# Reputation vs Uberall

| Attribute | Reputation | Uberall |
|---|---|---|
| **vioscaleAI score** | 49.4 (54% (medium)) | 48.4 (53% (medium)) |
| content.faq | `[{"answer":"A platform that consolidates customer reviews, business listings, and feedback from multiple channels to help businesses improve local visibility, respond to customer feedback, and manage their reputation at scale. It is indexed under Reputation Management.","source":"https://reputation.com","question":"What is Reputation?","confidence":0.6},{"answer":"Reputation is a paid product; published pricing starts at $80 per location per month. It is sold across 4 plans (Rep Core, Rep Core + Pulse, Rep Core + Surveys and Enterprise). There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://reputation.com/pricing","question":"How much does Reputation cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Reputation. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://reputation.com","question":"What platforms does Reputation support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Reputation, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://reputation.com/pricing","question":"Can Reputation be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Reputation, including Yelp, TripAdvisor, Vitals, Apartment Ratings, CRM systems, EHR systems, Apple Business Connect and Google Maps. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://reputation.com","question":"What does Reputation integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Reputation. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Reputation not holding them. Always confirm compliance directly before you rely on it.","source":"https://reputation.com/legal-information/security-posture","question":"What security certifications does Reputation have?","confidence":0.7},{"answer":"Reputation is available worldwide. Its primary market is the United States.","source":"https://reputation.com","question":"Where is Reputation available?","confidence":0.5}]` | `[{"answer":"A local online presence management platform that consolidates business listings, customer reviews, and performance tracking across multiple channels. It enables centralized data synchronization to directories and integration with CRM and customer support tools. It is indexed under Reputation Management.","source":"https://uberall.com","question":"What is Uberall?","confidence":0.6},{"answer":"Uberall does not publish its prices. Pricing is quoted on request, across 3 plans (Show up, Stand Out and Connect), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://uberall.com/fr/pricing","question":"How much does Uberall cost?","confidence":0.6},{"answer":"Uberall supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://uberall.com/fr/pricing","question":"What platforms does Uberall support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Uberall, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://uberall.com/fr/pricing","question":"Can Uberall be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Uberall, including Google, Apple Maps, Yelp, Facebook, Instagram, Salesforce, Zendesk and Power BI, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://uberall.com","question":"What does Uberall integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Uberall. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Uberall not holding them. Always confirm compliance directly before you rely on it.","source":"https://uberall.com","question":"What security certifications does Uberall have?","confidence":0.6},{"answer":"Uberall is available worldwide. Its primary markets are Germany, the United Kingdom, the United States, Canada, France and the Netherlands. The vendor is headquartered in Germany.","source":"https://uberall.com","question":"Where is Uberall available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A software platform that collects reviews, survey responses, and business listing information from multiple channels, analyzes customer sentiment and trends through AI, and routes insights to teams for faster issue response and operational improvement. | A platform that enables multi-location businesses to manage and synchronize their information across local directories (Google Maps, Apple Maps, Yelp, Facebook), handle customer reviews from multiple sources in a central inbox, and execute local marketing campaigns. |
| features.capabilities | `{"pricing_model":"per_geographic_location","google_business_profile_api_sync":true,"centralized_review_response_inbox":true,"competitor_local_ranking_analysis":true,"local_directory_listing_address_sync_api":true}` | `{"iso_27001":false,"soc2_type_ii":true,"pricing_model":"quote","ai_suggested_review_replies":true,"review_gating_feedback_routing":false,"google_business_profile_api_sync":true,"automated_sms_review_solicitation":true,"centralized_review_response_inbox":true,"competitor_local_ranking_analysis":true,"yelp_apple_maps_facebook_local_sync":true,"industry_specific_crm_point_of_sale_sync":true,"local_directory_listing_address_sync_api":true}` |
| integrations.count | 6 | 1,000 |
| integrations.list | `[{"name":"Yelp"},{"name":"TripAdvisor"},{"name":"Vitals"},{"name":"Apartment Ratings"},{"name":"CRM systems"},{"name":"EHR systems"},{"name":"Apple Business Connect","native":true,"category":"maps","direction":"bidirectional"},{"name":"Google Maps","native":true,"category":"maps","direction":"bidirectional"}]` | `[{"name":"Google"},{"name":"Google Maps"},{"name":"Google Business"},{"name":"Apple Maps"},{"name":"Yelp"},{"name":"Facebook"},{"name":"Instagram"},{"name":"Salesforce"},{"name":"Zendesk"},{"name":"Power BI"},{"name":"Tableau"},{"name":"Google Business Profile","native":true,"category":"local_listing","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"DE","primaryMarkets":["DE","GB","US","CA","FR","NL"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Rep Core","summary":"$80/location/month","features":["Reviews Management (collection, requesting, AI responding)","Business Listings & SEO"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"location","amount":80,"period":"month","currency":"USD"}],"description":"Foundation for managing online reputation and local growth","contactSales":false},{"free":false,"name":"Rep Core + Pulse","summary":"$115/location/month (most popular)","features":["Reputation Insights (Rep Score & Journey Insights)","AI Reputation Manager","Pulse Analytics","Basic Customer Surveys (1 template with star rating & text)"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"location","amount":115,"period":"month","currency":"USD"}],"description":"Adds proactive listening and advanced analytics to understand customer sentiment","contactSales":false},{"free":false,"name":"Rep Core + Surveys","summary":"$150/location/month","features":["All Core and Pulse features","Deep Experience Insights"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"location","amount":150,"period":"month","currency":"USD"}],"description":"Full suite for capturing private feedback at scale","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing for 125+ locations","features":["Dedicated Infrastructure","Customer Success Manager","Custom configuration"],"minSeats":125,"description":"Custom plans for large organizations","contactSales":true}],"addOns":[{"name":"Competitive Insights"},{"name":"Actions & Ticketing"},{"name":"Social Suite"},{"name":"Industry-specific feedback integration"},{"name":"Enterprise Connectivity / Premium Integrations"},{"name":"Managed Services"},{"name":"Expert & Professional Services"}],"summary":"From $80/location/month; most popular plan at $115/location/month","currency":"USD","freeTier":false,"sourceUrl":"https://reputation.com/pricing","retrievedAt":"2026-08-19T21:07:44.709Z","startingPrice":{"unit":"location","amount":80,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"quote","plans":[{"free":false,"name":"Show up","features":["Location data management","Multi-directory sync","Unlimited users","Local performance analytics"],"description":"Listings and visibility management","contactSales":true},{"free":false,"name":"Stand Out","features":["All Show up features","Review management","Centralized review inbox","Review response templates"],"description":"Popular plan - includes review management and analytics","contactSales":true},{"free":false,"name":"Connect","features":["All Stand Out features","Social media management","CRM/POS integrations","Workflow automations"],"description":"Full engagement and integration capabilities","contactSales":true}],"addOns":[{"name":"Reviews Plus"},{"name":"Analytics Plus"},{"name":"Collaborate Plus"},{"name":"Google Pro Services"},{"name":"Store Locator & Local Pages"},{"name":"GEO Studio"}],"summary":"Custom plans available; 50+ integrations included; contact sales for pricing","freeTier":false,"sourceUrl":"https://uberall.com/fr/pricing","retrievedAt":"2026-08-25T15:49:32.844Z"}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | quote |
| pricing.price_level | unknown | unknown |
| pricing.starting_price | `{"amount":80,"currency":"USD"}` | - |
| pricing.transparent | no | no |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | - | https://uberall.com/de/privacy-notice |

## Capabilities (Reputation Management)

| Capability | Reputation | Uberall |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Local directory listing address sync API | ✓ | ✓ |
| Centralized review response inbox | ✓ | ✓ |
| Automated SMS review solicitation | - | ✓ |
| AI suggested review replies | - | ✓ |
| Review gating feedback routing | - | ✗ |
| Competitor local ranking analysis | ✓ | ✓ |
| Google business profile API sync | ✓ | ✓ |
| Yelp apple maps facebook local sync | - | ✓ |
| Industry specific CRM point of sale sync | - | ✓ |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | ✗ |
| Pricing model | Per geographic location | Quote |

*Source: vioscaleAI. Generated 2026-10-16T20:51:32.585Z. "-" = undocumented, not absent.*