# QuestionPro vs SurveyMonkey

**Leader by vioscaleAI score:** QuestionPro

| Attribute | QuestionPro | SurveyMonkey |
|---|---|---|
| **vioscaleAI score** | 61.3 (50% (medium)) | 50.3 (24% (low)) |
| content.faq | `[{"answer":"Survey software that lets users create surveys, analyze responses using AI-powered sentiment analysis, build dashboards, and connect with existing business tools to gather and act on research data. It is indexed under Survey Tools.","source":"https://www.questionpro.com","question":"What is QuestionPro?","confidence":0.6},{"answer":"QuestionPro offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.questionpro.com","question":"Is QuestionPro free?","confidence":0.6},{"answer":"We have confirmed browser-based access to QuestionPro. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.questionpro.com/webinar/pricing-research-webinar-van-westendorp-gabor-granger.html","question":"What platforms does QuestionPro support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for QuestionPro, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.questionpro.com/webinar/pricing-research-webinar-van-westendorp-gabor-granger.html","question":"Can QuestionPro be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 for QuestionPro. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as QuestionPro not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.questionpro.com","question":"What security certifications does QuestionPro have?","confidence":0.6},{"answer":"QuestionPro is available worldwide. Its primary market is the United States.","source":"https://www.questionpro.com/webinar/pricing-research-webinar-van-westendorp-gabor-granger.html","question":"Where is QuestionPro available?","confidence":0.5}]` | `[{"answer":"A platform that enables organizations to collect survey responses and feedback from employees, customers, and stakeholders, then analyze the data to understand their evolving needs and inform strategic business decisions. It is indexed under Survey Tools.","source":"https://www.surveymonkey.com","question":"What is SurveyMonkey?","confidence":0.6},{"answer":"SurveyMonkey offers a free tier, so you can start without paying. Paid plans are also available: Basic, Individuals, Teams and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","question":"Is SurveyMonkey free?","confidence":0.6},{"answer":"SurveyMonkey is available worldwide. Its primary market is the United States.","source":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","question":"Where is SurveyMonkey available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | - |
| description.long | Survey software that lets users create surveys, analyze responses using AI-powered sentiment analysis, build dashboards, and connect with existing business tools to gather and act on research data. | A platform that enables organizations to collect survey responses and feedback from employees, customers, and stakeholders, then analyze the data to understand their evolving needs and inform strategic business decisions. |
| features.capabilities | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"freemium","salesforce_hubspot_crm_sync":true,"advanced_skip_logic_branching":true,"tableau_powerbi_analytics_sync":true,"anonymous_response_data_masking":true,"ai_sentiment_analysis_of_open_text":true,"matrix_likert_scale_question_types":true,"offline_kiosk_data_collection_apps":true,"cross_tabulation_statistical_reporting":true}` | - |
| integrations.count | 7 | 200 |
| integrations.list | `[{"name":"Power BI"},{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"Google Analytics","native":true,"category":"analytics","direction":"outbound"},{"name":"Zapier","native":true,"category":"automation","direction":"outbound"},{"name":"Microsoft Dynamics","native":true,"category":"crm","direction":"bidirectional"},{"name":"Hubspot","native":true,"category":"crm","direction":"bidirectional"},{"name":"Tableau","native":true,"category":"analytics","direction":"outbound"},{"name":"Qualtrics","native":true,"category":"surveys","direction":"inbound"}]` | `[{"name":"Claude"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | - |
| pricing | `{"summary":"Free tier available","freeTier":true,"sourceUrl":"https://www.questionpro.com","retrievedAt":"2026-09-09T12:29:33.329Z"}` | `{"type":"subscription","plans":[{"free":true,"name":"Basic","description":"Limited responses per survey","contactSales":false},{"free":false,"name":"Individuals","description":"Advanced tools for individual users with flexible billing","contactSales":false},{"free":false,"name":"Teams","description":"Survey tools, branding controls, and real-time collaboration for growing teams","contactSales":false},{"free":false,"name":"Enterprise","description":"Secure access, admin tools, and powerful integrations at organizational scale","contactSales":true}],"freeTier":true,"sourceUrl":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","retrievedAt":"2026-08-19T22:00:59.862Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | no |
| security.certifications | `[{"name":"ISO 27001","level":"2022","status":"active"},{"name":"SOC 2","level":"Type II","status":"active"},{"name":"HIPAA","status":"active"},{"name":"PCI DSS","status":"active"}]` | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |

## Capabilities (Survey Tools)

| Capability | QuestionPro | SurveyMonkey |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Advanced skip logic branching | ✓ | - |
| Matrix likert scale question types | ✓ | - |
| Anonymous response data masking | ✓ | - |
| Cross tabulation statistical reporting | ✓ | - |
| Offline kiosk data collection apps | ✓ | - |
| AI sentiment analysis of open text | ✓ | - |
| Salesforce hubspot CRM sync | ✓ | - |
| Tableau powerbi analytics sync | ✓ | - |
| Mailchimp activecampaign distribution sync | - | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✓ | - |
| Pricing model | Freemium | - |

*Source: vioscaleAI. Generated 2026-10-16T14:38:48.044Z. "-" = undocumented, not absent.*