools","contactSales":false}],"summary":"From $249/month. Subscription pricing with monthly billing. Prepayment fees from 2-3%.","currency":"USD","freeTier":false,"sourceUrl":"https://resy.com/","retrievedAt":"2026-08-04T08:43:15.059Z","startingPrice":{"amount":249,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":false,"name":"Terminal","summary":"$25/month + $240 hardware + 2.45% + $0.15 per card-present transaction (3.45% + $0.15 for keyed transactions)","features":["All-in-one handheld POS","Integrated payments","Offline mode","Onboard receipts, tips & reporting","Virtual terminal & invoicing","24/7 support"],"commitment":"monthly","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"},{"kind":"one_time","amount":240,"currency":"USD"},{"of":"transaction","kind":"percentage","plus":{"amount":0.15,"currency":"USD"},"rate":2.45},{"of":"transaction","kind":"percentage","plus":{"amount":0.15,"currency":"USD"},"rate":3.45}],"contactSales":false},{"free":false,"name":"Terminal + Loyalty","summary":"$90/month","features":["All-in-one handheld POS","Integrated payments","Offline mode","Onboard receipts, tips & reporting","Virtual terminal & invoicing","24/7 support","Integrated loyalty"],"commitment":"monthly","components":[{"kind":"fixed","amount":90,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"From $25/month + $240 hardware, or $90/month with integrated loyalty","currency":"USD","freeTier":false,"sourceUrl":"https://www.spoton.com/small-business/pricing/","retrievedAt":"2026-09-08T17:36:10.055Z","startingPrice":{"amount":25,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | high | mid |
| pricing.starting_price | - | `{"amount":25,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |

## Capabilities (Restaurant POS Software)

| Capability | Resy | SpotOn |
|---|:--:|:--:|
| **Core** |  |  |
| Venue type | Multi-concept | Multi-concept |
| **Compliance** |  |  |
| PCI DSS compliant | - | - |
| EMV chip / contactless payments | - | - |
| **Reliability** |  |  |
| Offline mode | - | ✓ |
| **Front of house** |  |  |
| Online ordering | - | ✓ |
| Reservations / waitlist | ✓ | ✓ |
| Loyalty / gift cards | - | ✓ |
| **Back of house** |  |  |
| Kitchen display system (KDS) | - | ✓ |
| Inventory management | - | - |
| **Integrations** |  |  |
| Delivery integrations (DoorDash/Uber Eats/Grubhub) | - | ✓ |
| **Hardware** |  |  |
| Proprietary hardware ecosystem (terminals/KDS) | - | ✓ |
| **Market** |  |  |
| Multi-location support | - | ✓ |
| Target segment | - | SMB / independent |
| **Payments** |  |  |
| Payment processing | - | Built-in / proprietary processor |
| **Pricing** |  |  |
| Pricing model | - | Per terminal |

*Source: vioscaleAI. Generated 2026-10-16T21:40:37.037Z. "-" = undocumented, not absent.*