# Qualaroo vs Survicate

**Leader by vioscaleAI score:** Survicate

| Attribute | Qualaroo | Survicate |
|---|---|---|
| **vioscaleAI score** | 52.5 (24% (low)) | 62.6 (75% (high)) |
| content.faq | `[{"answer":"A feedback collection platform that allows companies to deploy targeted surveys across websites and mobile apps, then use artificial intelligence to automatically analyze responses and surface insights about customer sentiment and motivations. It is indexed under NPS Tools.","source":"https://qualaroo.com/pricing/","question":"What is Qualaroo?","confidence":0.6},{"answer":"Qualaroo offers a free tier, so you can start without paying. Paid plans start at $19.99 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://qualaroo.com/pricing/","question":"Is Qualaroo free?","confidence":0.6},{"answer":"Qualaroo supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://qualaroo.com/pricing/","question":"What platforms does Qualaroo support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Qualaroo, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://qualaroo.com/pricing/","question":"Can Qualaroo be self-hosted?","confidence":0.6},{"answer":"We have confirmed 12 integrations for Qualaroo, including Mailchimp, Vertical Response, Segment, HubSpot, Salesforce, Tableau, Slack and Intercom, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://qualaroo.com/pricing/","question":"What does Qualaroo integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Qualaroo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Qualaroo not holding them. Always confirm compliance directly before you rely on it.","source":"https://qualaroo.com/pricing/","question":"What security certifications does Qualaroo have?","confidence":0.6}]` | `[{"answer":"Survicate is a feedback and survey platform that helps product, marketing, and customer experience teams collect customer insights through surveys delivered via email, web, mobile, and other channels. It provides survey creation, distribution, analysis, and integration with business systems. It is indexed under NPS Tools.","source":"https://survicate.com/pricing/","question":"What is Survicate?","confidence":0.6},{"answer":"Survicate offers a free tier, so you can start without paying. Paid plans start at $114 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://survicate.com/pricing/","question":"Is Survicate free?","confidence":0.6},{"answer":"Survicate supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://survicate.com/pricing/","question":"What platforms does Survicate support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Survicate, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://survicate.com/pricing/","question":"Can Survicate be self-hosted?","confidence":0.6},{"answer":"We have confirmed 18 integrations for Survicate, including ActiveCampaign, Google Analytics, Google Tag Manager, HubSpot, Salesforce, Slack, Zapier and Microsoft Teams, plus 10 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://survicate.com/pricing/","question":"What does Survicate integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001, HIPAA and GDPR for Survicate. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Survicate not holding them. Always confirm compliance directly before you rely on it.","source":"https://survicate.com/legal-compliance/","question":"What security certifications does Survicate have?","confidence":0.7},{"answer":"Survicate is available worldwide. The vendor is headquartered in Poland.","source":"https://survicate.com/pricing/","question":"Where is Survicate available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A survey platform that gathers customer insights through feedback collection on web and mobile apps, featuring automated sentiment analysis and integrations with CRM and analytics tools to help teams understand customer experience. | A feedback and survey management platform that collects customer input through multiple channels and provides AI-powered analysis to extract trends, identify themes, and surface actionable insights from the collected responses. |
| features.capabilities | `{"pricing_model":"flat_subscription","salesforce_hubspot_crm_sync":true,"csat_and_ces_customer_effort_score_support":true}` | `{"pricing_model":"flat_subscription","slack_ms_teams_alert_sync":true,"salesforce_hubspot_crm_sync":true,"zendesk_intercom_helpdesk_sync":true,"sms_text_message_survey_delivery":false,"in_app_javascript_survey_triggering":true,"automated_recurring_cadence_throttling":true,"email_signature_and_direct_send_embeds":true}` |
| integrations.count | 7 | 44 |
| integrations.list | `[{"name":"Mailchimp"},{"name":"Vertical Response"},{"name":"Segment"},{"name":"HubSpot"},{"name":"Salesforce"},{"name":"Tableau"},{"name":"Slack"},{"name":"Intercom"},{"name":"Mixpanel"},{"name":"Amplitude"},{"name":"Google Analytics"},{"name":"Zapier"}]` | `[{"name":"ActiveCampaign"},{"name":"Google Analytics"},{"name":"Google Tag Manager"},{"name":"HubSpot"},{"name":"Salesforce"},{"name":"Slack"},{"name":"Zapier"},{"name":"Microsoft Teams","native":true,"category":"chat","direction":"bidirectional"},{"name":"Salesforce CRM","native":true,"category":"crm","direction":"bidirectional"},{"name":"Intercom","native":true,"category":"helpdesk","direction":"bidirectional"},{"name":"Zendesk","native":true,"category":"helpdesk","direction":"bidirectional"},{"name":"Salesforce Marketing Cloud (Pardot)","native":true,"category":"marketing","direction":"bidirectional"},{"name":"Customer.io","native":true,"category":"marketing","direction":"outbound"},{"name":"Braze","native":true,"category":"marketing"},{"name":"Google Sheets","native":true,"direction":"outbound"},{"name":"Segment","native":false,"category":"data","direction":"outbound"},{"name":"Webhooks","native":true,"direction":"bidirectional"},{"name":"React Native","native":true},{"name":"Flutter","native":true},{"name":"Unity","native":true}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"PL","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free forever with up to 50 responses","features":["Unlimited surveys","Up to 50 responses forever","In-app surveys (iOS & Android)","Basic analytics","Multi-language support (70+ languages)"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"responses":"50/forever"}},{"free":false,"name":"Business","summary":"$19.99/month billed annually at $239.88/year","features":["Unlimited surveys","Email integrations","1000 email sends per month","AI sentiment analysis","Mobile SDKs (iOS & Android)","Onboarding call and support"],"commitment":"annual","components":[{"kind":"fixed","amount":19.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"email_sends":"1000/month"}},{"free":false,"name":"Professional","summary":"$49.99/month billed annually at $599.88/year","features":["All Business features","Advanced integrations (HubSpot, Salesforce, Tableau, Slack, Zapier)","Identify API","Report and Design APIs","Role-based access controls","24/7 email, phone, and live chat support"],"commitment":"annual","components":[{"kind":"fixed","amount":49.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"pageviews":"100k/month","email_sends":"5000/month"}},{"free":false,"name":"Enterprise","summary":"$149.99/month, annual plans only, billed at $1798.88/year","features":["All features","API and webhook access","SAML and SSO integration","Organization-wide collaboration","Enterprise concierge support","Dedicated account manager and training","Custom compliance and data ownership","Audit-ready reporting"],"commitment":"annual","components":[{"kind":"fixed","amount":149.99,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"From $19.99/month (billed annually). Free tier with up to 50 responses.","currency":"USD","freeTier":true,"sourceUrl":"https://qualaroo.com/pricing/","retrievedAt":"2026-08-19T17:44:52.442Z","startingPrice":{"amount":19.99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Growth","summary":"$114/mo billed annually","features":["Unlimited multichannel surveys","Built-in email sending","Research Hub","AI Agent and MCP","25+ integrations","Data In/Out","Multilingual surveys","Custom branding","10 user seats, 2 teams","Standard survey logic","1 dashboard","Target surveys by attributes & events","Webhooks and Export API","Dedicated CSM and outcomes plan","1:1 human training","Custom ToS, DPA, and NDA","SAML SSO, access logs","On-demand security Q&A"],"commitment":"annual","components":[{"kind":"fixed","amount":114,"period":"month","currency":"USD"}],"description":"Entry-level plan with curated features","contactSales":false,"includedLimits":{"data_points_per_month":"1000","survey_responses_per_month":"250"}},{"free":false,"name":"Pro","summary":"$349/mo, billed monthly or annually","features":["Custom response limit","Pro integrations","Custom branding with CSS","Custom user seats & teams","Advanced survey logic","10 dashboards","Target surveys by attributes & events"],"components":[{"kind":"fixed","amount":349,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"$569+/year (custom)","features":["Custom yearly response pool","Custom number of dashboards","40+ native integrations","Advanced enterprise features"],"components":[{"kind":"fixed","amount":569,"period":"year","currency":"USD"}],"contactSales":true}],"summary":"From $114/mo billed annually. 10-day free trial with 25 responses.","currency":"USD","freeTier":true,"sourceUrl":"https://survicate.com/pricing/","retrievedAt":"2026-09-28T13:44:40.349Z","freeTrialDays":10,"startingPrice":{"amount":114,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | high |
| pricing.starting_price | `{"amount":19.99,"currency":"USD"}` | `{"amount":114,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | - | yes |
| security.certifications | - | `[{"name":"ISO/IEC 27001","status":"active"}]` |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.trust_center | - | https://survicate.com/security/ |

## Capabilities (NPS Tools)

| Capability | Qualaroo | Survicate |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Automated net promoter score calculation | - | - |
| Csat and ces customer effort score support | ✓ | - |
| In app javascript survey triggering | - | ✓ |
| Email signature and direct send embeds | - | ✓ |
| SMS text message survey delivery | - | ✗ |
| Automated recurring cadence throttling | - | ✓ |
| Detractor alert routing workflows | - | - |
| Salesforce hubspot CRM sync | ✓ | ✓ |
| Zendesk intercom helpdesk sync | - | ✓ |
| Slack ms teams alert sync | - | ✓ |
| SOC2 type ii | - | - |
| Pricing model | Flat subscription | Flat subscription |

*Source: vioscaleAI. Generated 2026-10-16T20:06:37.395Z. "-" = undocumented, not absent.*