# Qualtrics CoreXM vs Zoho Survey

**Leader by vioscaleAI score:** Zoho Survey

| Attribute | Qualtrics CoreXM | Zoho Survey |
|---|---|---|
| **vioscaleAI score** | 51.1 (37% (low)) | 62.8 (51% (medium)) |
| content.faq | `[{"answer":"A web-based research system that enables organizations to create and deploy surveys across multiple channels (email, SMS, web, QR code), gather respondent feedback, and analyze results using advanced statistical methods. Includes integrated audience panels and AI trained on real survey data. It is indexed under Survey Tools.","source":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","question":"What is Qualtrics CoreXM?","confidence":0.6},{"answer":"Qualtrics CoreXM is a paid product; published pricing starts at $420 per month. It is sold across 2 plans (Standard and Enterprise). Pricing changes often, so verify at source before relying on it.","source":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","question":"How much does Qualtrics CoreXM cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Qualtrics CoreXM. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","question":"What platforms does Qualtrics CoreXM support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Qualtrics CoreXM, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","question":"Can Qualtrics CoreXM be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Qualtrics CoreXM, including SAP Customer Experience, SAP Service Cloud, SAP Sales Cloud, Awardco, Canvas LMS, Tango Card and XM Institute. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","question":"What does Qualtrics CoreXM integrate with?","confidence":0.6},{"answer":"Qualtrics CoreXM is available worldwide. Its primary market is the United States.","source":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","question":"Where is Qualtrics CoreXM available?","confidence":0.5}]` | `[{"answer":"A survey and feedback collection platform that helps organizations gather insights from customers and employees through customizable surveys and polls. It provides real-time analytics and sentiment analysis to support better decision-making. It is indexed under Survey Tools.","source":"https://www.zoho.com/survey/","question":"What is Zoho Survey?","confidence":0.6},{"answer":"Zoho Survey offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.zoho.com/survey/","question":"Is Zoho Survey free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Zoho Survey. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.zoho.com/survey/","question":"What platforms does Zoho Survey support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoho Survey, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zoho.com/survey/","question":"Can Zoho Survey be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoho Survey, including Zoho CRM, Zoho Desk and Zoho Analytics. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.zoho.com/survey/","question":"What does Zoho Survey integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Zoho Survey. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoho Survey not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.zoho.com/jp/compliance.html","question":"What security certifications does Zoho Survey have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Qualtrics is an enterprise survey platform that enables organizations to design, distribute, and analyze surveys across multiple channels. It combines advanced question types, real-time analytics, and AI-powered insights to support data-driven decision-making. | A survey and feedback collection platform that helps organizations gather insights from customers and employees through customizable surveys and polls. It provides real-time analytics and sentiment analysis to support better decision-making. |
| features.capabilities | `{"advanced_skip_logic_branching":true,"tableau_powerbi_analytics_sync":true,"matrix_likert_scale_question_types":true,"cross_tabulation_statistical_reporting":true}` | `{"iso_27001":true,"soc2_type_ii":true}` |
| integrations.count | 4 | 3 |
| integrations.list | `[{"name":"SAP Customer Experience"},{"name":"SAP Service Cloud"},{"name":"SAP Sales Cloud"},{"name":"Awardco"},{"name":"Canvas LMS"},{"name":"Tango Card"},{"name":"XM Institute"},{"name":"SPSS","native":true,"direction":"outbound"},{"name":"Tableau","native":true,"category":"analytics","direction":"outbound"},{"name":"Power BI","native":true,"category":"analytics","direction":"outbound"},{"name":"Looker","native":true,"category":"analytics","direction":"outbound"}]` | `[{"name":"Zoho CRM"},{"name":"Zoho Desk"},{"name":"Zoho Analytics"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$420/month","commitment":"monthly","components":[{"kind":"fixed","amount":420,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"From $420/month. Free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.qualtrics.com/core-xm/survey-software/","retrievedAt":"2026-09-21T11:27:12.867Z","startingPrice":{"amount":420,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"hybrid","summary":"Free tier available; flexible paid plans for all business sizes; 7-day free enterprise trial","currency":"USD","freeTier":true,"sourceUrl":"https://www.zoho.com/survey/","retrievedAt":"2026-08-19T21:59:36.388Z","freeTrialDays":7}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | low |
| pricing.starting_price | `{"amount":420,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| security.certifications | - | `[{"name":"ISO/IEC 27001","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27701","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27017","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27018","status":"active","validUntil":"2028-08-21"},{"name":"ISO 9001","status":"active","validUntil":"2029-02-02"},{"name":"ISO/IEC 20000-1","status":"active","validUntil":"2027-07-29"},{"name":"ISO 22301","status":"active","validUntil":"2026-11-20"},{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | - | https://www.zoho.com/compliance.html |

## Capabilities (Survey Tools)

| Capability | Qualtrics CoreXM | Zoho Survey |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Advanced skip logic branching | ✓ | - |
| Matrix likert scale question types | ✓ | - |
| Anonymous response data masking | - | - |
| Cross tabulation statistical reporting | ✓ | - |
| Offline kiosk data collection apps | - | - |
| AI sentiment analysis of open text | - | - |
| Salesforce hubspot CRM sync | - | - |
| Tableau powerbi analytics sync | ✓ | - |
| Mailchimp activecampaign distribution sync | - | - |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | ✓ |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-16T19:29:57.202Z. "-" = undocumented, not absent.*