# Reply.io vs Yesware

| Attribute | Reply.io | Yesware |
|---|---|---|
| **vioscaleAI score** | 59.6 (54% (medium)) | 55.4 (52% (medium)) |
| content.faq | `[{"answer":"A sales automation platform that uses AI to manage multi-channel outreach sequences, automate follow-ups, and integrate with CRM systems. It enables email warmup, LinkedIn automation, calling, and prospect engagement while syncing activity with HubSpot and Salesforce. It is indexed under Sales Engagement.","source":"https://reply.io","question":"What is Reply.io?","confidence":0.6},{"answer":"Reply.io offers a free tier, so you can start without paying. Paid plans start at $20 per month. Pricing changes often, so verify at source before relying on it.","source":"https://reply.io/pricing/","question":"Is Reply.io free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Reply.io. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://reply.io","question":"What platforms does Reply.io support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Reply.io, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://reply.io","question":"Can Reply.io be self-hosted?","confidence":0.6},{"answer":"We have confirmed 21 integrations for Reply.io, including Salesforce, HubSpot, Pipedrive, Copper, Close, Google Workspace, Gmail and Microsoft 365, plus 13 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://reply.io","question":"What does Reply.io integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Reply.io. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Reply.io not holding them. Always confirm compliance directly before you rely on it.","source":"https://reply.io/trust-page/","question":"What security certifications does Reply.io have?","confidence":0.7},{"answer":"Reply.io is available worldwide. Its primary market is the United States.","source":"https://reply.io/pricing/","question":"Where is Reply.io available?","confidence":0.5}]` | `[{"answer":"A sales engagement platform that integrates email tracking, campaign templates, and automated outreach capabilities directly into Gmail and Outlook without requiring separate applications or IT setup. It is indexed under Sales Engagement.","source":"https://www.yesware.com/plans-and-pricing","question":"What is Yesware?","confidence":0.6},{"answer":"Yesware offers a free tier, so you can start without paying. Paid plans start at $15 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.yesware.com/plans-and-pricing","question":"Is Yesware free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Yesware. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.yesware.com/plans-and-pricing","question":"What platforms does Yesware support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Yesware, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.yesware.com/plans-and-pricing","question":"Can Yesware be self-hosted?","confidence":0.6},{"answer":"We have confirmed 10 integrations for Yesware, including Salesforce, Google Calendar, Office365 Calendar, Zoom, Microsoft Teams, RingCentral, Docsend and Clari, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.yesware.com/plans-and-pricing","question":"What does Yesware integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Yesware. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Yesware not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.yesware.com/plans-and-pricing","question":"What security certifications does Yesware have?","confidence":0.6},{"answer":"Yesware is available worldwide. Its primary market is the United States.","source":"https://www.yesware.com/plans-and-pricing","question":"Where is Yesware available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Sales engagement platform that automates multichannel outreach campaigns with AI, integrating email, LinkedIn, calls, SMS, and WhatsApp. Includes real-time B2B lead database, email warmup for deliverability, CRM synchronization, and an autonomous AI agent for managing replies and booking meetings. | A sales engagement platform built directly into Gmail and Outlook that automates follow-up emails and tracks prospect engagement (opens, clicks, downloads) with real-time alerts to help sales teams prioritize leads and prevent missed opportunities. |
| features.capabilities | `{"pricing_model":"per_user_monthly","deployment_model":"feature_of_broader_sales_platform","hubspot_pipedrive_smb_crm_sync":true,"salesforce_enterprise_crm_sync":true,"gmail_outlook_inbox_native_sync":true,"native_voip_click_to_call_dialer":true,"b2b_contact_lead_database_embedded":true,"bi_directional_crm_activity_logging":true,"ai_email_drafting_and_personalization":true,"gdpr_and_ccpa_prospect_data_compliance":true,"email_warmup_and_spam_prevention_network":true,"deliverability_and_spam_reputation_warmup":true,"multi_step_email_call_linkedin_sequencing":true,"waterfall_data_enrichment_for_email_finding":true,"web_scraping_and_linkedin_profile_ingestion":true,"multi_channel_sequencing_email_and_linkedin_dm":true,"two_way_crm_sync_to_prevent_duplicate_outreach":true,"meeting_booking_via_native_calendar_integration":true,"autonomous_inbox_reply_handling_and_objection_rebuttals":true}` | `{"gmail_outlook_inbox_native_sync":true}` |
| integrations.count | 100 | 10 |
| integrations.list | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Pipedrive"},{"name":"Copper"},{"name":"Close"},{"name":"Google Workspace"},{"name":"Gmail"},{"name":"Microsoft 365"},{"name":"LinkedIn"},{"name":"LinkedIn Sales Navigator"},{"name":"Calendly"},{"name":"Google Calendar"},{"name":"Zapier"},{"name":"Make"},{"name":"Slack"},{"name":"WhatsApp"},{"name":"Google Postmaster"},{"name":"MailToaster.ai"},{"name":"Sales Navigator"},{"name":"SMS"},{"name":"SMTP"},{"name":"Outlook","native":true,"category":"email","direction":"bidirectional"},{"name":"n8n","native":true,"direction":"bidirectional"}]` | `[{"name":"Salesforce"},{"name":"Google Calendar"},{"name":"Office365 Calendar"},{"name":"Zoom"},{"name":"Microsoft Teams"},{"name":"RingCentral"},{"name":"Docsend"},{"name":"Clari"},{"name":"LinkedIn"},{"name":"Vendasta"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Contact Sales Tier","features":["Multichannel outreach","Email, LinkedIn, SMS, Calls, WhatsApp","AI personalization","CRM integrations","B2B database"],"commitment":"annual","description":"Custom per-user pricing billed annually with active contact limits","contactSales":true},{"free":false,"name":"Per User Plan","features":["Email automation","CRM integrations","Analytics","API access"],"components":[{"kind":"per_unit","unit":"user","amount":29,"period":"month","currency":"USD"}],"description":"Monthly per-user plan","contactSales":false},{"free":false,"name":"Per Account Plan","features":["All-inclusive multichannel outreach","Email, LinkedIn, SMS, Calls"],"components":[{"kind":"fixed","amount":69,"period":"month","currency":"USD"}],"description":"Monthly per-account flat rate","contactSales":false}],"addOns":[{"name":"CRM Integrations","components":[{"kind":"fixed","amount":20,"period":"month","currency":"USD"}]},{"name":"Dialer and Cloud Calls","components":[{"kind":"fixed","amount":39,"period":"month","currency":"USD"}]},{"name":"Additional Mailbox (Tier 1)","components":[{"kind":"per_unit","unit":"mailbox","amount":5,"period":"month","currency":"USD"}]},{"name":"Additional Mailbox (Tier 2)","components":[{"kind":"per_unit","unit":"mailbox","amount":15,"period":"month","currency":"USD"}]}],"summary":"From $29/user/month or $69/month per account. 14-day free trial. Contact sales for custom annual plans with volume pricing.","currency":"USD","freeTier":false,"sourceUrl":"https://reply.io/pricing","retrievedAt":"2026-10-12T21:47:28.011Z","freeTrialDays":14,"startingPrice":{"amount":69,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Email tracking","Campaign recipients 10/month","Email support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"campaign_recipients":"10/month"}},{"free":false,"name":"Pro","summary":"$15/month billed annually ($19/month monthly)","features":["Campaign recipients 20/month","Email and phone support","Google and Office365 calendar integration","Zoom integration","Automated email campaigns"],"commitment":"annual","components":[{"kind":"fixed","amount":15,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"campaign_recipients":"20/month"}},{"free":false,"name":"Premium","summary":"$35/month billed annually ($45/month monthly)","features":["Centralized team billing","Docsend integration","Clari integration","Salesforce bi-directional activity sync","Salesforce background sync","Salesforce task logging","Salesforce single sign-on","Role-based permissions","Microsoft Teams integration","RingCentral telephony integration","Link click engagement reports","Salesforce managed package reporting"],"commitment":"annual","components":[{"kind":"fixed","amount":35,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"$65/user/month billed annually ($85/user/month monthly)","features":["Salesforce inbox sidebar","Salesforce email sent sync","Salesforce email reply sync","Salesforce calendar sync","Salesforce background sync","Salesforce single sign-on","Salesforce force-sync control","Salesforce customizations","Phone support","Dedicated customer success manager","SOC 2 Type II compliance"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":65,"period":"month","currency":"USD"}],"description":"For sales teams using Salesforce CRM","contactSales":false}],"summary":"From $15/month. Free tier with 14-day trial available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.yesware.com/plans-and-pricing","retrievedAt":"2026-08-19T21:13:04.307Z","freeTrialDays":14,"startingPrice":{"amount":15,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | mid |
| pricing.starting_price | `{"amount":69,"currency":"USD"}` | `{"amount":15,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.soc2 | yes | yes |

## Capabilities (Sales Engagement)

| Capability | Reply.io | Yesware |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Multi step email call linkedin sequencing | ✓ | - |
| Native voip click to call dialer | ✓ | - |
| BI directional CRM activity logging | ✓ | - |
| AI email drafting and personalization | ✓ | - |
| Email warmup and spam prevention network | ✓ | - |
| B2B contact lead database embedded | ✓ | - |
| Gmail outlook inbox native sync | ✓ | ✓ |
| Salesforce enterprise CRM sync | ✓ | - |
| Hubspot pipedrive smb CRM sync | ✓ | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Per user monthly | - |

*Source: vioscaleAI. Generated 2026-10-16T19:07:04.626Z. "-" = undocumented, not absent.*