# Qualified (Piper AI) vs Respond.io

| Attribute | Qualified (Piper AI) | Respond.io |
|---|---|---|
| **vioscaleAI score** | 42.5 (55% (medium)) | 48.7 (20% (low)) |
| content.faq | `[{"answer":"An autonomous AI sales development representative that engages website visitors, sends targeted email sequences, and books meetings to convert inbound prospects into qualified opportunities without expanding SDR headcount. It is indexed under AI Sdr Sales Agents.","source":"https://www.qualified.com/examples/pricing-page-concierge","question":"What is Qualified (Piper AI)?","confidence":0.6},{"answer":"Qualified (Piper AI) does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.qualified.com/examples/pricing-page-concierge","question":"How much does Qualified (Piper AI) cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Qualified (Piper AI). That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.qualified.com/examples/pricing-page-concierge","question":"What platforms does Qualified (Piper AI) support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Qualified (Piper AI), so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.qualified.com/examples/pricing-page-concierge","question":"Can Qualified (Piper AI) be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for Qualified (Piper AI), including Salesforce, Oracle Eloqua, Slack and LinkedIn. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.qualified.com/examples/pricing-page-concierge","question":"What does Qualified (Piper AI) integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Qualified (Piper AI). Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Qualified (Piper AI) not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.qualified.com/trust","question":"What security certifications does Qualified (Piper AI) have?","confidence":0.7}]` | `[{"answer":"A workspace that brings customer messages from multiple messaging and social platforms into a single inbox, using AI to automatically qualify leads and route conversations to sales staff. It is indexed under Chatbots Marketing.","source":"https://respond.io","question":"What is Respond.io?","confidence":0.6},{"answer":"We have confirmed browser-based access to Respond.io. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://respond.io","question":"What platforms does Respond.io support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Respond.io, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://respond.io","question":"Can Respond.io be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for Respond.io, including WhatsApp Business, Messenger, Email, VoIP, TikTok and Facebook. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://respond.io","question":"What does Respond.io integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Respond.io. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Respond.io not holding them. Always confirm compliance directly before you rely on it.","source":"https://respond.io","question":"What security certifications does Respond.io have?","confidence":0.6},{"answer":"Respond.io is available worldwide. The vendor is headquartered in Malaysia.","source":"https://respond.io","question":"Where is Respond.io available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An autonomous AI sales development representative that engages website visitors, sends targeted email sequences, and books meetings to convert inbound prospects into qualified opportunities without expanding SDR headcount. | A customer communication platform that centralizes conversations from multiple sources like WhatsApp, Facebook Messenger, and TikTok in a single team inbox, integrates with CRMs, and uses AI agents to automate inquiry responses and lead qualification. |
| features.capabilities | `{"iso_27001":false,"soc2_type_ii":true,"deployment_model":"feature_of_broader_sales_platform","salesforce_hubspot_crm_sync":true,"slack_ms_teams_rep_alerting":true,"crm_ownership_based_routing_logic":true,"generative_ai_llm_response_engine":true,"automated_meeting_calendar_booking":true,"clearbit_zoominfo_ip_enrichment_sync":false,"live_human_sales_rep_handoff_routing":true,"visual_no_code_dialogue_tree_builder":false,"human_in_the_loop_draft_approval_mode":true,"gdpr_and_ccpa_prospect_data_compliance":true,"whatsapp_facebook_messenger_social_sync":false,"playbook_based_guardrails_for_brand_tone":true,"deliverability_and_spam_reputation_warmup":false,"waterfall_data_enrichment_for_email_finding":true,"web_scraping_and_linkedin_profile_ingestion":false,"multi_channel_sequencing_email_and_linkedin_dm":true,"two_way_crm_sync_to_prevent_duplicate_outreach":true,"meeting_booking_via_native_calendar_integration":true,"autonomous_inbox_reply_handling_and_objection_rebuttals":true}` | `{"generative_ai_llm_response_engine":true,"automated_meeting_calendar_booking":true,"live_human_sales_rep_handoff_routing":true,"whatsapp_facebook_messenger_social_sync":true}` |
| integrations.count | 21 | 3 |
| integrations.list | `[{"name":"Salesforce"},{"name":"Oracle Eloqua"},{"name":"Salesforce AppExchange"},{"name":"Salesforce CRM"},{"name":"Slack","native":true,"category":"chat","direction":"outbound"},{"name":"LinkedIn","native":true,"category":"advertising","direction":"outbound"}]` | `[{"name":"WhatsApp Business"},{"name":"Messenger"},{"name":"Email"},{"name":"VoIP"},{"name":"TikTok"},{"name":"Facebook"},{"name":"WhatsApp"},{"name":"Facebook Messenger","native":true,"category":"chat","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"MY","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Premier","features":["1 SDR agent profile","Multi-modal agent (text, voice, video)","Agentic website conversations","Agentic email conversations","Meeting booking","Multi-language support","AI SDR Agent Studio","Agent Spotlight","Account Segmentation with Waterfall Enrichment","Integrations with Salesforce CRM and 20+ systems","Qualified Reporting and Analytics","Salesforce Reporting and Analytics","Advanced Conversation, Email, and Meeting Routing","Automated Workflow Actions and Notifications in Third Party Systems"],"description":"All of the basics to scale inbound pipeline generation with an SDR agent","contactSales":true,"includedLimits":{"web_sessions":"250K/mo","email_contacts":"2.5K/mo"}},{"free":false,"name":"Enterprise","features":["Everything in Premier","Agent handoff","MCP and API access","Salesforce sandbox"],"description":"Expand program with increased capacity and capabilities for complex sales motions","contactSales":true,"includedLimits":{"web_sessions":"2M/mo","email_contacts":"10K/mo"}},{"free":false,"name":"Ultimate","features":["Everything in Enterprise","Multiple agent profiles","High volume contact databases","Dedicated IP address"],"description":"Scale SDR agent with infrastructure built for enterprise-wide deployment","contactSales":true,"includedLimits":{"web_sessions":"5M/mo","email_contacts":"24K/mo"}}],"freeTier":false,"sourceUrl":"https://www.qualified.com/pricing","retrievedAt":"2026-10-13T11:18:27.527Z"}` | - |
| pricing.free_tier | no | - |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | - |
| pricing.transparent | no | - |
| reliability.sla_pct | - | 99.999 |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.soc2 | yes | - |

## Capabilities (Chatbots Marketing)

| Capability | Qualified (Piper AI) | Respond.io |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Visual no code dialogue tree builder | ✗ | - |
| Automated meeting calendar booking | ✓ | ✓ |
| Live human sales rep handoff routing | ✓ | ✓ |
| CRM ownership based routing logic | ✓ | - |
| Clearbit zoominfo ip enrichment sync | ✗ | - |
| Whatsapp facebook messenger social sync | ✗ | ✓ |
| Generative AI LLM response engine | ✓ | ✓ |
| Salesforce hubspot CRM sync | ✓ | - |
| Slack ms teams rep alerting | ✓ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✗ | - |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-17T05:45:32.984Z. "-" = undocumented, not absent.*